Herb Gordon Nissan

Excellent experience Ben, the internet manager was great to deal with and helpful in making the sale process very smooth. I alao want to thank Richard Okogun with helped Ben, the internet manager was great to deal with and helpful in making the sale process very smooth. I alao want to thank Richard Okogun with helped test the Nissan Pathfinder. We bought the Platinum model. It is really loaded with all safety and comfort features. We love it. I truly recommend this dealer and especially Ben or Ricjard to help in finder your car. More

Very helpful and patient Thanks to Sergio and Emilio for your patience in answering all my questions and fears. I felt so much at home here. Mark was highly understanding an Thanks to Sergio and Emilio for your patience in answering all my questions and fears. I felt so much at home here. Mark was highly understanding and helpful. Thanks everyone. More

Great customer service Jim Porter was extremely helpful and patient during my process of finding a new vehicle to take home. He introduced me to Cathy who was very pleasant Jim Porter was extremely helpful and patient during my process of finding a new vehicle to take home. He introduced me to Cathy who was very pleasant and honest when making financial decisions that fits my needs. There was no pressure from the sales side and that is important to me. I appreciate Aaron for helping me as well. Everyone is very nice, even the receptionist. More

I've had nothing but a pleasant and professional experience. It's a wonderful feeling to walk into a dealership and be recognized by name by the representative that helped you buy your car , finance your car and It's a wonderful feeling to walk into a dealership and be recognized by name by the representative that helped you buy your car , finance your car and service your car. The professionalism that is shown by Lynn is superb. In fact,, the professionalism by all is commendable. They are all always available to answer any question/concern that I have. From the time I drive up, Lynn greets me. She is very attentive to me and listens to why I'm bringing in my car. She provides timely reports and makes the experience painless and memorable. More

The service is very good For me this location is far but I prefer to come to this location, customer service is very good,and every body are friendly and they have more space For me this location is far but I prefer to come to this location, customer service is very good,and every body are friendly and they have more space More

Great and fast service. This was my first visit back to Herb Gordon since I purchased my 2008 Altima. When I arrived I was promptly greeted, and welcomed into the service cen This was my first visit back to Herb Gordon since I purchased my 2008 Altima. When I arrived I was promptly greeted, and welcomed into the service center. Once seated in the waiting area, Marcus came in to introduce himself. It was a pleasurable experience, and my visit too much less time that originally quoted. I needed to bring the vehicle back for additional service, but a vehicle was provided for me and the work was done to my satisfaction. I’ll definitely continue to use this dealer. More

great service... detail oriented and good listeners Really feel like they listen to you and your concerns and do a good thorough job. It felt like a new car once they were finished with it... smooth and Really feel like they listen to you and your concerns and do a good thorough job. It felt like a new car once they were finished with it... smooth and quiet. Thanks guys! More

Exceptional Staff The entire experience was enjoyable, and the service was exceptional. The staff members were extremely pleasant, knowledgeable and helpful. I would de The entire experience was enjoyable, and the service was exceptional. The staff members were extremely pleasant, knowledgeable and helpful. I would definitely recommend this service department to any and all Nissan owners. More

Outstanding Service Department Under the customer oriented leadership of Ray Karpal, this is an outstanding service team. I hae worked with of course Ray, Lynn, Grant and Chase and Under the customer oriented leadership of Ray Karpal, this is an outstanding service team. I hae worked with of course Ray, Lynn, Grant and Chase and they are all professional, friendly, customer minded, with great communication skills. As a woman I have experienced “attitudes” from other service departments, but not at Herb Gordan Nissan. This time I worked with Lynn and as always she provided the necessary information in a timely manner, explained t=what needed to be done and why, kept me updated, and just is always so friendly. Within a few years of buying this Altima in 2007, I was coninced I would never buy another one. We are now considering what to get for our next car and ONLY because of this service team Nissan is one of our top two choices. This team works hard and is honest with customers. More

Great customer service, went above and beyond My car was not repaired properly from another dealership and I called Herb Gordon to diagnosis the problem correctly. The service rep, Chase King, dis My car was not repaired properly from another dealership and I called Herb Gordon to diagnosis the problem correctly. The service rep, Chase King, discovered that my Nissan Rogue was on the last day of warranty and promptly fit me into an appointment that same day. If it wasn't for his diligence and great customer service, I would have been without a transmission and out of a car. I was given a new Nissan rental while my car was being serviced and it was done within a week. Everyone I dealt with, from the cashier to the manager, was courteous and helpful. More