Heritage GMC Buick - Service Center

Customer service has gotten horrible. There service department broke my brand new truck and had to take it some where else to be fixed and cost me 100’s of dollars in repairs. Because the There service department broke my brand new truck and had to take it some where else to be fixed and cost me 100’s of dollars in repairs. Because they didn’t know what they were doing. And used a machine that wasn’t supposed to be used to fix my tires. The oil change was improperly not done correctly the oil filter was not tightened and leaked out in garage floor. Just went to another Dealership haven’t had a problem since. Hate say this about them but have been doing business with them over 15 years. More

I had a 2 o’clock appointment and Marcus got me right in and I only spent around 35 min waiting. I’ve tried another Buick dealership one time but Heritage is where I’ll continue to bring my car for future s and I only spent around 35 min waiting. I’ve tried another Buick dealership one time but Heritage is where I’ll continue to bring my car for future service. More

Always pleased and happy to get my services at this dealership.Great experience and the service manager makes the service department !! dealership.Great experience and the service manager makes the service department !! More

Service on my 2023 Gmc truck was completed quick and in a timely manner. I was very pleased timely manner. I was very pleased More

Nathan in service has been the best contact. Management at dealership remains in back ground and does not engage. Management at dealership remains in back ground and does not engage. More

I appreciate Nathan’s communication and finding me a loaner. Repair time was less than quoted once parts arrived. loaner. Repair time was less than quoted once parts arrived. More

Great Service! !! Definitely will return for a 2025 GMC pickup truck next year. First class operation. !! Definitely will return for a 2025 GMC pickup truck next year. First class operation. More

Great service. Nice service manager. Vehicle was in and out very quickly. Love Heritage GMC! Nice service manager. Vehicle was in and out very quickly. Love Heritage GMC! More

Great service, appointment was on time and service writer explained everything that was performed. The entire staff at Heritage were inviting and friendly. Couldn’t be happier with my purchase and service ex explained everything that was performed. The entire staff at Heritage were inviting and friendly. Couldn’t be happier with my purchase and service experiences. More

The service department was clean and comfortable. Everyone was pleasant and professional. The service was preformed in a timely manner. Everyone was pleasant and professional. The service was preformed in a timely manner. More