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Heritage Honda Westminster

Westminster, MD

4.8
1,922 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Westminster is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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580 Baltimore Blvd

Westminster, MD

21157

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Showing 1,922 reviews

June 04, 2024

We had the BEST experience with Emma! Not only was she loads of fun but when it came down to business, we were able to get to a great price and rate. She knows her stuff! I look forward t More

by dburslie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Smith, Emma Paolino
Jun 07, 2024 -

Heritage Honda Westminster responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 04, 2024

Terrible experience. I brought my ridgeline in for service, And it was all screwed up. I talked to lee the service manger, and told him my truck came in here not leakin More

by Newguy101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lee Ferguson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Heritage Honda Westminster responded

Thank you for taking the time to review Heritage Honda Westminster. We take great pride in providing exceptional service to all our customers and sincerely apologize if you were not given such. Our Service Director, Jim Groth, would like to better understand your experience and address your concerns as soon as possible, but has been unsuccessful in locating your contact information in our database. At your earliest convenience, please contact Jim directly at jgroth@mileone.com or 410.840.5303 to allow us the opportunity to rectify any missteps that may have happened. Again, thank you for your time and we hope to speak with you soon.

June 03, 2024

Emma was very knowledgeable and helpful! She did a great job explaining various aspects of my new CRV, and assisted in getting me a good price More

by Greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyle Carmichael
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma Paolino
Jun 05, 2024 -

Heritage Honda Westminster responded

Hi Greg, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 03, 2024

Chloe was very personable and knowledgeable. She was friendly and worked with us. Chloe was a pleasure to work with. More

by jensiwak916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyle Carmichael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Ford
Jun 05, 2024 -

Heritage Honda Westminster responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 31, 2024

Great place! Chloe sets the standard for quality. She was extremely helpful and genuine. I’m glad she was the person that I got in touch with. More

by Alexmarcotte
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chloe Ford
Jun 01, 2024 -

Heritage Honda Westminster responded

Hello Alexmarcotte, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Westminster. We hope you continue to choose us for all your automotive needs! Take care!

May 30, 2024

Emma was very nice and patient. She responded to our requests and got answers when she wasn’t sure herself. She wasn’t pushy and was very polite, thorough and attentive. As with man More

by joanbatema
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyle Carmichael
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg Smith, Emma Paolino
May 31, 2024 -

Heritage Honda Westminster responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if you have any additional questions about services you received and thank you for choosing Heritage Honda Westminster!

May 29, 2024

Chloe is very thorough and goes into great detail about what any car can offer. She takes the time to get to know what exactly you’re looking for. More

by Kyla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Ford
May 30, 2024 -

Heritage Honda Westminster responded

Hi Kyla, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 27, 2024

Heritage Honda of Westminster was easy to work with and gave us the best deal. More

by Linda.ugast
Recommend Dealer
Yes
Employees Worked With
Chloe Ford
May 29, 2024 -

Heritage Honda Westminster responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

May 27, 2024

Very deceptive. BAIT AND SWICH! They tell you that they have a car in stock, they set up an appointment, they confirm the appointment several times, but when you ge More

by Henry
Recommend Dealer
No
Employees Worked With
Chloe Ford
Jun 21, 2024 -

Heritage Honda Westminster responded

Hi Henry. Thank you for taking the time to review Heritage Honda Westminster. All of our customers’ input and feedback is very important to us, as we strive to meet then exceed your expectations. We apologize for your less than positive experience at our dealership, as this is never our intention. Our Store Manager, Robert Lee, would like to discuss your experience in more detail and address your concerns as soon as possible. At your earliest convenience, please contact Robert directly at rlee@mileone.com or 410.840.5322 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to hear from you soon.

May 25, 2024

It is very pleasure to purchase car from you your support to customer is really appreciated and we also see you firt for any such opportunity More

by Sanskruti
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyle Carmichael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Ford
May 26, 2024 -

Heritage Honda Westminster responded

Hi Sanskruti, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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