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Heritage Mazda of Bel Air
Fallston, MD
1,825 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,825 reviews
September 05, 2017
Great Service! My sales person was Paul Gallo. Paul provided us with great service and was very knowledgeable about the cars we were interested in purchasing. The w My sales person was Paul Gallo. Paul provided us with great service and was very knowledgeable about the cars we were interested in purchasing. The whole staff at Heritage Bel Air was very helpful and made us feel taken care of and comfortable with buying a new car. Never felt rushed and the process was smooth. Garrett was very helpful in getting us the payments in a range we were comfortable with and was thorough with all the details. We will definitely go back for our next purchase. Heritage Mazda Bel Air is first class all the way. More
by pats1286
August 22, 2017
Great experience with the Team at Heritage Mazda Bel Air I received excellent, personalized attention and service, beginning upon my first visit with my sales representative (Will Bogen) and Sales Manager Ge I received excellent, personalized attention and service, beginning upon my first visit with my sales representative (Will Bogen) and Sales Manager Gene Papaleo) to categorize vehicles I was interested in and test drive a few. That same level of satisfaction extended through the purchase of my 2016 CX5 just a week later. I was dealt with honestly, fairly and am delighted to have negotiated a reasonable deal on a car I love. I already have and will continue to direct people I know to check first with Heritage Mazda in Bel AIr. Thank you! More
by Bill
Employees Worked With
Ryan Lueckert, Will Bogen, Eugene Papaleo
August 12, 2017
Great Experience! Paul Gallo is an honest guy who was truly invested in getting me the car I wanted with the specs I wanted, all at a price that we agreed upon. He is a Paul Gallo is an honest guy who was truly invested in getting me the car I wanted with the specs I wanted, all at a price that we agreed upon. He is a very knowledgeable salesman who paired me and my current CX-5 right off the bat. Ryan Lueckert in finance was also a huge help figuring out what plan would work best for me and would keep me comfortable. Overall my experience at Heritage Mazda Bel Air was great! Friendly staff and associates the whole way through the process which made it easy to find the car I wanted! More
by jakeg15
August 10, 2017
Great Job Well Done Everyone there made you feel like you were right at home my sale consultant Justin Ledbetter did a great job and made the paper work easy and fast Gr Everyone there made you feel like you were right at home my sale consultant Justin Ledbetter did a great job and made the paper work easy and fast Great job Justin thank you More
by DxrkDreams
August 03, 2017
excellent had a great experience on my first time buying a car from any dealership. mr.wil was fantastic and so lovable towards my daughter and family. was so g had a great experience on my first time buying a car from any dealership. mr.wil was fantastic and so lovable towards my daughter and family. was so great from the start said we was family and treated me and my family like we was family. my 6 month old daughter couldn't stop smiling at mr.wel. my experience was amazing i never bought a car from a dealership before and mr.wil made it great i recommend him to anyone and everyone. proud owner of a new pre-owned 2013 Malibu. keep up the great work mr.wil proud to call you my uncle wil with great love and appreciative from the Bennett family More
by Bmorebennett
Employees Worked With
Wil Wells
July 28, 2017
No literally - Ken is the BOMB.com !!!! Could not have been more happier with my experience with Ken at Heritage Mazda in Bel Air. He explained everything up-front, explained the quote anoth Could not have been more happier with my experience with Ken at Heritage Mazda in Bel Air. He explained everything up-front, explained the quote another dealership offered me in full detail, and presented me a very informative, factual, and most importantly GREAT offer. I accepted the offer and was able to purchase the EXACT car I was hoping for. Everything after that was quick and smooth - he made sure I had everything ready for the signing appointment. Even when I forgot a paystub, he actually drove my girlfriend home to pick it up while I was still signing (killing two birds with one stone)... unbelievable service!!!! The best part is after everything was official - I asked him to hold up a custom made t-shirt that says "I am the Bomb.com" and we took a photo in front of my new car - you can check it out on the Heritage Mazda Bel Air Facebook page. No surprises @ signing - just the same great, reliable service from when I first walked in, and last stepped out. Good laughs too! Great memory - highly recommended, and I hope I can find them some good referrals. Zoom Zoom More
by Rich Liberto
Employees Worked With
July 27, 2017
Class act This is our first experience with Heritage Mazda Bel Air. Paul Gallo, our salesperson, made the experience enjoyable. He assisted us with the best car This is our first experience with Heritage Mazda Bel Air. Paul Gallo, our salesperson, made the experience enjoyable. He assisted us with the best car for our needs--no pressure. He was friendly and helpful going above and beyond our expectations. I would highly recommend Paul and Heritage Mazda Bel Air. They are a class act. More
by Mazdaowner
July 19, 2017
Awesome service, and a all around pleasure to deal with! As the owner of a small automotive repair shop I have extremely high expectations when having personal and customer vehicles serviced at the dealershi As the owner of a small automotive repair shop I have extremely high expectations when having personal and customer vehicles serviced at the dealership. Timothy and the entire service department at Heritage never cease to amazing and impress me. The level of professionalism and communication is second to none. Timothy has gone above and beyond to make sure I meet my deadlines. He also has gone out of his way to help with my personal vehicles. I have complete faith with all work being performed correctly the first time. I will definitely continue to give them my business! More
by Jeremy @ Elevated Automotive
Employees Worked With
Timothy Ridgely
July 16, 2017
Amy is a pleasure to work with The entire process with Amy was very relaxed, and easy. She was able to answer all of our questions and got the exact Mazda 3 I wanted from another c The entire process with Amy was very relaxed, and easy. She was able to answer all of our questions and got the exact Mazda 3 I wanted from another county the same afternoon. Buy a Mazda and buy it from Amy, you won't be sorry! More
by DinaK
Employees Worked With
Amy Kemery
July 11, 2017
great great dealer Just bought my 4th Mazda in a little more than a Year from Heritage Mazda Bel Air. I live in a suburb of New York City and again made the 400 mile r Just bought my 4th Mazda in a little more than a Year from Heritage Mazda Bel Air. I live in a suburb of New York City and again made the 400 mile round trip. Can't find a dealer around here that comes close to the honesty and integrity i find at this dealer . All the paper work was overnighted to me, signed it, and a few days later i walk in , Wil Wells , the sales man just hands me the keys, and away i go ,simple as that (financed the car). This is the way all dealers should be. More
by avi deitsch
Employees Worked With
Wil Wells
