Herb Gordon Nissan

I shopped around various dealerships in the MD/VA area to lease a 2012 Nissan Maxima with Limited Package. Kevin Yi provided all the details via email that I requested, and agreed to a phenomenal price which lease a 2012 Nissan Maxima with Limited Package. Kevin Yi provided all the details via email that I requested, and agreed to a phenomenal price which was a few thousand cheaper than the other dealerships. He ensured that the car was washed and with a full tank of gas before we got to the dealership. Upon our arrival, Kevin introduced us to Ron Hong who would help oversee the entire purchase process. Ron was very friendly and personable, and took the time to go over the car in great detail. He was patient as I thoroughly inspected the vehicle. He updated us constantly as the manager appraised my trade in, finance ran my credit app and verified the numbers that Kevin provided were on point. The entire process took less than 2 hours and it was definitely a satisfying experience. More

Went to the dealership to get my uncarriage cover replaced told me needs to be replace i was going to do it for myself but Tom was so helpful i couldnt say no approved the work for my car and appreci replaced told me needs to be replace i was going to do it for myself but Tom was so helpful i couldnt say no approved the work for my car and appreciated the free car wash coupon i got with the. Multipoint inspection More

Before I decided to buy my first car ever, I already had one particular car in mind. The next step was to find a car dealer, which was easy. Only had to browse for offers and read reviews from the website. one particular car in mind. The next step was to find a car dealer, which was easy. Only had to browse for offers and read reviews from the website. Herb Gordon had great reviews, so I decided to give it a try and I was not wrong. I was attended by Mr. Noah Black, who was very nice, pleasant and professional as well by Mr. Kevin Yi who was equally nice, straight forward and with good sense of humor. They did their best to help me out meet my finances and my car of choice. I was very satisfied with their services as well as the other staff who were there on the day I pick the car. Everything was prepared and ready for me, from the car to the final paper works, which did not take long to complete. I will gladly recommend Herb Gordon to my friends and colleagues. You're the BEST! More

I was so impressed with this dealership!! The sales manager, Bruce Kim, was absolutely great to work with. I started my new car search in early January and originally inquired regarding a Murano. I thi manager, Bruce Kim, was absolutely great to work with. I started my new car search in early January and originally inquired regarding a Murano. I think I changed my mind at least 5 times b/t new and used, model, color etc., however Bruce was extremely helpful in answering all my questions in great detail. Once I finally came to the dealership I did a total 180 and went with an Altima, but he was able to give me the best information and made the entire purchasing process extremely easy. The day I came to pick up the car, I came in with a whole new set of last minute questions (mainly related to financing) but he was still patient and took the time to walk through everything until I was comfortable with the purchase. Car dealerships usually have a bad reputation for trying to push people into buying a car, but I can say that this dealership is the one exception to that rule - especially after talking to other dealerships in the area. Herb Gordon Nissan was over an hour out of my way, but the Sales Manager so professional and helpful it was worth the trip!! More

I had a horrible experience at the Nissan Pohanka in Salisbury where I live. I contacted Herb Gordon by email to give my self a second chance (because I really wanted to purchase a Nissan Rogue...) I ha Salisbury where I live. I contacted Herb Gordon by email to give my self a second chance (because I really wanted to purchase a Nissan Rogue...) I have to say, GLAD I DID! I drove 3 hours, but it was so worth my time. Sales person was GREAT and others were very nice, friendly and so willing to make your experience a one of a kind. My husband and I would go back to this dealer again for sure. More

No one tried to sell me stuff I wasn't interested in. They just answered my questions (with real answers, not marketing hoo-hah) and helped me arrange financing. I'd been dreading the purchase process, b They just answered my questions (with real answers, not marketing hoo-hah) and helped me arrange financing. I'd been dreading the purchase process, based on past experience elsewhere, but it turned out to be quite painless. I was also pleased that all the MVA paperwork was handled so accurately and efficiently. I hardly had to do a thing, unlike the time Rosenthal Toyota lost the paperwork for my trade-in & refused to give me my tags unless I replaced it. (Calling a lawyer did the trick, actually.) More

Bruce Kim and the whole team manage to solve my car situation, Bruce acts with professionalism, and look for ways to said yes for customer Services and He is excellent and very knowledgable sales ma situation, Bruce acts with professionalism, and look for ways to said yes for customer Services and He is excellent and very knowledgable sales managers More

These people are great. I don't think you can get better service from any dealership around. I have bought or leased 4 cars from them over the past 10 years and we will keep going back. They are not just service from any dealership around. I have bought or leased 4 cars from them over the past 10 years and we will keep going back. They are not just about the deal itself rather building a relationship and we appreciate it. I would highly recommend working with these people. More

Most of us give a lot of thought in deciding which make and model car we will buy but not as much thought goes into the dealership where we will purchase the car. Recently, we had an experience that highli and model car we will buy but not as much thought goes into the dealership where we will purchase the car. Recently, we had an experience that highlighted the importance of the dealership long after the purchase is made. We fortunately selected Herb Gordon Nissan to purchase our daughter's first car and learned first-hand of their integrity and emphasis on customer satisfaction. She experienced a series of rare and unexpected events with the car, a situation which was very concerning and which could have been a nightmare. General manager Van Westerland, a true professional, stepped up and took charge of the situation until it was successfully resolved. He dealt with the situation as a human being and not as a "sales person" and thanks to him our story had a happy ending. I cannot imagine a better place to buy a Nissan. More