Heritage Mazda of Bel Air

Awesome people I buy all my cats from them Awesome dealer fair and straight forward theyvdont play games or try to truck you into buying anything. I bought cars from them so far new A/V BFF us Awesome dealer fair and straight forward theyvdont play games or try to truck you into buying anything. I bought cars from them so far new A/V BFF used and will always dio business with them More

Job Well Done by Mazda Bel Air Salesteam First, I want to give extra Kudos to my salesperson, Wilton Wells, who went above and beyond to make my car purchase an extremely pleasant occasion. H First, I want to give extra Kudos to my salesperson, Wilton Wells, who went above and beyond to make my car purchase an extremely pleasant occasion. He is a genuine person besides being an awesome salesperson. Everyone was extremely friendly. While watching the sales team put my deal together, the term teamwork came to mind. They worked together to satisfy my auto needs and LISTENED to my wishes. I wasn’t rushed, but attended to in a timely manner. Overall, I would give them an “exceeded expectations” rating. JOB WELL DONE!! THANK YOU. More

I always have a great experience when I come here. Came in to say hi to my favorite sales person and check out the new 2107 cx-5. Ended up loving it and upgrading my current cx-5. Will is always so p Came in to say hi to my favorite sales person and check out the new 2107 cx-5. Ended up loving it and upgrading my current cx-5. Will is always so patient and accommodating and he made sure to take care of all our questions. I will make sure to send all my friends and family looking for a car to Heritage Mazda. More

I love mazda!!! I love going to Mazda for my car needs... Everyone is so friendly and willing to help. My go to sales person is Ken Arment he will go over the top to I love going to Mazda for my car needs... Everyone is so friendly and willing to help. My go to sales person is Ken Arment he will go over the top to make sure you get what you want!!! More

Mazda Heritage Bel Air is great! Our experience with Justin was fantastic. He was very attentive and informative. He even offered to come in on his day off to work with our schedule. Our experience with Justin was fantastic. He was very attentive and informative. He even offered to come in on his day off to work with our schedule. Very happy we chose Heritage Mazda Bel Air. More

Wonderful Experience!! Steve was a pleasure to work with. There was little pressure the first time I went in for the test drive and Steve was very knowledgeable about the ve Steve was a pleasure to work with. There was little pressure the first time I went in for the test drive and Steve was very knowledgeable about the vehicle. We made an appointment and everything went very smoothly. Steve and everyone at Heritage Mazda of Bel Air made the car buying process very smooth. More

Emergency Problem Solved! I contacted Heritage- the dealership I bought my beautiful 2016 Mazda 6- in a complete state of panic hoping they could help me. Shortly after arrivin I contacted Heritage- the dealership I bought my beautiful 2016 Mazda 6- in a complete state of panic hoping they could help me. Shortly after arriving to work I realized dropped my car key in the parking lot. When I went to retrieve it it had been run over and destroyed. I had a second key at home but my house keys were locked in the car. I called heritage and they transferred me to Mike and I explained that I work with individuals with significant health challenges and I could not leave work. I had no idea what I was going to do. He said he would figure out hoe to help me. While I was on the phone he looked up my car and they were able to laser cut a valet key to open the door . Not only that! Billy brought the key to me! I explained I couldn't leave the person I was with so Billy opened the car made sure it worked and brought me the key. This all happened in less than an hour! I was able to get my house keys out of the car a friend ran over to my house and got the spare and my whole crisis situation was completely taken care of. On top of it about an hour later Mike called me to make sure I was okay and had been able to get my key and get the car started and that things had worked out. I cannot describe the state of panic and fear I had being at work and not knowing what I was going to do. I have people relying on me at work and I had to be back in time to get my child off the bus. I was terrified that I would not be able to get my house keys or to get my car key. I cannot thank this team enough!! They were kind and courteous and took care of the problem plus checked on me afterward and I just cannot thank them enough!!! More

Pleasure to deal with Can't say enough wonderful things about everyone there, from my salesman Steve Ward, to the credit manager Garrett Evans, and the general manager, Joh Can't say enough wonderful things about everyone there, from my salesman Steve Ward, to the credit manager Garrett Evans, and the general manager, John Holliday. This purchase was a first for me in many ways: found the car online;it was out of state; first time financing. Steve very graciously offered to bring the car to me for a test drive which was about a two hour drive one way. John gave me a fabulous price, and Garrett was able to get me a better rate than my bank. When the deal was completed, Steve delivered the car to me, another long drive. They are truly the best! More

Best car buying experience ever My sales person was Paul Gallo, he was very knowledgeable in helping me to select my new car. Very easy experience and no pressure. I highly recommend My sales person was Paul Gallo, he was very knowledgeable in helping me to select my new car. Very easy experience and no pressure. I highly recommend Paul at Heritage Mazda for your new car needs! More

Excellent customer service Paul was our first pairing but when he was tied up with another customer Justin happily jumped in to help. Rodney and Ryan we're also very eager to he Paul was our first pairing but when he was tied up with another customer Justin happily jumped in to help. Rodney and Ryan we're also very eager to help. Everyone is so personable and very easy going. Highly recommend these guys for their good customer service. Overall a great experience! More