Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage GMC Buick
Rockwall, TX
653 Reviews
Heritage GMC Buick is a Dallas area dealer located in Rockwall, Texas.
We buy and sell quality used cars, trucks and SUVs and we sell new GMC and Buick cars, trucks and SUVs and GM parts and accessories. We service and repair all Buick, GMC, Pontiac and most GM models.
We're just 10 miles east of Dallas!! Visit us today and take a look at our huge selection of GMC, Buick and Pontiac vehicles at your Terrell GMC Buick car dealership in Rockwall, TX. Our friendly and super knowledgable staff will assist you with a stress free vehicle buying experience.
At Heritage GMC Buick, we do things differently. We're locally owned and as members of your community, we feel deeply that upholding our hometown values serves all of us better.
We "promise" to treat you the way we want to be treated when we make a major purchase. We want you to "feel like a CUSTOMER" and actually "ENJOY the experience" when you do business with Heritage GMC Buick. You can expect prompt, friendly, courteous and competent service that keeps our customers consistently coming back and referring their family and friends to us for both Sales and Service.
We look forward to working with you and your family!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 653 reviews
November 04, 2024
Last time shopping in this location. Service center is aways backed up and you need to drop off your vehicle 5 days before they can check it out, even with an appointment. Also I would r Service center is aways backed up and you need to drop off your vehicle 5 days before they can check it out, even with an appointment. Also I would recommend veterans to go elsewhere. More
by Miguel
Verified CustomerEmployees Worked With
Terry Ambrose
November 02, 2024
Knowledgeable and patient. Very professional. Willing to take time to help you in every way. Very professional. Willing to take time to help you in every way. More
by witchdoctorkody
Employees Worked With
November 02, 2024
I truly enjoyed my buying experience at Heritage GMC. Marco and his team made sure I was satisfied at every turn. I highly recommend Heritage GMC. Marco and his team made sure I was satisfied at every turn. I highly recommend Heritage GMC. More
by marksphillips
Employees Worked With
November 02, 2024
Went out of their way to find me the truck I wanted. Katie Online salesperson was great. Shawn the salesman who showed me what’s I needed to know and the finance guy was great no upsell pressure let me Katie Online salesperson was great. Shawn the salesman who showed me what’s I needed to know and the finance guy was great no upsell pressure let me know my options and let me decide. More
by Mspearr
November 02, 2024
Great dealership easy to work with Katy made my experience seem less. I bought from out of town and it was not an issue, they even set up the transportation. experience seem less. I bought from out of town and it was not an issue, they even set up the transportation. More
by Barry Birdwell
November 02, 2024
Took in for the AC making squeaking sound, they had vehicle for 6 days and could not replicate or diagnose the sound. In last couple days since getting vehicle back it has made the sound every time wit vehicle for 6 days and could not replicate or diagnose the sound. In last couple days since getting vehicle back it has made the sound every time within 5mins of starting car and won’t stop, can’t afford to take back in and get another rental for another week. More
by ian.shelley1987
Employees Worked With
Nathan service
November 02, 2024
There was an over charge (being charged twice for the same part of the repair) They corrected it once I called back, but didn’t feel the team there was being honest. they also said there would be $150 f same part of the repair) They corrected it once I called back, but didn’t feel the team there was being honest. they also said there would be $150 fee for taking a look at it and it would be applied to my repair cost, but it never showed up on my invoice. More
by FRANCISCOGGINS
Employees Worked With
November 01, 2024
Very professional and listen to what I needed! Nice selection of cars and colors. I will recommend it! Nice selection of cars and colors. I will recommend it! More
by ecappelli1
October 30, 2024
Steve was honest, likable, and professional the first time I purchased a Heritage vehicle three years ago. He made my recent Sierra purchase a very easy and fair to everyone. time I purchased a Heritage vehicle three years ago. He made my recent Sierra purchase a very easy and fair to everyone. More
by TOMGREGORY1955
Employees Worked With
October 29, 2024
Great service; friendly customer service and answered and address all questions. I would recommend this dealership. address all questions. I would recommend this dealership. More
by EVONDELL
