Heritage Honda Westminster

Ken was awesome! He worked with us to find the perfect vehicle! 10 out of 10! He worked with us to find the perfect vehicle! 10 out of 10! More

Ken has been so lovely to work with. he helped us get into the van of our dreams! he helped us get into the van of our dreams! More

Great working with Ken to make this happen this great day, Friday, feb 7 2025, day, Friday, feb 7 2025, More

I have purchased 3 cars from this dealership and have had a great experience every time. Ken Mercer was my salesman and he was a pleasure to work with. a great experience every time. Ken Mercer was my salesman and he was a pleasure to work with. More

We’ve purchased 3 cars now from Heritage Honda Westminster, every time the process was smooth and the staff great to work with. Westminster, every time the process was smooth and the staff great to work with. More

My experience with this dealership was terrible. I had my brakes and rotors replaced in November 2024. I noticed a noise when I would brake, but it wasn’t consistent. I had to return to the service I had my brakes and rotors replaced in November 2024. I noticed a noise when I would brake, but it wasn’t consistent. I had to return to the service department 4 times before the proper diagnosis was given which was resurfacing of the rotors. I had to follow up multiple times to get updates. With all the time and money I’ve spent, I won’t be returning to this dealership. More

My wife and I worked with Sales Associate, Eyo. He let us test drive a new Honda Pilot, which is a great vehicle for the price. He was very knowledgeable about the vehicle, and able to clearly expl He let us test drive a new Honda Pilot, which is a great vehicle for the price. He was very knowledgeable about the vehicle, and able to clearly explain the differences between the various trims. We ended up this week putting a deposit on a Lexus TX 500h that is supposed to come in next month instead, but if we had not decided to spend the extra over $20K for the Lexus, we definitely would have bought the Black Edition Pilot from Eyo. If anyone else is looking to purchase a Honda, I definitely recommend visiting Heritage Honda in Westminster, and working with Eyo. More

Pleasant experience from everyone involved. Caleb was amazing and provided a detailed walkthrough of the car we were buying. Super impressed by his character and I recommend him to most if not Caleb was amazing and provided a detailed walkthrough of the car we were buying. Super impressed by his character and I recommend him to most if not everyone now. More

From the salesperson to the financial side of this dealership, you won’t find a better and knowledgeable group of people. I believe this is my fifth vehicle I’ve purchased from Heritage Honda of Westm dealership, you won’t find a better and knowledgeable group of people. I believe this is my fifth vehicle I’ve purchased from Heritage Honda of Westminster and am just as happy as the first time! I highly recommend. More

I want to start out by saying the SALES MANAGER & SALES ASSOCIATE I worked with were absolutely fantastic and my poor rating in no way on their part. My rating has everything to do with the FINANCE MANAGER ASSOCIATE I worked with were absolutely fantastic and my poor rating in no way on their part. My rating has everything to do with the FINANCE MANAGER being completely rude and not taking accountability for a mistake on the dealerships end. I purchased my Accord on 12/6/2024 and used my previous car as a trade in. My salesman, Austin, was new and very nice. When asked if I wanted to transfer my tags from my trade I said "YES". Let me also state this is only my second time purchasing a vehicle from a dealer so the ins and outs are not second nature to me. After I finished purchasing the vehicle a temp tag was placed and a temp registration. The dealership kept my trade in vehicle tags and registration card... Then I received an email on 12/17/2024 from Wyatt saying I needed to come to the dealership for my tags. When I came to the dealership Austin removed the temp tag, placed the "transferred tags" on my Accord, and took the temp tag. The next week my family and I drove to South Carolina for Christmas for a week... Then I received a call from Jeff on 12/3/2025 with a voicemail stating my tags were in and I could come pick them up at the dealership... If my tags were transferred and I have them on my Accord why would I be getting a call to come get tags?? I then pulled my sales contract and noticed I was charged for tags and not told by any of the three employees working with me that day and I have been driving on dead tags ACROSS STATE LINES with my 6 year old for almost a month! I call to speak to someone about this and get the finance manager, whose name I cannot recall because he was so rude and gave the impression I was making this up that I was so taken back and upset. He did not offer an ounce of an apology nor did he offer to investigate how this happened. He also expected me to drive to the dealership on the dead tags to pick up the new ones. I had the best buying experience at this dealership and told everyone how wonderful it was. However, a 1 minute phone call with the finance manager soured the whole thing and now I regret that I brought my service here. I was at this dealership from 5-11:30pm. I understand mistakes happen but how does this happen?? If a negative start review was possible if would be given in my opinion and negative 100 points for customer care. DO BETTER!! More