Herb Chambers Toyota of Auburn - Service Center
Auburn, MA
1,090 Reviews of Herb Chambers Toyota of Auburn - Service Center
Service advisor Julian was amazing with me. My Toyota matrix went in for a check up and he was a pleasure to work with. Recommended all the services I needed and the car runs amazing now. Will My Toyota matrix went in for a check up and he was a pleasure to work with. Recommended all the services I needed and the car runs amazing now. Will be bringing my wife’s rav4 in soon too. He cares about what he does and it’s wonderful to work with people like him. It’s a pleasure to do business with Toyota More
Fantastic service! ! Comfortable waiting area, and very inviting staff! Always a good experience!! Thank you! ! Comfortable waiting area, and very inviting staff! Always a good experience!! Thank you! More
The dealership is clean, modern, looking and very comfortable. It is a nice dealership building. Julian was very attentive and sincere when he spoke to me. He gave me accurate information and appeare comfortable. It is a nice dealership building. Julian was very attentive and sincere when he spoke to me. He gave me accurate information and appeared to have my best interest at heart all the time. I would highly recommend Julian For the great work, he does as a loyal associate of Herb Chambers Toyota at Auburn More
Julian was wonderful to work with, he saw that I was due for a specific service that I kept holding off on due to cost. He told me he would look into what my warranty would cover, gave the company a call an for a specific service that I kept holding off on due to cost. He told me he would look into what my warranty would cover, gave the company a call and I was able to have the service I needed done and it was covered. He’s the only one that’s taken the time to look into that for me. He was exceptionally wonderful and because of him I’ll keep coming back for my service here More
Returning to Herb Chambers Toyota of Auburn for the second time reaffirmed my belief in the excellence of their service team, and one individual, in particular, stood out—Juljan Imeraj. After my initia second time reaffirmed my belief in the excellence of their service team, and one individual, in particular, stood out—Juljan Imeraj. After my initial positive encounter, I had high expectations, and I am delighted to say that Juljan not only met but exceeded those expectations once again. From the moment I arrived, Juljan's warm welcome and familiarity were striking. It was evident that he remembered me from my previous visit, creating a welcoming and personalized atmosphere. His attention to detail and customer recognition made me feel like more than just another client; it made me feel like a valued member of their automotive family. Juljan's efficiency was not a fluke. He demonstrated the same level of promptness and precision this time around. He not only addressed the specific issues I brought my vehicle in for but also conducted a thorough inspection, identifying and resolving potential concerns before they became major problems. Juljan's proactive approach to maintenance showcases his dedication to ensuring the longevity and reliability of the vehicles he services. What sets Juljan Imeraj and Herb Chambers Toyota of Auburn apart is their commitment to continuous improvement. Juljan not only fixed the issues at hand but also took the time to discuss any updates or enhancements available for my vehicle. His knowledge of the latest advancements in automotive technology is commendable, and his willingness to share this information reflects his genuine concern for his customers' safety and satisfaction. The transparency in communication, with Juljan at the forefront, remained a standout feature during my second visit. He explained the service process, costs, and potential future maintenance needs with clarity and patience. There were no surprises, and I appreciated Juljan's commitment to keeping customers informed every step of the way. Returning to Herb Chambers Toyota of Auburn was not just a routine service appointment; it was a reaffirmation of their commitment to excellence, thanks in no small part to Juljan Imeraj. The consistent high level of service, personalized approach, and dedication to customer satisfaction make Juljan and Herb Chambers Toyota of Auburn my dealership of choice. I wholeheartedly recommend them to anyone seeking not just a service but an exceptional experience. Thank you, Juljan Imeraj, and Herb Chambers Toyota of Auburn, for setting the bar so high and consistently exceeding it! More
Brought car for routine service. Julian greeted me with both professionalism and friendliness. He called me after the inspection to review the findings and suggestive service recomme Julian greeted me with both professionalism and friendliness. He called me after the inspection to review the findings and suggestive service recommendations. Julian was always thoughtful and though I didn’t agree to all of the recommendations he did not become frustrated at my declining the services. His estimate of the time needed was very close to actual. I enjoyed my interface with Julian and look forward to working with him again More
Best customer service! ! Minimum waiting time!! Very friendly!! Highly recommend place!! Great location and knowledgeable staff!! ! Minimum waiting time!! Very friendly!! Highly recommend place!! Great location and knowledgeable staff!! More
Very Easy setting up appointment and once at dealership the service Dat was extremely friendly and very customer service oriented. The turnover time of 1 hour for my service was very reasonable I was. the service Dat was extremely friendly and very customer service oriented. The turnover time of 1 hour for my service was very reasonable I was. More
Excellent and Courteous Customer Service. Work completed as expected and reasonably priced. Highly recommend this all your vehicle service and repair needs. Work completed as expected and reasonably priced. Highly recommend this all your vehicle service and repair needs. More
Thank you very much Julian Imeraj. You are the reason I bring my vehicle at Herb Chambers. You have a golden heart. Thank you again You are the reason I bring my vehicle at Herb Chambers. You have a golden heart. Thank you again More