Heritage Mazda of Bel Air

Very positive overall Friendly, accommodating and willing to negotiate. Beware of financing rates you may be quoted over the phone. When selling a used car, a dealer should Friendly, accommodating and willing to negotiate. Beware of financing rates you may be quoted over the phone. When selling a used car, a dealer should know to remove the previous owner's personal information from the infotainment system (factory reset). Come on guys - rookie mistake. Also, after getting the car home, I found rubber plugs in a storage compartment that are to be installed under the chassis when the car comes off the boat. Another oversight. But overall, a pleasurable experience. More

Purchased a used Chevy Crude 2016 Andre my sales associate was great everyone in the dealership treated us like we were the only ones there.They offered to try to get me a better rate Andre my sales associate was great everyone in the dealership treated us like we were the only ones there.They offered to try to get me a better rate on my financing and Knocked a few points off my rate. They took the time to apologize for all the other dealers with witch I had terrible experiences . And continuing to call me to make sure im happy with the car.And we love it. More

Easy Car Buying Experience Needed to upgrade my '13 Nissan Sentra and came in to test drive a new Mazda 3. Steve and Garrett made the process of buying a new car so easy. Much Needed to upgrade my '13 Nissan Sentra and came in to test drive a new Mazda 3. Steve and Garrett made the process of buying a new car so easy. Much appreciated and will recommend! More

Robert Thomas and my service Robert Thomas is a pleasure to work with. He knows the service I need for the car and explains the service very well. I understand what needs to be Robert Thomas is a pleasure to work with. He knows the service I need for the car and explains the service very well. I understand what needs to be done and he tries to give me the best deal (coupons). He is an asset to your organization. Thanks, Doreen Dudley. More

Great Buying Experience We were replacing our 2013 Honda CR-V and after evaluating the cars found Honda and Mazda were comparable. We went to Heritage Mazda and Justin Ledbe We were replacing our 2013 Honda CR-V and after evaluating the cars found Honda and Mazda were comparable. We went to Heritage Mazda and Justin Ledbetter was our salesman. The overall experience was excellent and very low pressure as compared to other dealers. Justin was very helpful and knew the product very well. We test drove the cars on Saturday, made our decision over the weekend, and purchased the car on Monday. Everyone from the General Sales Manager, financial manager, and Justin were helpful, very friendly, and no pressure. I would definitely recommend Justin and the Heritage Mazda team to my friends and family. More

Welcoming, Warm and Friendly Amazing Service, Friendly Staff. Honest and no hidden fees. The car was so clean and perfect, Second car we purchased from this locations. Amazing p Amazing Service, Friendly Staff. Honest and no hidden fees. The car was so clean and perfect, Second car we purchased from this locations. Amazing people. Steve Ward was a sheer pleasure to work with. More

Recent visit Visit on 3/09/18 with Robert Thomas. Robert has always been kind and patient on my visits! Very professional and very down to earth, a pleasure Visit on 3/09/18 with Robert Thomas. Robert has always been kind and patient on my visits! Very professional and very down to earth, a pleasure to talk to. I never feel hurried, and that means a lot. I have always had good service from everyone, but Robert stands out as exceptional. I appreciate that! More

Loved dealing with Steve Ward. Overall experience was great. Loved dealing with Steve. He is a down to earth good guy. Would definitely recommend him. Garrett was great, easy to ta Overall experience was great. Loved dealing with Steve. He is a down to earth good guy. Would definitely recommend him. Garrett was great, easy to talk to and deal with. More

Persitant Ken was very persistent in getting me into the exact vehicle I wanted. Worked with me and kept working til I drove off with the jeep. Very satisfied. Ken was very persistent in getting me into the exact vehicle I wanted. Worked with me and kept working til I drove off with the jeep. Very satisfied. Would recommend them and yheybwerw very patient. Appreciated them all. More

Great Experience I stopped by for service without an appointment and was promptly greeted by Jordan, who was very knowledgeable and professional, everything went very I stopped by for service without an appointment and was promptly greeted by Jordan, who was very knowledgeable and professional, everything went very smooth and I left happy with my visit. thanks and keep up the good work More