
Herb Gordon Nissan
Silver Spring, MD

1,061 Reviews of Herb Gordon Nissan
THANK YOU, Mr. Harvey and Mr. Mark Sonn! Herb Gordon Nissan is the BEST DEALERSHIP for many reasons. THEY LISTEN TO YOU, VERY FRIENDLY, CARING, and last but NOT LEAST VERY, VERY HONEST!! Those are thing Nissan is the BEST DEALERSHIP for many reasons. THEY LISTEN TO YOU, VERY FRIENDLY, CARING, and last but NOT LEAST VERY, VERY HONEST!! Those are things that are important to me. I just purchased my second car from Herb Gordon and it's always a Joy. Mr. Harvey works with you and he cares about trying to find the best deal for you and then when it comes to closing the deal and signing all those papers (SMILE) Mark Sonn makes it happen. Thanks again and I Highly Recommend HERB GORDON NISSAN when making your next car purchase. More
Shopping car had been so simple & easy working with Bruce Kim. We have looked around with various dealers & websites and found the Internet Special from herb gordon provided us the best true cost to ow Bruce Kim. We have looked around with various dealers & websites and found the Internet Special from herb gordon provided us the best true cost to own a car. Bruce, has provided all details on paperwork and also got the car of our choice in very short timeframe even though it wasn't available in their inventory during our Test drive. Thanks for all the assitance. ~ Ravi & Sravz More
Hassan was patient, friendly and courteous. I was able to test drive every car on my list. He explained everything about the car as well as newer models. Larry was also friendly, courteous and patient and an test drive every car on my list. He explained everything about the car as well as newer models. Larry was also friendly, courteous and patient and answered every question. Wonderful atmosphere! More
I PURCHASE A NEW NISSAN MAXIMA FROM HERB GORDON NISSAN A FEW WEEKS AGO. I WAS EXTREMELY SATISFIED. THE SERVICES I RECIEVE FROM HERB GORDON STAFF WAS GREATLY APPRECIATE THEY WENT ABOVE AND BEYOND TO MAKE SUR FEW WEEKS AGO. I WAS EXTREMELY SATISFIED. THE SERVICES I RECIEVE FROM HERB GORDON STAFF WAS GREATLY APPRECIATE THEY WENT ABOVE AND BEYOND TO MAKE SURE I WAS SATIFIED. I ESPECIALLY APPRECIATE SALES CONSULTANT MR RENWICK C. HARVEY FOR HIS EXPERIENCE AND KNOWLEDGE OF THE VEHICLE HE MADE IT EASIER FOR ME TO MAKE MY DECISION. MR RENWICK C. HARVEY I CAN'T THANK YOU ENOUGH FOR THE CUSTOMER SERVICE AND GUIDANCE THROUGHOUT THIS PROCESS, MR. HARVEY YOUR HEART AND REPUTATION IS WHY CUSTOMER CONTINUALLY TO RETURN TO HERB GORDON NISSAN. I LOVE MY CAR THE BEST PURSCHASE I HAVE EVERY MAKE, AGAIN THANK YOU SO MUCH I GREATLY APPRECIATED YOU GENEROSITY. Sincerly, Mrs B. Hammond More
From the time I arrived my total experience was remarkable. I had an oil change and tire rotation and it was completed in a half hour. The waiting room had free drinks and fresh baked cookies. remarkable. I had an oil change and tire rotation and it was completed in a half hour. The waiting room had free drinks and fresh baked cookies. More
Great customer service. Have bought my cars from this dealer due to great cusotmer service. I will work with George for next car, trust him. dealer due to great cusotmer service. I will work with George for next car, trust him. More
I had a fantastic experience with Herb Gordon and Bruce! I had just been dealing with Hamilton Nissan in Hagerstown last week, trying to purchase a 2011 Altima Hybrid. They had rushed me, lied to me, manip I had just been dealing with Hamilton Nissan in Hagerstown last week, trying to purchase a 2011 Altima Hybrid. They had rushed me, lied to me, manipulated me and just basically tried to screw me. When they first started acting shady I called Bruce and explained the situation. He actually told me that Hamilton had gotten me a really good deal and I should take it. He didnt try to pressure me to come to Herb Gordon at all. He was very straightforward and honest with me. Once I realized the "good deal" at Hamilton was a lie, Bruce got me the same offer with the same bank Hamilton had been working with--only the APR Bruce quoted me was 1% less. We realized Hamilton had lied to me about the APR. I met with Bruce Saturday, and he got me in and out in less than 3 hours. I got a fair deal, was never pressured or rushed, and was treated with respect. His customer service skills were exceptional. When I had trouble with the chairs in his office, he not only found me a more accomodating chair for his office, but arranged for me to have one in the Finance Manager's office without me even having to ask. I got a very fair deal and was not pressured much by the Finance Manager to purchase add ons that I did not want. I would have liked a lower payment, but they honorfed the price Hamilton had quoted me and, honestly, I'd prefer to pay a little more and have a worry free experience than to go through the xxxx Hamilton put me through. Bruce eased my stress and my worries and made my satisfaction his #1 priority. Herb Gordon has a true professional in Mr. Kim--I hope they realize it! Thank you all so much--I have found my dealership for life at Herb Gordon Nissan!!!! More
Jordan is the man! Great consultant for my purchase. The entire staff was professional and courteous. I highly recommend Herb Gordon Nissan for anyone looking for great cars at a great price with the best s entire staff was professional and courteous. I highly recommend Herb Gordon Nissan for anyone looking for great cars at a great price with the best service! Thank you Jordan! More
I was pleased with the overall purchase since my previous Altima was purchased here. However, I was blindsided by the rebates that affected the internet price displayed. I could only the get $1000 rebate I u Altima was purchased here. However, I was blindsided by the rebates that affected the internet price displayed. I could only the get $1000 rebate I used Nissan's financing. More
I walked in on 05/29/2011 to purchase a 2011 Altima. Hassan has provided the service that i was looking for in a dealership. Hassan took the extra step to make sure that i was happy with car. And not on Hassan has provided the service that i was looking for in a dealership. Hassan took the extra step to make sure that i was happy with car. And not only that, there was a small ding in the car from the delivery truck that Hassan made sure that was fixed the next day. great service and product. will return back to this dealership and will recommend it to any friend and family member. Thanks Hassan!! Ahmed El Baltimy More