Heritage Mazda of Bel Air

Awesome Sales Team! I had wonderful experience purchasing my first car from a dealership with Steve Ward. My situation required that I get a car quickly and Steve helped I had wonderful experience purchasing my first car from a dealership with Steve Ward. My situation required that I get a car quickly and Steve helped me find something that fit my needs and suited my personal tastes, all within my price and time range... I really didn't think I'd find everything I wanted in a car in my range, but Steve and the team at heritage did it! In addition, I came in a few days before the holiday when everyone gets agitated and Steve made the entire experience stress free. Steve's enthusiasm and kindness helped to make what could've been a stressful experience, exciting and calm. Thanks for the new car! More

Great experience I was drawn to Mazda of Bel Air by the great e3xperiences my son has had with their sales & service depts. I found Wil Wells to be so courteous, frien I was drawn to Mazda of Bel Air by the great e3xperiences my son has had with their sales & service depts. I found Wil Wells to be so courteous, friendly & a great help with my own purchase. I was also so impressed that he introduced me to two service dept employees when I had questions about the CX5 I was considering. It was the first time I'd met anyone from a service dept. before buying a car from a dealer. Very impressed with everyone's knowledge and professionalism! More

A++++ Dealership The staff of the Sales Dept. ( in particular Mr. Wil Wells) was very courteous and helpful in assisting us with our purchase of a vehicle from the dea The staff of the Sales Dept. ( in particular Mr. Wil Wells) was very courteous and helpful in assisting us with our purchase of a vehicle from the dealership. He provided all the answers to the questions we had and made Car buying a delightful and easy experience . I would rate him an A++++ employee . Hope the dealership looks after him. Dealerships are only as good as their sales and service staff and Mr. Wells is certainly one of the best I have come across. Mr. Garrett Evans of their Finance Division is also another good and helpful employee. He explained everything that needed to be done re. financing a vehicle and even though we did not obtain financing from the dealership, we were given all the required information to make a decision. More

Great new CX-5 experience I was directed to Heritage Mazda by friends that also purchased from them. I had a great experience with Steve Ward working long distance to get my ca I was directed to Heritage Mazda by friends that also purchased from them. I had a great experience with Steve Ward working long distance to get my car to Pa quickly. Garrett Evans was helpful with arranging the finances and other offer information. Steve was able to deliver the car to PA and made the whole procedure a pleasant experience. So glad my friends sent me to Heritage for my new car. More

Purchased the vehicle I wanted in a friendly atmosphere. Purchased my last vehicle from this dealer and was impressed with the people and the service I received. Will Wells treated me like family and was ins Purchased my last vehicle from this dealer and was impressed with the people and the service I received. Will Wells treated me like family and was instrumental in getting me into a new car I wanted at a fair and equitable price and paid off my old lease. The General Sales Manager was also helpful in going the extra mile to make sure I was happy. The whole transaction was also one of the most expeditious car buying experiences I can remember. More

Purchase of aMazda CX5 I have known Wil Wells for years he is always friendly and professional. This is the fifth car I purchased from him. He has always provided outstandin I have known Wil Wells for years he is always friendly and professional. This is the fifth car I purchased from him. He has always provided outstanding service and found me the right vehicle for me at a fair price. The management and finance staff including Gene Papaleo and Ryan Lueckert were very helpful in making sure the vehicle was ready on time and the financing was relatively painless. All in all an excellent experience. More

Purchase of a Mazda 3 Very friendly team from Ruth André gene and Garrett. Worked with me to get the best deal possible. The team was very professional and attentive to o Very friendly team from Ruth André gene and Garrett. Worked with me to get the best deal possible. The team was very professional and attentive to our needs. I am a loyal ford customer and was very impressed with how this team worked to expedite our purchase and provide us with an overall buying experience More

Great buying experience! The sales and finance team at Heritage went above and beyond to find a used car that met my very specific needs and getting it at the price and paymen The sales and finance team at Heritage went above and beyond to find a used car that met my very specific needs and getting it at the price and payment I asked for. I got a great car and interest rate! The car I came to look at turned out not to be the right fit for my family but they worked very hard to find the right car for my family and make an easy buying experience. I left with a nicer car than I thought I could get! More

Not as bad as I expected The only negative thing I can say is I didn't purchase the vehicle I intended to buy, because it had already been sold. I ended up buying one slightly The only negative thing I can say is I didn't purchase the vehicle I intended to buy, because it had already been sold. I ended up buying one slightly older and significantly less expensive. The most surprising thing was the sales team didn't try to push me into a newer model. I told them what I was interested in and they worked with me to get me a vehicle I not only would want to own but also save me money. More

Epitome of customer service From my internet inquiry to Devon through my delivery was very engaging and by far the best customer service experience that I have experienced in qui From my internet inquiry to Devon through my delivery was very engaging and by far the best customer service experience that I have experienced in quite some time. Ken definitely demonstrated his ability to work well under pressure as I had to be out of the dealership by a certain time and he handled everything beautifully. The dealership was very clean and inviting. The staff looked happy and appeared to work well together. I observed other customers receiving the same attentiveness and care such as myself. I have already told my friends and family about my great experience. Keep up the good work. More