Heritage Mazda of Bel Air

purchased new suv I was looking for a new suv over the summer, and stopped in to look and possible test drive a new CX-5. I had driven everything else that was out ther I was looking for a new suv over the summer, and stopped in to look and possible test drive a new CX-5. I had driven everything else that was out there. The salesman who helped me was wonderful, he went over everything and we went for a test drive. I went back a couple of more times trying to decide which suv I liked, he was always patient and welcoming and answered any questions. He probably thought I was crazy coming in so many times. I finally decided to get the Mazda, but I waited until just recently, there were a few too many follow ups from the dealership, but not my salesman, but we just asked them to back off and we would be in touch when we were ready. The sales process went very smoothly and everyone made us feel welcome. More

Easy, Helpful and Trusted My car broke down and in need of a new vehicle ASAP. We went to Heritage Mazda of Bel Air and was helped by Phil. Phil helped me pick the car I need, My car broke down and in need of a new vehicle ASAP. We went to Heritage Mazda of Bel Air and was helped by Phil. Phil helped me pick the car I need, want and can afford at the same time. It took me a while to pick a car but he was patient throughout the process. Ryan was really helpful with the finance part of the business. He was able to work us a deal with the little room that we could work with. As a first time buyer, I highly recommend Heritage Mazda of Bel Air. They will take care of you. More

Easy transaction I have purchased many brand new cars but this place was wonderful. I wasnt able to get there during the day & they took their time & emailed me throug I have purchased many brand new cars but this place was wonderful. I wasnt able to get there during the day & they took their time & emailed me throughout the day instead of coming to the dealership & working it out. I loved that. When I got there the guy that helped me Andre wasnt there but a very nice lady Amy was there to help me. When my son & I came in Amy & everyone else that was there was so nice & greeted my son & I. Amy had all the paperwork & everything Andre & I talked about & ready to go. I gave her some information & she went to the sister lot to get my brand vehicle because it wasnt on their lot. Filled out all the paperwork & once all the paperwork was done the car was there ready to go. They even took my tags off my old vehicle &put them on my new one. Also the finance manager Ryan was also great & understanding about everything. They arent pushy like most dealerships. Even Sean the other manager there was great very understanding & willing to help where ever is needed. I definitely recommend this place & will remember them in the future. More

Great service and very help Very helpful and friendly. I had originally knew what type of car I wanted and they were able to provide quick answers and then help negotiate a good Very helpful and friendly. I had originally knew what type of car I wanted and they were able to provide quick answers and then help negotiate a good deal on a new Mazda 3. More

New Vehicle Purchase The entire staff of the Mazda department was a pleasure to work with especially on the night that I went in. They were fair and able to provide reques The entire staff of the Mazda department was a pleasure to work with especially on the night that I went in. They were fair and able to provide requested information when asked and went above and beyond to make my experience worthwhile. More

Great Experiencd Overall business with this dealership was fantastic. Paul was a complete gentleman and did everything to make things easier for me, even offering to d Overall business with this dealership was fantastic. Paul was a complete gentleman and did everything to make things easier for me, even offering to drive my new car down to my house (an hour away) so I didn’t have to come back up to get it. Everyone was very friendly and straight forward, which I appreciated so much. More

New car purchase Very nice dealership. Low key, no pressure and everyone very knowledgeable of vehicles. Overall pleasant expeience. New facility enjoyable to be in Very nice dealership. Low key, no pressure and everyone very knowledgeable of vehicles. Overall pleasant expeience. New facility enjoyable to be in. Look forward to visiting again. More

The absolute best buying experience EVER! Had a wonderful experience with Wil Wells @ Heritage Mazda. Wil redefined "customer service!" Incredibly patient and diligent throughout my entire ex Had a wonderful experience with Wil Wells @ Heritage Mazda. Wil redefined "customer service!" Incredibly patient and diligent throughout my entire experience. Looking forward to a long relationship with this dealership! More

More Than Just Salespersons From being incredibly responsive and patient to even getting to know us like family in just a few short days, the excellence of the sales team at Heri From being incredibly responsive and patient to even getting to know us like family in just a few short days, the excellence of the sales team at Heritage Mazda in Bel Air is something all dealerships should strive for. Our salesperson, Wil Wells, particularly showed great effort in sourcing the cars we wanted to try, and making the entire experience less stressful and more enjoyable than we thought it could be. We rolled off of the lot with a great deal on a 2012 Mazda Speed 3, and couldn't be happier with the experience. If you're in the market for a new or used Mazda, we highly recommend giving this place a shot, if not for the selection, then the people and the warm welcoming environment. More

The best buying experience I went in to find what I thought I could afford (a used vehicle) and wasnt sure on my credit. I explained this to Ken Arment and he said not a problem I went in to find what I thought I could afford (a used vehicle) and wasnt sure on my credit. I explained this to Ken Arment and he said not a problem and brought Ryan the Fiancee guy ran my credit I looked around at a few cars till Ryan was done with that. He came back and I was looking at a new Mazda 3 Sport he Ken and myself talked and I said that I want that. I was in and out of the dealership in 4 hours with my brand new 2018 Mazda 3 Sport. These 2 gentlemen and Devon are definitely the 3 men to see if your looking for a car. They make you feel as though your talking to a family member. More