Herb Gordon Nissan

The Best Sales Manager: Musa Faal About two years ago I purchased a Nissan Rogue from Musa Faal. I received exceptional service. Recently, my husband took my vehicle to get it servic About two years ago I purchased a Nissan Rogue from Musa Faal. I received exceptional service. Recently, my husband took my vehicle to get it serviced but was refused a loaner vehicle. Musa went out of his way to assist my husband with acquiring a loaner. Please keep in mind that Musa wasn't trying to sell my husband another vehicle but just trying to help. When my husband told me this story I wasn't surprised. Musa is an exceptional Sales Manager. I believe he is the reason Herb Gordon, Silver Spring, Maryland is doing as well as it is. Musa was the reason I decided to purchase my vehicle. Trust me and do yourself a favor and ask to receive assistance from Musa Faal. You won't be sorry but will be blessed. If you want to experience what it feels like to be treated like royalty, insist on the services from Musa Faal. More

Great experience. Terrific people to work with. We began our purchase process with Ben Peter on the phone. He was very helpful with all of our questions and quoted us the best price we found online We began our purchase process with Ben Peter on the phone. He was very helpful with all of our questions and quoted us the best price we found online. On the day of the purchase Sergio Rivera handled the details of the sale. He was thorough, explained every step and was a pleasure to work with. We finished with Cathy Ruyter, who handled the financial aspect of the purchase. She explained each paper we signed and made sure that all of our questions were answered. Overall, a very pleasant buying experience. Each of the dealership employees we worked with patiently answered all of our questions, friendly, low-key (something we appreciate) and we would not hesitate to recommend them to friends who are looking to buy a Nissan. More

Great customer service!! Great experience working with the Herb Gordon team. This is my second time leasing with them, they provided me with awesome customer service! Professi Great experience working with the Herb Gordon team. This is my second time leasing with them, they provided me with awesome customer service! Professional and friendly staff. More

They found me the perfect car I purchased a 2015 Nissan Altima from Sven. He found me the car color I wanted, and even worked with my credit. He stayed late passed the dealership c I purchased a 2015 Nissan Altima from Sven. He found me the car color I wanted, and even worked with my credit. He stayed late passed the dealership closing and I Was so thankful. More

Straight talk and good deal I responded to one of the internet specials, and received useful email responses to my questions. I am so glad that Sven was available when I visited I responded to one of the internet specials, and received useful email responses to my questions. I am so glad that Sven was available when I visited the dealership without an appointment. He was very honest, outlining what was available and possible benefits for me to consider. More

Great Excellent experience first car buyer awesome experience price was perfect found my car exactly for me Bluetooth Xm back up camera brand new was absol Excellent experience first car buyer awesome experience price was perfect found my car exactly for me Bluetooth Xm back up camera brand new was absolutely totally professional More

Excellent service department. They are always prompt to diagnose and solve any problem or issues that I may have. It's my trusted dealership and I highly recommend. They are always prompt to diagnose and solve any problem or issues that I may have. It's my trusted dealership and I highly recommend. More

Great customer care! My boyfriend and I, had the pleasure of dealing with Akeem Claggett. He seemed more interested in our desires than in making a sale. He was compassion My boyfriend and I, had the pleasure of dealing with Akeem Claggett. He seemed more interested in our desires than in making a sale. He was compassionate and conscientious to us. We couldn’t have asked for more. Everything we asked about, we were told “I will take good care of you “, and it was true. Carey Raymond More

Outstanding service Mr. Sergio Rivera's very professional and helpful throughout my experience with him. He is very knowledgable and make me very comfortable working with Mr. Sergio Rivera's very professional and helpful throughout my experience with him. He is very knowledgable and make me very comfortable working with him. More

Rude and arrogant I took my car here to be diagnosed and essentially got a bunch of things thrown at the wall instead of getting a real diagnostic. This is by far the w I took my car here to be diagnosed and essentially got a bunch of things thrown at the wall instead of getting a real diagnostic. This is by far the worst service I’ve ever experienced. Re: Your response is nothing more than a spin job, the diagnostic that was done was not the one that I requested and when I signed off on it I was led to believe that the diagnostic being sone would be the one that I requested not the one that was requested by my insurance company. Instead of focusing on servicing my car you guys focused on helping my insurance company not pay for the repair needed. And how can you stand by your diagnosis when it has already been proven wrong by you guys? More