Heritage Mazda of Bel Air

Service dept Robert Thomas has been our service advisor for several years now. He is always friendly, professional and respectful. The service technicians are al Robert Thomas has been our service advisor for several years now. He is always friendly, professional and respectful. The service technicians are also very nice and knowledgeable. More

Our entire experience was excellent. Our entire experience with Heritage Mazda was great. Thank you to everyone we encountered during this process. You all were focused on us & were kind Our entire experience with Heritage Mazda was great. Thank you to everyone we encountered during this process. You all were focused on us & were kind & courteous. But we want to thank Andre the most. He really took the time to learn about us & our vehicle needs. He was knowledgeable & informed about the vehicle. He understood when we weren't ready to commit to a purchase at first. He was responsive to all our needs. It had been a long time since we had bought a vehicle & were dreading the experience. It turned out great & we won't hesitate to recommend Heritage Mazda to anyone. More

Service i went to the service department to get a new key made for my Mazda. The team here was super helpful. My representative was Jordan and he was amazing. i went to the service department to get a new key made for my Mazda. The team here was super helpful. My representative was Jordan and he was amazing. Very patient and helpful. Answered all my questions. He will be the only person I call from now on when I have a problem with my car. More

Used car to lease My wife and I walked in looking to lease a newer used Mazda and had a check from our credit union, all set to go and proceed. The car we wanted to see My wife and I walked in looking to lease a newer used Mazda and had a check from our credit union, all set to go and proceed. The car we wanted to see sold the previous day and they had other options for us in the used category. Our salesperson Andre suggested that he could get us into a new car (2018) for a price similar to a used car payment and he was successful in doing so. We actually saved over $50/month from our initial car payment with the used car to the lease payment. We're more than ecstatic about this experience and will be back sometime next year to get our other new Mazda. More

Great staff I purchased a used car from Mazda of Bel Air. Rodney Dais (General Sales Mgr) and Salesman Paul Gallo were awesome. They didn’t pressure me at all and I purchased a used car from Mazda of Bel Air. Rodney Dais (General Sales Mgr) and Salesman Paul Gallo were awesome. They didn’t pressure me at all and when I had some initial problems with the car, they took care of it right away. They even gave me a loaner while the work was done. Paul was constantly communicating with me during the whole process. Ryan in finance also help me through the process of getting a loan with the best possible interest rate. I would recommend this dealership to anyone who wants great service! More

Great people Nice people, good vibes. Rodney and Phil did everything they could to make everything work out for us. Had a few laughs while doing it. Nice people, good vibes. Rodney and Phil did everything they could to make everything work out for us. Had a few laughs while doing it. More

Wonderful Couldn't have been better. Did their job with enthusiasm and professionalism. Each employee took their time in providing the best car buy experience p Couldn't have been better. Did their job with enthusiasm and professionalism. Each employee took their time in providing the best car buy experience possible. More

The Best! It was time to trade in my Mazda....and time is my toughest challenge. My schedule makes time a precious commodity. On the spur of the moment, an ap It was time to trade in my Mazda....and time is my toughest challenge. My schedule makes time a precious commodity. On the spur of the moment, an appointment cancelled and I gave super-salesman Ken Arment a call. I told Ken what I was trying to do with my trade in, the change in my commuting and asked if he could he help me AND get me out the door in time for work. Ken is true PRO. No problem can you be here within the hour? The thing with Ken is that he listened to exactly what I said and responded to my request. He wasted no time and presented my best options- which were all good- btw! He was clear and gave me all of the information I needed to make the decision that would work best for me. As soon as I got in the car I knew it was the one and I'm so so SO happy! It has taken me awhile to post this because things just went non-stop since I left the dealer. If Ken had not helped me that evening it would have been weeks before I could have gotten into the dealership. On top of everything else- I added a remote start and Ken took care of the installation arrangements and scheduling- which was no easy feat-he maneuvered around my schedule and I can't thank him enough! If he had not coordinated for me, I don't know when I would have scheduled it. No pressure-just outstanding service and assistance finding the best car for you- and that is what sales should be! -Zoom Zoom! More

Great Service Brought my car in for what I thought might be a major repair. Jordan instantly calmed me and we took the proper steps to see what was wrong. $95 lat Brought my car in for what I thought might be a major repair. Jordan instantly calmed me and we took the proper steps to see what was wrong. $95 later, my car is just fine. He has always been great with me (and my mom!). Really good at what he does. More

mazda Wil is very knowledgeable about the cars. He spends as much time as necessary to understand the customer's needs. The service dept is extremely frien Wil is very knowledgeable about the cars. He spends as much time as necessary to understand the customer's needs. The service dept is extremely friendly and helpful. More