Heritage GMC Buick
Rockwall, TX
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Outstanding Buying experience!! We just purchased our new GMC 1500 truck at Hertiage GMC Rockwall. I was very impressed with our sales person Shawn who was very down to earth and pr We just purchased our new GMC 1500 truck at Hertiage GMC Rockwall. I was very impressed with our sales person Shawn who was very down to earth and professional with our buying experience. Shawn new exactly what I wanted and made it happen asap. We are proud owners and would highly recommend this dealership and Shawn for a great buying experience. Thank you so much. More
The only place I will ever purchase a car in the future Heritage GMC was amazing, especially Shawn from internet sales and from his team, Katie. They helped make my experience stress free. With my job I hav Heritage GMC was amazing, especially Shawn from internet sales and from his team, Katie. They helped make my experience stress free. With my job I have very little free time. They understood all of my wants/needs and went ABOVE and BEYOND what I needed. They even provided me with options I wasn't aware were available. When I arrived on-site there was no haggling or back and forth...Nancy had everything written inline with what we had agreed to. I was so impressed!!! I would never go to another dealership. More
They way Car buying should be. I visited two other Ford dealerships before Heritage GMC. I was tried and over truck shopping and the double talk I was getting. I am a diehard Ford g I visited two other Ford dealerships before Heritage GMC. I was tried and over truck shopping and the double talk I was getting. I am a diehard Ford guy and never thought about shopping any other brands. After the frustrations from the Ford dealers I decided to look at Heritage GMC. I have had two other friends buy from Heritage and love them. I met with Shawn Waara (salesman). After telling Shawn what I want he found the truck within minutes. He told me to drive the truck and take my time. As soon I got on I30 and got up to highway speed I fell in love with GMC trucks. From the three Ford Lariat trucks I test drive hands down the GMC is the best. The ride, interior sound, quality of in and outside two thumbs up. Shawn is very knowledgeable and talks straight to you about his vehicles. No double talk and rudeness like others. We negotiated and both of us walked away happy and not beat down. Brad was the Finance guy and again a professional in all aspects. Mechanically if this GMC last I will probably never own another Ford. Heritage GMC is where you need come to with the professionals I dealt with (Shawn Waara and Brad Tittle) to purchase your next vehicle. I will promise you will not be disappointed. GMC slogan "Professional Grade" I am a believer. Two thumbs up and stress is gone! Heritage might want to do a commercial for them. LOL, And I would. Thank you Heritage GMC, Shawn and Brad. More
Great experience Shawn is an awesome guy. Very helpful and fair. I would recommend everyone go to GMC rockwall and see Shawn! My entire family has bought cars from th Shawn is an awesome guy. Very helpful and fair. I would recommend everyone go to GMC rockwall and see Shawn! My entire family has bought cars from this dealership and I wouldn't purchase a vehicle from any other place. More
Horrible Service Department Horrible customer service! Took 3 hours to complete oil change and tire rotation. Was eventually told, after asking several times, that the technici Horrible customer service! Took 3 hours to complete oil change and tire rotation. Was eventually told, after asking several times, that the technician working on my vehicle was pulled off to repair a tire for another customer. Service Manager eventually spoke to me only to tell me my service ticket was lost in an attempt to upgrade dispatch system. After purchasing two new vehicles at this dealership, I would expect better customer service. I will not return to this dealership! More
From Service to Sales I have been in a number of times for Service and New or Used Vehicles, every time professional service and Salesman (Mario) Just got our 3rd New Vehi I have been in a number of times for Service and New or Used Vehicles, every time professional service and Salesman (Mario) Just got our 3rd New Vehicle always helpful no matter what I am there for. We will be back. More
awesome! Excellent experience purchasing my new Sierra from my salesman Quentin all the way to the Finance folks. I buy a new vehicle every 2-3 years and this Excellent experience purchasing my new Sierra from my salesman Quentin all the way to the Finance folks. I buy a new vehicle every 2-3 years and this was my first buy with Heritage but definitely not my last! More
Great service Everyone we dealt with was very attentive and made us feel at ease. The whole process was pretty fast and professional, and salesman had good knowledg Everyone we dealt with was very attentive and made us feel at ease. The whole process was pretty fast and professional, and salesman had good knowledge of the model we were buying. More
Terrific experience As most would agree, the car buying experience can be a long and painful process. In my recent experience at Heritage GMC, this was NOT the case. As most would agree, the car buying experience can be a long and painful process. In my recent experience at Heritage GMC, this was NOT the case. The process was painless and they bent over backwards to make it enjoyable. No long waits! I'm very happy with my decision and will absolutely return. More
Amazing Experience From the moment I stepped onto the showroom I felt comfortable. Your everyday dealership sales staff employee high pressure sales tactics to sale vehi From the moment I stepped onto the showroom I felt comfortable. Your everyday dealership sales staff employee high pressure sales tactics to sale vehicles and fast talking finance managers make you feel insignificant. Aaron made my vehicle purchase unique, my wife and I weren't just two people that strolled in. He has followed up with me numerous times to make sure I am still satisfied with my purchase. Heritage GMC and Aaron have made a strong impression, I believe I have found my preferred dealership for many years. More



