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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.7
1,038 Reviews

1,038 Reviews of Herb Chambers Toyota of Auburn - Service Center

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June 18, 2022

Excellent quick service. Service rep was friendly and helpful. Facilities were clean and comfortable. Highly recommend More

by Rosedib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you so much! We're so happy you had a great experience at Herb Chambers Toyota of Auburn!

June 17, 2022

Excellent service provided from the moment I arrived. Timothy went far beyond the call of duty, assisting me with on line navigation of Mass Registry web site so that I could accomplish all my service on More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy LeBlanc
Jun 23, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the five stars, Tom! We're happy to hear that Timothy could assist you during your visit with us and we hope to see you back here at Herb Chambers Toyota of Auburn for all of your future automotive needs!

June 14, 2022

This dealership goes above and beyond to help you out and are helpful on all warranties More

by macdoozer0691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the five stars! We hope to see you back here at Herb Chambers Toyota of Auburn for all of your future auto needs.

Jun 15, 2022 -

macdoozer0691 responded

Your welcome

June 13, 2022

Service was professional. Friendly, helpful employees. Will continue to use Auburn site for regular servicing. More

by madeleinehaling
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cameron Irvine
Jun 15, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the review, Madeleine! We hope to see you back. -Herb Chambers Toyota of Auburn

June 10, 2022

When I first traded in my car they were late paying off mine which went on my credit report I’m taking it in for service they did not fix the entire car More

by bdksredsoxr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dat (Brian) Le
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Herb Chambers Toyota of Auburn responded

Hello - thank you for sharing your concern. I'm sorry to learn of your disappointment and would like the opportunity to discuss this in greater detail. Please contact us at your earliest convenience. Thanks, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

Jun 15, 2022 -

bdksredsoxr1 responded

No I’m all set I will use another dealership in the future for my service.

June 10, 2022

Service at Herb Chambers Toyota in Auburn is Awesome, (no better than Awesome) all the staff at the dealership is very helpful, they are the Best. More

by Hillclimber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the wonderful review of our Herb Chambers Toyota of Auburn team! We appreciate your support and look forward to seeing you next time!

Jun 10, 2022 -

Hillclimber responded

I have bought cars from Herb chambers for years, and will continue to do so they treat people right.

June 10, 2022

I went in for a oil change and tire rotation. After one hour and 15 minutes someone came out to tell me that my truck needs an additional $600 worth of work. The additional work is not what bothe More

by MR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alyssa Moran
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Irvine
Jun 15, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share this feedback. We apologize for the long wait and hope we can provide you with a more efficient experience in the future. Please don't hesitate to contact me directly if you have any additional questions or concerns. Thanks again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

June 10, 2022

Service dept is awesome highly recommend. You won’t be disappointed . 👍🏻🥹 Great dealership all around More

by PB1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Herb Chambers Toyota of Auburn responded

We're honored that our team has earned your business and a five-star rating! Thank you so much for being a loyal Herb Chambers Toyota of Auburn customer! We'll see you next time!

June 09, 2022

Quick, efficient service. I hardly had time to sit down and the car was ready. More

by Dean082661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Herb Chambers Toyota of Auburn responded

This is great news, Dean! Thank you for coming to Herb Chambers Toyota of Auburn!

June 06, 2022

Very professional and honest. ! Nice clean facility, and plenty of inventory of new and used vehicles. Will be having all my service work done here ! More

by doug.johnson369
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you, Doug! We're happy to hear of your five-star experience here at Herb Chambers Toyota of Auburn, and we hope to see you here again!

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