Heritage Mazda of Bel Air

Love the help and respect I receive This is my second vehicle bought from this location. Any time I've needed service Mr Thomas has been my service advisor. He's very polite and helpful. This is my second vehicle bought from this location. Any time I've needed service Mr Thomas has been my service advisor. He's very polite and helpful. He always takes time to discuss maintenance packages or what ever I might need. It feels like family at heritage Mazda. Would recommend to anyone. Thanks for a great experience!! More

Service Mazda of bel air has a great staff and great service, I was in a pickle with a lugnut problem and they took great care of it. In and out the door and Mazda of bel air has a great staff and great service, I was in a pickle with a lugnut problem and they took great care of it. In and out the door and will come right back for future problems. Highly recommend dealer. More

Great experience at Heritage and with Justin I went in to test drive a CX9, looking to upgrade from a Civic to a SUV with 3rd row seating. I wanted an SUV that drove like a car rather than a bus, I went in to test drive a CX9, looking to upgrade from a Civic to a SUV with 3rd row seating. I wanted an SUV that drove like a car rather than a bus, and that's just what I found. Justin, my salesman, was easy to talk to and very helpful, patiently and genuinely answering questions, even as I deliberated if I wanted to keep researching and test driving or just buy. He seemed very upfront and never seemed to "push" the car on me as some salesmen can. If it wasn't for Justin, I would have walked away without buying that day, but now I am the owner of a beautiful CX9. I was VERY satisfied with my experience at Heritage and will recommend Mazda (and Justin) to any friends or family looking to get a new car. More

EXCELLENT SERVICE Every experience at Mazda of Bel Air service is excellent. Service Advisor, Robert Thomas is extremely knowledgable and personable. Each visit he alwa Every experience at Mazda of Bel Air service is excellent. Service Advisor, Robert Thomas is extremely knowledgable and personable. Each visit he always goes above and beyond to ensure that the customer leaves happy. The level of customer service that he portrays is unlike any other. More

Another Outstanding Service Visit! A maintenance visit for my 6 and as always Robert took care of everything! I always bring my 6 to Heritage Bel Air for any service needs and make ever A maintenance visit for my 6 and as always Robert took care of everything! I always bring my 6 to Heritage Bel Air for any service needs and make every attempt to schedule with Robert. He is always personable and professional, taking the time to discuss any concerns and answer every question. I appreciate Robert's commitment to safety, accurate information, and outstanding service. His consistency, knowledge base, and honesty has lead me to trust his opinion and guidance in service decisions. The Heritage Mazda Bel Air service department is an outstanding team who are efficient and do quality work. Thank you for keeping my precious 6 in tip top shape- I'll be back! Zoom Zoom! More

Awesome Sales Team! I had wonderful experience purchasing my first car from a dealership with Steve Ward. My situation required that I get a car quickly and Steve helped I had wonderful experience purchasing my first car from a dealership with Steve Ward. My situation required that I get a car quickly and Steve helped me find something that fit my needs and suited my personal tastes, all within my price and time range... I really didn't think I'd find everything I wanted in a car in my range, but Steve and the team at heritage did it! In addition, I came in a few days before the holiday when everyone gets agitated and Steve made the entire experience stress free. Steve's enthusiasm and kindness helped to make what could've been a stressful experience, exciting and calm. Thanks for the new car! More

Great experience I was drawn to Mazda of Bel Air by the great e3xperiences my son has had with their sales & service depts. I found Wil Wells to be so courteous, frien I was drawn to Mazda of Bel Air by the great e3xperiences my son has had with their sales & service depts. I found Wil Wells to be so courteous, friendly & a great help with my own purchase. I was also so impressed that he introduced me to two service dept employees when I had questions about the CX5 I was considering. It was the first time I'd met anyone from a service dept. before buying a car from a dealer. Very impressed with everyone's knowledge and professionalism! More

Great new CX-5 experience I was directed to Heritage Mazda by friends that also purchased from them. I had a great experience with Steve Ward working long distance to get my ca I was directed to Heritage Mazda by friends that also purchased from them. I had a great experience with Steve Ward working long distance to get my car to Pa quickly. Garrett Evans was helpful with arranging the finances and other offer information. Steve was able to deliver the car to PA and made the whole procedure a pleasant experience. So glad my friends sent me to Heritage for my new car. More

A++++ Dealership The staff of the Sales Dept. ( in particular Mr. Wil Wells) was very courteous and helpful in assisting us with our purchase of a vehicle from the dea The staff of the Sales Dept. ( in particular Mr. Wil Wells) was very courteous and helpful in assisting us with our purchase of a vehicle from the dealership. He provided all the answers to the questions we had and made Car buying a delightful and easy experience . I would rate him an A++++ employee . Hope the dealership looks after him. Dealerships are only as good as their sales and service staff and Mr. Wells is certainly one of the best I have come across. Mr. Garrett Evans of their Finance Division is also another good and helpful employee. He explained everything that needed to be done re. financing a vehicle and even though we did not obtain financing from the dealership, we were given all the required information to make a decision. More

Purchased the vehicle I wanted in a friendly atmosphere. Purchased my last vehicle from this dealer and was impressed with the people and the service I received. Will Wells treated me like family and was ins Purchased my last vehicle from this dealer and was impressed with the people and the service I received. Will Wells treated me like family and was instrumental in getting me into a new car I wanted at a fair and equitable price and paid off my old lease. The General Sales Manager was also helpful in going the extra mile to make sure I was happy. The whole transaction was also one of the most expeditious car buying experiences I can remember. More