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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.8
1,138 Reviews
Call Service Center (508) 832-8000

1,138 Reviews of Herb Chambers Toyota of Auburn - Service Center

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October 06, 2023

It is always an easy, honest and efficient service experience in the Herb Chambers Auburn store. More

by clout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Herb Chambers Toyota of Auburn responded

Hi Clout! Thank you so much for sharing your positive experience at Herb Chambers Auburn store! We greatly appreciate your feedback and are thrilled to hear that you found our service easy, honest, and efficient. Have a great day!

October 04, 2023

I went for an oil change on my 21 RAV4. They said it would be ready in an hour to an hour and a half, but I was very pleased It was completed in less than an hour.! More

by mfazah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Herb Chambers Toyota of Auburn responded

We're glad to know that our team at Herb Chambers Toyota of Auburn was able to get your oil change done in a timely manner. Thanks for the positive feedback!

October 03, 2023

Great service . Thank you James you was awesome friendly knowledgeable answer all my questions. Happy More

by mary.camacho67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Herb Chambers Toyota of Auburn responded

Hey Mary, we're glad to know you had a great service experience with James at Herb Chambers Toyota of Auburn! Thanks for your review, we appreciate it! We'll see you next time. Safe travels!

October 03, 2023

Juljan did a great job he got my car repaired and back to ahead of schedule. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Herb Chambers Toyota of Auburn responded

Hey Steve, we're pleased to hear that Juljan provided excellent service and got your car repaired ahead of schedule. We appreciate your business and look forward to serving you in the future. Safe travels!- The Herb Chambers Toyota of Auburn Team

October 03, 2023

This is the best dealership I been at they are always awsome group theres no better people in my opinion More

by Fivalof4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2023 -

Herb Chambers Toyota of Auburn responded

We're glad to know you had a great experience with our team at Herb Chambers Toyota of Auburn! Thank you for your loyalty and feedback! We'll see you next time. Safe travels!

October 01, 2023

I needed a State Inspection and Julian helped on a busy Saturday. Excellent customer service More

by Irdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for your confidence in Herb Chambers Toyota of Auburn, and for your business. We are grateful to have you as a customer!

October 01, 2023

I drove my vehicle to get an oil change without an appointment on a very busy Saturday. I wan in and out in about 1 hr. Thank u Julian and Toyota of Auburn More

by Arjandoraci30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Herb Chambers Toyota of Auburn responded

We're glad to know that you had a swift and efficient service experience with Julian at Herb Chambers Toyota of Auburn. We always aim for top-notch customer satisfaction, even on busy days! Thanks for the review.

October 01, 2023

Excellent service and wonderful staff! Service manager Julian was amazing and attentive. Very accommodating to my schedule. Thank you. More

by Michalzementowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Herb Chambers Toyota of Auburn responded

Michal, we're delighted to know Julian and our team at Herb Chambers Toyota of Auburn provided you with excellent service. We appreciate your feedback!

September 30, 2023

Dealership was clean, professional and had the parts in stock. There was an issue with warrants d Sean from finance resolved it immediately More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Herb Chambers Toyota of Auburn responded

Ron, we're glad to know that our team at Herb Chambers Toyota of Auburn was able to assist you promptly and professionally. We'll pass your compliments onto Sean! Thanks for the review.

September 29, 2023

Awful! Will never return. Service department overcharged and lied about parts needed. 200.00 for only 2 screws replaced in heat shield I bought there and More

by Bleemorris66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa Moran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2023 -

Herb Chambers Toyota of Auburn responded

We're sorry to read about your experience with our service department. We always aim for transparency and fair pricing, so it's concerning that you feel overcharged. It sounds like we need to look into this further. Please reach out directly so we can address these concerns together. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

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