Heritage Mazda of Bel Air

Great people with great attitudes! I went to this dealership looking for a Mazda3 and Justin Ledbetter helped me find exactly what I was looking for! In my price range, great warranty, I went to this dealership looking for a Mazda3 and Justin Ledbetter helped me find exactly what I was looking for! In my price range, great warranty, and he was extremely helpful in the process! He tried to get us the lowest Financing rate possible, and while essentially we ended up going with a personal loan institution, The extra effort on their part was greatly appreciated! And the best thing about it, is that I never felt forced, or felt like he was being pushy about selling the car. Definitely will recommend this location to any friends or family an definitely will recommend this location to any friends or family who are looking for cars. More

Great place to do business Went in for service and was greeted and helped by Tim Ridgley, before I new it car was done and I was on my way. While speaking to the other customers Went in for service and was greeted and helped by Tim Ridgley, before I new it car was done and I was on my way. While speaking to the other customers while waiting, all were very happy with the service there.Excellent job guys More

Amazing Experience! Dave Johansen is an excellent salesman! He's extremely helpful, knowledgeable, and patient. After I accompanied my mother, who also bought a car from Dave Johansen is an excellent salesman! He's extremely helpful, knowledgeable, and patient. After I accompanied my mother, who also bought a car from him, I know without a doubt that I would be buying my next car from him as well. In fact, I went back to Heritage Mazda Bel Air in general because of a great overall experience. All staff members are super friendly and kind! Heritage Bel Air is a one-of-a-kind experience! More

Fantastic service I usually don't do online reviews but I had such a refreshing experience dealing with Tim in the service department today that I feel he should be rec I usually don't do online reviews but I had such a refreshing experience dealing with Tim in the service department today that I feel he should be recognized for his great service, thank you for all your help More

Quality Service I find this dealership gives all that I expect and much more. I am ALWAYS extremely satisfied and pleased by their excellent service. Robert Thoma I find this dealership gives all that I expect and much more. I am ALWAYS extremely satisfied and pleased by their excellent service. Robert Thomas takes the time and shows concern to insure all my needs and expectations are met. Mazda needs more just like him! The other members of the team have also impressed me. Keep on doing what you're doing Heritage Mazda of Bel Air!!! See you next time............. More

An AMAZING Dealership! I became a "ZOOM ZOOM" girl back in 2006. I have purchased 2 Mazda 3's and now am the proud owner of a Mazda CX-3! It is an amazing car and Heritage I became a "ZOOM ZOOM" girl back in 2006. I have purchased 2 Mazda 3's and now am the proud owner of a Mazda CX-3! It is an amazing car and Heritage of Bel Air is an amazing dealership! It is unlike any other dealer you will experience. It is like walking into see friends! When you get there, ask for Ken Arment. He will not only make you feel like a valued customer but a Mazda family member as well! I live in Catonsville and I drive to Bel Air for my service. That says a lot about this wonderful dealership! More

Fantastic service! Ken Arment is so helpful and kind. When i explain what i want in a vehicle, he goes above and beyond. He finds out our needs as well as our wants. Ken Arment is so helpful and kind. When i explain what i want in a vehicle, he goes above and beyond. He finds out our needs as well as our wants. He makes a person feel at home. More

Robert Thomas is awesome! I came in on a Saturday morning for an oil change. Robert Thomas took care of me in a quick and professional manner. He made the process quick and se I came in on a Saturday morning for an oil change. Robert Thomas took care of me in a quick and professional manner. He made the process quick and seamless. I won't be going anywhere else for service. More

quick and thorough oil change The service at Mazda was exceptional made my appt. was greeted by Robert Thomas who was very helpful kind. Was only there for about an hour. Very hap The service at Mazda was exceptional made my appt. was greeted by Robert Thomas who was very helpful kind. Was only there for about an hour. Very happy with them! More

Above and Beyond Customer Service Our Salesman, Jonathan Christ, could not have been any more helpful or accommodating. We stopped by the dealership early in the evening thinking they Our Salesman, Jonathan Christ, could not have been any more helpful or accommodating. We stopped by the dealership early in the evening thinking they were closed just to look around the parking lot. Jonathan came out and talked to us. He had recently sold my son his car two weeks earlier. We took a test drive and went in to talk about the car. He did not pressure us in any way to purchase the car. Jonathan stayed way past closing time and did not make me feel rushed or pressured to make a decision. We did leave with a promise to think about it and come back. We went back two days later and worked out a deal that I thought was fair to both sides. He was very friendly and took the time to get to know us. He is very knowledgeable and answered all of our questions. Today I had a mirror installed on my car. Jonathan arranged to have a car for me to drive and when my car was done; he drove it to my office and swapped cars. Not many people would do that. If we have a need for another car, we will definitely go back to Heritage Mazda of Bel Air, and talk to Jonathan. Buying a car can be stressful; Jonathan made it very easy and not stressful at all. More