Heritage Mazda of Bel Air

Awesome Experience I have purchased my last 3 cars here. Always a great experience. I would highly recommend this dealership. They really know how to care for your happi I have purchased my last 3 cars here. Always a great experience. I would highly recommend this dealership. They really know how to care for your happiness. More

Outstanding Purchase Experience My wife and I purchased a 2018 Mazda CX-9 last night and had our first wonderful car buying experience ever! I communicated with Devon Giddings via i My wife and I purchased a 2018 Mazda CX-9 last night and had our first wonderful car buying experience ever! I communicated with Devon Giddings via internet before coming in, and he had everything set up for our arrival and was extremely accommodating and personable. Our salesperson was Paul Gallo, who took over and continued with an outstanding job beginning with the test drive and thoroughly explaining all features. Most importantly, even when it came to the dreaded negotiation process, we felt zero pressure and both Paul and Devon worked with us to make us feel confident about our purchase, which is very important. We finalized our purchase with Garrett Evans, the finance manager, and he thoroughly explained all our options and available extra features and set everything up, again without pressure. Paul even stayed outside with us after hours to go over anything else we needed and made sure we were completely happy with our purchase before we left. I came in on the defensive due to previous car buying experiences, and am pretty quick to stop and leave if I feel uncomfortable during a vehicle purchase, but that did not happen. Even on a busy night, all three gentlemen did a phenomenal job taking care of us. They all communicated with us on a personal level, making it genuine, like we weren't just another number. We will most definitely recommend them to our friends and family! More

Service visit I came in for an oil change and tire rotation and got in and out quickly. The staff was friendly and efficient and my car looks and runs great. I work I came in for an oil change and tire rotation and got in and out quickly. The staff was friendly and efficient and my car looks and runs great. I worked with Robert Thomas and Mike Ruth during this visit. More

Very pleasant. Low pressure and no BS. Besides the good price and selection. They were very accommodating allowing us an extended test drive while we went to their Honda dealer to compare c Besides the good price and selection. They were very accommodating allowing us an extended test drive while we went to their Honda dealer to compare cars. The salesman knew the product well. All of the dealer principals introduced themselves to us. The pressure was low, letting us do the decision making. I would be comfortable recommending this dealer. Worth the 1 hr drive. More

Personalized, no B.S. experience Game to this dealership from Delaware since they had a good selection of what we were looking for. Sales person had a car ready for us to test drive. Game to this dealership from Delaware since they had a good selection of what we were looking for. Sales person had a car ready for us to test drive. Worked with us to achieve a fair price More

Great experience We had a very smooth and pleasant experience buying a used Mazda CX-9 here. Everyone was truly helpful, nice and responsive. I would come back here to We had a very smooth and pleasant experience buying a used Mazda CX-9 here. Everyone was truly helpful, nice and responsive. I would come back here to buy another car even though I live 2 hours away! More

It was a Pretty good experience from Amy, Rodney and Ryan Everyone was so good and professional I really didn’t think I would find anything I love but I got to test drive different cars and fell in love with Everyone was so good and professional I really didn’t think I would find anything I love but I got to test drive different cars and fell in love with my now new dad and ofcourse with the help and great explanation from Rodney and Ryan they really took the time to work and get me a good deal especially Rodney. Amy was also very nice and polite we actually planning on going back for my husband to get a SUV soon More

Great experience! My experience with the sales associate was great! He was very knowledgeable and friendly! He explained everything very clearly and showed us how all t My experience with the sales associate was great! He was very knowledgeable and friendly! He explained everything very clearly and showed us how all the controls in the car works! More

Outstanding service Between Steve and Garrett, they were able to find a vehicle that is dependable and "sexy" plus within our budget. Think and believe your glass is hal Between Steve and Garrett, they were able to find a vehicle that is dependable and "sexy" plus within our budget. Think and believe your glass is half full and wonderful people will alwa us pull through for you. Thank you Steve and Garrett More

Great Experience Paul Gallo was outstanding. His customer service skills are excellent, and he never pressured us during the whole transaction. Very pleasant experie Paul Gallo was outstanding. His customer service skills are excellent, and he never pressured us during the whole transaction. Very pleasant experience. We just bought my husband's car here last year and would not hesitate to come back again. More