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Heritage GMC Buick
Rockwall, TX
650 Reviews
Heritage GMC Buick is a Dallas area dealer located in Rockwall, Texas.
We buy and sell quality used cars, trucks and SUVs and we sell new GMC and Buick cars, trucks and SUVs and GM parts and accessories. We service and repair all Buick, GMC, Pontiac and most GM models.
We're just 10 miles east of Dallas!! Visit us today and take a look at our huge selection of GMC, Buick and Pontiac vehicles at your Terrell GMC Buick car dealership in Rockwall, TX. Our friendly and super knowledgable staff will assist you with a stress free vehicle buying experience.
At Heritage GMC Buick, we do things differently. We're locally owned and as members of your community, we feel deeply that upholding our hometown values serves all of us better.
We "promise" to treat you the way we want to be treated when we make a major purchase. We want you to "feel like a CUSTOMER" and actually "ENJOY the experience" when you do business with Heritage GMC Buick. You can expect prompt, friendly, courteous and competent service that keeps our customers consistently coming back and referring their family and friends to us for both Sales and Service.
We look forward to working with you and your family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 650 reviews
December 28, 2024
I’ve been dealing with Heritage for over 12 years. Their service department is the best. Sam is great to work with, and I wouldn’t trust any other dealer. Their service department is the best. Sam is great to work with, and I wouldn’t trust any other dealer. More
by dcarmichael451
Employees Worked With
December 27, 2024
Kyle and the team were great! They were understanding, quick, and professional. It was a great experience. They were understanding, quick, and professional. It was a great experience. More
by TO
Verified CustomerEmployees Worked With
December 26, 2024
The cost for parts and labor to replace a fuel filter was rediculus and was not communicated prior to the work being done. rediculus and was not communicated prior to the work being done. More
by jcallahan4135
Employees Worked With
December 25, 2024
Shawn was a complete pro. Enjoyed working with him immensely. Great guy who takes care of his clients Enjoyed working with him immensely. Great guy who takes care of his clients More
by cmadsen
Employees Worked With
December 24, 2024
Purchased my vehicle without even test driving it. From the sales person, Brad to the finance officer our experience was excellent. From the sales person, Brad to the finance officer our experience was excellent. More
by CJARCE
Employees Worked With
December 24, 2024
I purchased a certified pre-owned from them with no hassle. They respected my time by not wasting it. Overall, this is a great and honest dealer. I would recommend them to my friends and family. hassle. They respected my time by not wasting it. Overall, this is a great and honest dealer. I would recommend them to my friends and family. More
by mrpayn3
Employees Worked With
December 23, 2024
They did an awesome job with my oil change and the timing was very quick. was very quick. More
by brendaliz421183
Employees Worked With
December 23, 2024
Shawn helped us secure our 1st GMC vehicle back in 2022, after a nationwide shortage prevented our custom build from happening. And Heritage GMC was the ONLY dealership not tacking on the $10,000 dealership after a nationwide shortage prevented our custom build from happening. And Heritage GMC was the ONLY dealership not tacking on the $10,000 dealership upgrade back then, which we obviously appreciated. So when we were in need of another new vehicle our first and only though was to go back and see Shawn at Heritage to help us figure out what would work best for us. More
by KatieKirk007
Employees Worked With
December 21, 2024
I flew in from out of state after completing an over the phone deal. The entire process was simple and easy. Incredible honesty and customer service from the start of the process. Highly recommend for anyon phone deal. The entire process was simple and easy. Incredible honesty and customer service from the start of the process. Highly recommend for anyone looking for a new vehicle. More
by JR
December 20, 2024
This has NOT been a good experience. I contracted with this dealership and part of that contract was an in-vehicle safe. That was in June, 2024. As of this date, 12/18/2024, I still don' I contracted with this dealership and part of that contract was an in-vehicle safe. That was in June, 2024. As of this date, 12/18/2024, I still don't have that safe and no one there actually cares! This was my 2nd new vehicle purchase in 2 years. At this point, it appears it will be my last! So how about it Mr. Bobo. Are you a man of your word or not? More
by don
