MetroWest Hyundai

Friendly and knowledgeable staff. Service was performed in the time quoted and everything was done well. Contact my WhatsApp again please +8801819468898 Service was performed in the time quoted and everything was done well. Contact my WhatsApp again please +8801819468898 More

Put my Kona in for free Oil and Filter change and was ripped off for almost $400 of repairs on an 18 month old car. They did work which was not even necessary such as wheel alignment, cleaning carbureto ripped off for almost $400 of repairs on an 18 month old car. They did work which was not even necessary such as wheel alignment, cleaning carburetor, cleaning battery terminals. And they tell you it is necessary. TOTALLY UNSCRUPULOUS. More

I went in for an oil change & tire rotation. I was told 2 hour wait. After 2 & 1/2 hour I was told my car would be ready in 10 minutes. A half later I again asked for my car & was told by Krvin I was told 2 hour wait. After 2 & 1/2 hour I was told my car would be ready in 10 minutes. A half later I again asked for my car & was told by Krvin DeFrancesco to go back to the waiting area because I was creating a disturbance. I was not belligerent, abuse or disruptive-I merely asked for my car back. Kevin then told me my car was in the middle of there lot but they couldn’t bring it because they had misplaced the ignition key. About 5 minutes later Kevin said “ we a found your key, but I have bad news-after waiting for over 3 hours they hadn’t done anything to service my vehicle. Anyone who comes to this dealership for anything is crazy!! More

service department charges outrageous amount for simple task that took < 10 minutes. I think paying $45 to take off a locking lug nut and replace it with a standard lug nut is ridiculous. They spent more t task that took < 10 minutes. I think paying $45 to take off a locking lug nut and replace it with a standard lug nut is ridiculous. They spent more time trying to figure out how to turn a simple task into a $2000 job. I realize they want to point out other tasks that are needed. However, I only asked to remove the lug nut that had the key with a standard lug nut. The charge was $15 for the new lug nut and $30 for the screwing. This is why folks do not want a dealer to service their car. The people were nice, the charges were outrageous. I should have just used vice grips to remove the lug nut that came with the car from the dealer and gone to Autozone, where a single lug nut costs $3.50. More

We had an excellent experience buying a Hyundai Ioniq 5 at Metrowest Hyundai. Everyone we dealt with there was friendly and helpful. Our salesperson, Nicholas Andreoli, was especially great; enthusiastic, at Metrowest Hyundai. Everyone we dealt with there was friendly and helpful. Our salesperson, Nicholas Andreoli, was especially great; enthusiastic, cheerful, helpful, and very patient. He really knew the car and spent a ton of time explaining all of its features to us. Then when we came to pick up the car, he spent another hour teaching us the car. This is our first all-electric car, with touch-screen apps, so there was a lot to learn! Nicholas has kept in touch with us and did another instruction session with us via phone and FaceTime a few weeks after we brought the car home. He has always been cheerful and patient. We have never had this kind of personalized service with any previous car we've purchased (and we're in our 70's so we've bought a number of cars over the years). Nicholas gets the award for being the best car salesman we have ever dealt with! More

Not good! ! I requested pictures of rims twice and they never got back to me!! Also they have car listed with two pricfes one 50 gs the other 43grand ! I requested pictures of rims twice and they never got back to me!! Also they have car listed with two pricfes one 50 gs the other 43grand More