Heritage GMC Buick
Rockwall, TX
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Purchased my vehicle without even test driving it. From the sales person, Brad to the finance officer our experience was excellent. From the sales person, Brad to the finance officer our experience was excellent. More
I purchased a certified pre-owned from them with no hassle. They respected my time by not wasting it. Overall, this is a great and honest dealer. I would recommend them to my friends and family. hassle. They respected my time by not wasting it. Overall, this is a great and honest dealer. I would recommend them to my friends and family. More
They did an awesome job with my oil change and the timing was very quick. was very quick. More
Shawn helped us secure our 1st GMC vehicle back in 2022, after a nationwide shortage prevented our custom build from happening. And Heritage GMC was the ONLY dealership not tacking on the $10,000 dealership after a nationwide shortage prevented our custom build from happening. And Heritage GMC was the ONLY dealership not tacking on the $10,000 dealership upgrade back then, which we obviously appreciated. So when we were in need of another new vehicle our first and only though was to go back and see Shawn at Heritage to help us figure out what would work best for us. More
I flew in from out of state after completing an over the phone deal. The entire process was simple and easy. Incredible honesty and customer service from the start of the process. Highly recommend for anyon phone deal. The entire process was simple and easy. Incredible honesty and customer service from the start of the process. Highly recommend for anyone looking for a new vehicle. More
This has NOT been a good experience. I contracted with this dealership and part of that contract was an in-vehicle safe. That was in June, 2024. As of this date, 12/18/2024, I still don' I contracted with this dealership and part of that contract was an in-vehicle safe. That was in June, 2024. As of this date, 12/18/2024, I still don't have that safe and no one there actually cares! This was my 2nd new vehicle purchase in 2 years. At this point, it appears it will be my last! So how about it Mr. Bobo. Are you a man of your word or not? More
It was a good experience buying the car. Brad great to work with and made the experience pleasant. Brad great to work with and made the experience pleasant. More
The service is excellent and fast. Sam did a good job in explaining the service provided to the car. Will recommend to others. Sam did a good job in explaining the service provided to the car. Will recommend to others. More
Just like most dealers they have add on sticker for over priced add ons. It took 2 days to buy the truck after waiting 3 hours to find out they could sell the truck because a recall had to be done. The cam priced add ons. It took 2 days to buy the truck after waiting 3 hours to find out they could sell the truck because a recall had to be done. The came in the next day and wait an hour for our appointment to sign the papers. The price was ok but a lot of little things made it cumbersome. More
After I got home, I realized that that there was grease on the seat and resulting in getting grease on the back of a new jacket I was wearing. I have never understood why dealerships don’t cover seats whi on the seat and resulting in getting grease on the back of a new jacket I was wearing. I have never understood why dealerships don’t cover seats while the vehicle is in their possession to prevent these type of incidents. More