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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.7
1,056 Reviews

1,056 Reviews of Herb Chambers Toyota of Auburn - Service Center

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January 15, 2019

Good service Brought care un for oil change. Everyone was on point. The sales person made us a key for the car we only had one key. Didn’t run into any problems More

by Sue178
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauriann Tambone, Fouad Faris
January 12, 2019

My experience was exceptionally great!!.. Mr. Fouad Faris was an excellent assoate that help me with closing the deal with my 2019 Toyota Highlander XLE which I loved so much, Fouad is an exce More

by Lukie111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephane Jovin, Fouad Faris, Zuleika Lopez
January 09, 2019

Exceptional service Dropped my Highlander off for routine maintenance as well as issues with one of the tires. Chan listened to my concerns, assured me that it would b More

by NonnieM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Nguyen
Jan 09, 2019 -

Herb Chambers Toyota of Auburn responded

Thank you for providing your feedback. I'm pleased to know that your service appointment was a positive one! Best, Dan Bortolussi, General Manager.

January 08, 2019

Always a positive experience at Herb Chambers Auburn Martin is always a pleasure to work with. The new waiting room is very nice and inviting. It is easy to schedule appointments and the wait time is min More

by Maureen9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
January 08, 2019

New tires Every thing was explained upfront and I had a loaner car. Service was done in a timely manner. Everyone was very polite and very good More

by DEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
Jan 08, 2019 -

Herb Chambers Toyota of Auburn responded

Happy to know that you had a 5-star experience! Thank you for your review. -Dan Bortolussi, General Manager.

January 08, 2019

Great service. Service was Quick and efficient. I was taken in right away and was done in very little time. Everything on my list of requests was addressed. More

by CindyH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2018

2nd service of new Highlander The 2nd service of the Highlander I purchased last year went smoothly. It took less than an hour and the waiting room was pleasant. No complaints. More

by JA65
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2018

Good news I went to the dealership after my 2 year Toyota Care had expired.I hadn't put enough miles to have my oil changed, so it was just having the tires rot More

by happy squeaky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Nguyen
December 15, 2018

Great service and best advisors,Chan . Was informative and helpful. I would recommend this dealership to my friends and family. I will see you for my next service. More

by Luka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Nguyen, Martin Dodd, Lauriann Tambone, Dylan Hoang, Mateo Lako, Amanda Rossi
December 11, 2018

Trip Service I was doing a driving trip to Orlando from MA at the beginning of December. I always have Herb Chambers Techs give me the green light before heading More

by Judi Judi Judi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2018 -

Herb Chambers Toyota of Auburn responded

Happy to hear that Judi! Glad we provided you with great customer service, and you had a safe trip! Best, Dan Bortolussi, General Manager.

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