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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.7
1,056 Reviews

1,056 Reviews of Herb Chambers Toyota of Auburn - Service Center

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December 06, 2018

25,000 mile service performed as scheduled. Very efficient. We are very happy with the vehicle and this dealership and we will definitely recommend to others. More

by Mr Frost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Nguyen
December 06, 2018

many years down the road I guess owning and buying 8i Corollas from Herb in auburn tells it all. I started by leasing my first Corolla in 1998 and Buying my last one so far in More

by Buggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There were others through the years, I don't remember names, Tomi Tsitsos, Chan Nguyen, Martin Dodd, Matt Parzych
December 04, 2018

Excellent customer service from the service department. I feel Herb Chambers service department (specifically) goes above and beyond on my behalf. I also really like the recently structural improvements! More

by Heidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Dodd
Dec 04, 2018 -

Herb Chambers Toyota of Auburn responded

Happy to know that our service department is providing you with great service! We love the improvements too, almost finished. We certainly would hate to lose you as a customer. Don't forget, we can always schedule for your vehicle to be picked up and dropped off! All the best, Dan Bortolussi, General Manager.

November 27, 2018

New Front & Rear Brakes I was expecting to have to replace my brakes and ended up needing all my brakes replaced. I was given a loaner car which made it much easier to compl More

by jrleblanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Nguyen
November 26, 2018

Awesome Customer Service! I brought my car in for regular maintenance. The man who took my information was very nice and informative. The service was quick and the waiting room More

by nancyp1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2018

Car brought in for recall and 65,000 mile service Recently came in for a recall, Martin Dodd is outstanding - honest, friendly & knowledgeable. Explains everything and answers all questions. A tremen More

by Polish Princess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Roche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomi Tsitsos, Chan Nguyen, Martin Dodd, Matt Parzych
November 07, 2018

Car brought in for recall Was given the same type of loaner that I drive Was given detailed report for my record of what was done. Everyone was friendly and knowledgeable More

by Anakin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
November 05, 2018

Always & Consistently Outstanding ! I had service this past week and was immediately greeted by Alyssa Baril. I've been purchasing cars from Tim Dalton & servicing cars at Herb Chambers More

by N. Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Dalton
Nov 06, 2018 -

Herb Chambers Toyota of Auburn responded

Thank you for your review. Happy to know that you were provided with great customer service by the team. It is always great to hear from long term customers, glad we have been your dealership for many years. We look forward to your next visit! Best, Dan Bortolussi, General Manager

November 05, 2018

Service on Sienna Speedy and thorough! The new service area is top notch! The driver was ready immediately to drive me to my office and was friendly and professional. More

by Sienna Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2018

Service Chan is the best. I always book my appointments with him. He is friendly, listens to what I tell him and always keep me updat d as to the progress of More

by Harrtoyota
Recommend Dealer
Yes
Employees Worked With
Chan Nguyen
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