Heritage Mazda of Bel Air

Great customer service I recently purchased a car from Heritage Mazda in Bel Air. Although I really hate the new car buying experience, I have to say that salesman Jonathan I recently purchased a car from Heritage Mazda in Bel Air. Although I really hate the new car buying experience, I have to say that salesman Jonathan Christ made it as painless as possible. Jonathan was willing to work with my busy schedule and was prompt at returning my emails and text messages. In the end, Jonathan's superior customer service is why I purchased a Mazda instead of a Honda. More

Great experience, great staff! I bought a used Honda from Heritage Mazda and had a great experience with Jonathon Christ! I explained my situation to Jon and he worked with to get a I bought a used Honda from Heritage Mazda and had a great experience with Jonathon Christ! I explained my situation to Jon and he worked with to get a great deal on a used car. I was relieved to find a salesman who focused on helping me get what I needed and was very straightforward. He even tended to an issue I heard with the front end of the car to make sure it was in perfect condition for my purchase. Couldn't have asked for more! More

Top Notch Service What a great sales experience. Mac, the sales rep was great and had a great no pressure attitude. Everyone was great actually, highly recommend this d What a great sales experience. Mac, the sales rep was great and had a great no pressure attitude. Everyone was great actually, highly recommend this dealership that wants a fair deal for both parties. More

a very happy customer I was looking for a Mazda 3, and so decided to download a car buyer app. (autolist) i looked for Mazda 3s on the app in a 300 mile radius, and fou I was looking for a Mazda 3, and so decided to download a car buyer app. (autolist) i looked for Mazda 3s on the app in a 300 mile radius, and found a great deal from one Heritage Mazda of Bel Air Md. i then contacted the person (Jonathan Christ) He was very accessible, warm, and attentive to my needs. He always returned my calls promptly, if i couldn't reach him. He was not disingenuous like a lot of salespeople can be, rather he was genuine and really seemed to care. So i decided to make the 300 mile trek to Maryland and I'm so glad i did. The deal went seamlessly, save for a minor discrepancy in the miles of the car. that was just a listing glitch, and not down to anything that Jonathan did. i came away feeling very satisfied with this, and love the car! Kevin Wood Troutville Virginia More

New Mazda 3 I just purchased a new Mazda 3 today and could not have had a more excellent experience. I worked with Justine in sales and Ryan in finance who each I just purchased a new Mazda 3 today and could not have had a more excellent experience. I worked with Justine in sales and Ryan in finance who each provided outstanding customer service. Justine worked with me for several hours. I never felt rushed and I got the impression that he had my best interest in mind. When I finally decided on a car Justine and Ryan worked quickly to push my paperwork through. This is my third Mazda and with customer service like I experienced today it will not be my last. More

Love my Mazda CX-5 Such a great experience especially with Jonathan Christ, he was very friendly and helpful. We got the perfect vehicle for our family and will be back Such a great experience especially with Jonathan Christ, he was very friendly and helpful. We got the perfect vehicle for our family and will be back again! More

Great dealership and excellent salesman!! This dealership is very clean and well-staffed. They have an excellent selection of all different available Mazdas (and they have a large selection o This dealership is very clean and well-staffed. They have an excellent selection of all different available Mazdas (and they have a large selection of manual transmission cars- a must for me!) They had a great selection of drinks/refreshments for all the waiting times too. Jonathan Christ was the salesman I bought my car from, and he was extremely well-mannered and professional. He was very thorough and explained every detail of my new Mazda 3. He worked hard with the financial people from the dealership to make this purchase work for me, and I got a great deal for a great car without any hassle or problems whatsoever. I would definitely recommend buying a car from this dealership and from Jonathan at any time! More

Amazing dealership Heritage Mazda Bel Air This was my 3rd mazda i picked up from Wil Wells at Heritage Mazda in the last 8 month. I live in a suburb of New York City and i make the 3.5 hr tr This was my 3rd mazda i picked up from Wil Wells at Heritage Mazda in the last 8 month. I live in a suburb of New York City and i make the 3.5 hr trip (each way) because although its a long drive, its well worth it. Wil and the whole team do what ever they can to make the deal happen. They some how manage to give you a great price great service , they treat you like a king and are never pushy about it. On all 3 purchases we work out a price (including the trade in) Wil sends me a email of the exact break down of the price and if we agree , i head down to Bel Air where the car is waiting and the price never changes. ( this time it was actually a few dollars less). truly an amazing place . nothing like it where i live . Thank you Wil !!! More

Best out-of-state car buying experience, EVER!!! So, we have been searching and waiting for the 2017 Miata RF Club in 6 speed since July 2016. I have contacted three local dealerships in Charlotte, So, we have been searching and waiting for the 2017 Miata RF Club in 6 speed since July 2016. I have contacted three local dealerships in Charlotte, NC and they either brushed me off because they couldn’t locate the vehicle or wanted to only sell at MSRP. I expanded my search to 500+ miles and saw Heritage Mazda Bel Air were getting some non-launch RF and inquired via email on the possibility of locating one for us. I was fortunate to deal Jonathan as he was extremely professional. We communicated entirely via text messages as it was easier to correspond during work hours. He stated he didn’t have the exact vehicle but will locate one for us. He kept me up to date on the status for a few days and finally texted me on December 29th and told us they have one for us. Jonathan gave us such a great deal for brand 2017 Miata RF Club in 6 speed that no dealer can even get their hands on yet!!! We booked a flight to Baltimore airport to pick up car on New Year’s Eve!!! He even arraigned for a pickup at the airport to drive us to the dealership. Upon arrival at the dealership, we finally met Jonathan and there was no bait and switch, just the awesome price that we negotiated via text. The finance manager was able to get us a great rate, wasn’t pushy on trying to sell us ‘packages’ but we did opt for the GAP insurance. We arrived at the dealership around 11:00AM and was out of there at 1:15PM. How is that for efficiency and no BS for a car dealership?! Jonathan made buying a car from out of state a real pleasant experience!! All this was done via text messages!!! I would definitely recommend Heritage Mazda Bel Air and Jonathan!!! More