Heritage Mazda of Bel Air

Excellent customer service We recently purchased a new Mazda CX-9 at Heritage Mazda of Bel Air and found the entire experience to be a pleasure. The dealership website was easy We recently purchased a new Mazda CX-9 at Heritage Mazda of Bel Air and found the entire experience to be a pleasure. The dealership website was easy to use and linked seamlessly with mazdausa.com. This made it easy to build a vehicle to our specifications and be directed to local dealerships with competitive prices, good reputation, and cars ready to drive off the lot. Once connected to Heritage, we obtained a great price online that stayed consistent because of their “no haggle” sales method. Our sales representative was Andre Coleman, whom we found to be courteous, prompt, efficient and knowledgeable – everything you need for a good car buying experience. Andre stayed on top of all our communications by text, phone, and email and the result was a quick and pleasant transaction. As we came to Heritage knowing exactly what we wanted, Andre could direct a demo and test drive, trade in, financing (multiple options), and contract in just a few hours. If you are a focused and organized buyer, Andre and Heritage will exceed your expectations by providing a friendly, no-nonsense experience. We highly recommend Heritage for your next Mazda purchase, and encourage you to ask for Andre. More

Great customer service Will Wells and sales manager worked diligently with us to find the perfect vehicle. A couple of other sales personnel also helped. We weren’t in a hur Will Wells and sales manager worked diligently with us to find the perfect vehicle. A couple of other sales personnel also helped. We weren’t in a hurry and took a while to find the right vehicle match but the sales staff were always friendly and helpful. More

Comfortable / friendly atmosphere Andre was great. He was very friendly and down to earth. I didn't feel rushed and he did a nice job explaining the differences to me. Everyone intr Andre was great. He was very friendly and down to earth. I didn't feel rushed and he did a nice job explaining the differences to me. Everyone introduced themselves in the store and it didn't feel forced. I was very comfortable, even though there is normally some tension with a major purchase like this, with a price tag that's negotiable. In the spirit of improving the experience for the next person, there was some paperwork that had follow-up items. He had his commitments and I had mine. My to-do items were to enjoy the car, refer friends, etc. It felt very cheesy. In the end, I felt I got a fair deal and I would go back. More

Always great This dealer is always 5 star. Prompt, professional, friendly and high quality service. Simply the best and I've been coming here for decades. I've nev This dealer is always 5 star. Prompt, professional, friendly and high quality service. Simply the best and I've been coming here for decades. I've never been let down. More

PHENOMENAL SERVICE! Steve Ward has been a pleasure to work with! He's very knowledgeable in sales and details about Mazda cars! Very personal and professional! Did want e Steve Ward has been a pleasure to work with! He's very knowledgeable in sales and details about Mazda cars! Very personal and professional! Did want ever he could to help us get into a Brand New Car! With him and working together with Gene Papaleo did a exceptional job! It's been a really great experience! I LOVE the NEW CAR! Thank you very much! Linda Conway and Michael Caroselli More

Second lease here! I have now leased 2 cars here and both times it wa super easy and straight forward! Steve was my sales guy and garret did the financing.., both were p I have now leased 2 cars here and both times it wa super easy and straight forward! Steve was my sales guy and garret did the financing.., both were pleasant and no pressure to buy extra services that didn't fit my needs. I'll be back here! More

Mazda CX-5 Steve Ward was amazing. He got me into the car I wanted. He owned the car I was buying so I felt like I could really trust his opinions. Steve Ward was amazing. He got me into the car I wanted. He owned the car I was buying so I felt like I could really trust his opinions. More

Excellent Customer Service Andre Coleman made my car trade-in experience a wonderful one. He REALLY went to the next level of corteousness, professionalism and outstanding Cust Andre Coleman made my car trade-in experience a wonderful one. He REALLY went to the next level of corteousness, professionalism and outstanding Customer Service. Also, this is my 2nd Mazda purchase at the Heritage Mazda in Bel Air and the team there (Rodney, Garrett and others) also were very friendly and awesome to me and my little family. Andre and Heritage Mazda have a customer for life. More

Smooth transition into my new vehicle. Great service from Andre. He got me an amazing deal and into a new car quickly. I would highly recommend this dealership. Took no time to get my vehic Great service from Andre. He got me an amazing deal and into a new car quickly. I would highly recommend this dealership. Took no time to get my vehicle on the road. More

EXCELLENT SERVICE Definitely the best service ever, thanks Robert for helping me out with my CX9. I needed a new tire and in less than an hour you made it. You just sav Definitely the best service ever, thanks Robert for helping me out with my CX9. I needed a new tire and in less than an hour you made it. You just saved my day More