Heritage Mazda of Bel Air

Steve ward Very helpful but not pushy. I would highly recommend working with him. He was respectful of our time. I will come back again if I decide to buy a M Very helpful but not pushy. I would highly recommend working with him. He was respectful of our time. I will come back again if I decide to buy a Mazda. More

Excellent service and a great deal Just purchased a certified pre-owned CX5 from Heritage Mazda in Bel Air and worked with Steve Ward. I saw the vehicle I was interested in online lat Just purchased a certified pre-owned CX5 from Heritage Mazda in Bel Air and worked with Steve Ward. I saw the vehicle I was interested in online late on a Sunday, responded to the online link and got a call from Steve within minutes. I really wanted to see the car, but had a busy day scheduled on Monday and live an hour from Bel Air. Steve made arrangements to meet me at work so that I could test drive the car and he could have my trade in appraised. We handled ALL of the negotiations over the phone and he was excellent at communicating via phone and text. On Tuesday I drove to the dealership to sign the paperwork, but he had everything ready for me because he knew I was pressed for time. Everything price-wise was exactly as we had verbally agreed to over the phone-- there were no surprises at all. I was only at the dealership for a short time and it was a very pleasant experience, as everyone I encountered, including Garrett in finance and Devon the internet sales manager, was extremely professional and pleasant. Overall a fantastic experience! I would highly recommend them and would definitely purchase another car from them in the future. More

Great service Efficient, pleasant ,informative just an overall great experience. I will continue to go to this dealership to have any service work done . Only reaso Efficient, pleasant ,informative just an overall great experience. I will continue to go to this dealership to have any service work done . Only reason I'm filling this out is to bring Robert Thomas to the attention of this dealership. More

Always wonderful service Robert Thomas is always so helpful! I'm always in and out quickly but everything I need done is completed and done well. All my questions are always a Robert Thomas is always so helpful! I'm always in and out quickly but everything I need done is completed and done well. All my questions are always answered. Great service advisor! I look forward to seeing him when I take my car in. More

Efficient! Effective!! Pure Excellence!!! My experience was welcoming, informative, just overall great! My sales consultant Andre Coleman was highly recommended to me and his service did not d My experience was welcoming, informative, just overall great! My sales consultant Andre Coleman was highly recommended to me and his service did not disappoint. Heritage Mazda of Bel Air is where it's at!!! More

Robert was great! Robert Thomas was my service advisor when I went in for an overdue service appointment. He helped me figure out the services I needed from different p Robert Thomas was my service advisor when I went in for an overdue service appointment. He helped me figure out the services I needed from different packages while also trying to keep the cost down where he could. He made me feel like a valued customer and I really appreciate his help! More

Excellent Experience I went into Heritage Mazda looking for a specific Mazda 3 that was advertised on the web site. I found the car and was able to purchase it with zero I went into Heritage Mazda looking for a specific Mazda 3 that was advertised on the web site. I found the car and was able to purchase it with zero sales pressure. If you are in the auto market, I recommend you stop by Heritage Mazda for a hassle-free experience. Steve Lescrinier, Elkton, MD More

Peggy's car The service was great and the salesman, Wil Wells, was great to work with as well as Garrett Evans. It was a smooth transaction. Everyone was very c The service was great and the salesman, Wil Wells, was great to work with as well as Garrett Evans. It was a smooth transaction. Everyone was very courteous, polite and friendly. I have known Wil Wells and have been coming to this dealership for 26 years. The service is #1! This is our 4th Mazda purchased at this dealership. Wil always seems to find a way to keep me in my budget area. He gets me what I want and what I can afford. Great people! : o ) More

Andre was very professional! We had a great experience having Andre as our salesman. He was knowledgeable about the product and very friendly. He definitely takes his job to the n We had a great experience having Andre as our salesman. He was knowledgeable about the product and very friendly. He definitely takes his job to the next level. We would definitely recommend him to our friends and family. We were greeted warmly from other staff as we walked in the door. Go to this location and buy a car! More

Great Service as always! I have been coming here for 15 years and the service is always top notch, they are very efficient and get me back on the road in no time! Thanks R I have been coming here for 15 years and the service is always top notch, they are very efficient and get me back on the road in no time! Thanks Robert for another great visit! More