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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.7
1,037 Reviews

1,037 Reviews of Herb Chambers Toyota of Auburn - Service Center

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September 27, 2023

Dat was very nice and answered every question I had and was super helpful during my appointment More

by Tomaryroeuth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Herb Chambers Toyota of Auburn responded

This is great to hear! We're glad Dat helped ensure a five-star experience and we hope to see you again! Thank you! - Herb Chambers Toyota of Auburn

September 26, 2023

Great service as usual! I was happy to hear my warranty was able to be used for my wheel replacement. More

by Ryan64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Herb Chambers Toyota of Auburn responded

Hi Ryan! We're glad to know that our team at Herb Chambers Toyota of Auburn could assist with your wheel replacement under warranty. Thanks for the review!

September 25, 2023

Sad I went in for an oil change and they did not do an oil change I’m very disappointed. More

by Arduinorobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa Moran
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Herb Chambers Toyota of Auburn responded

We're sorry to read about your experience and regret you felt disappointed after your visit. Please reach out to discuss how we can make this up to you. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

Oct 06, 2023 -

Arduinorobert responded

I thought that I was entitled to 3 free oil changes. Or services. It was a total waste of my time to go to the service center for a tire rotation that wasn’t needed Thank you Bob Arduino

September 23, 2023

I like this dealer and the team , thanks for all and fix my car problems. More

by Zuleika Vargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Herb Chambers Toyota of Auburn responded

We really appreciate you taking the time to leave Herb Chambers Toyota of Auburn this awesome review, thank you!

September 23, 2023

Great customer service, starting with the sales team and finishing with the maintenance support group. I have bought two cars with them in fourth years. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomi Tsitsos
Sep 26, 2023 -

Herb Chambers Toyota of Auburn responded

Alex, it's fantastic to know you've had consistently great experiences with our team at Herb Chambers Toyota of Auburn. We're grateful for your loyalty over the years and look forward to serving you in the future!

September 22, 2023

Today I'm taking the opportunity to write briefly about my service experience at Herb Chambers Toyota of Auburn. A young advisor named Julian greeted me with a smile and we talked about Toyota's recommenda More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Herb Chambers Toyota of Auburn responded

Hi George! We're glad to know that Julian provided you with such a positive experience at Herb Chambers Toyota of Auburn. We appreciate your feedback and look forward to seeing you on your next visit!

September 22, 2023

I’m taking this opportunity to write about a fantastic visit I had at the Herb Chambers dealership of Auburn MA and to write about a great serviceman, Juljan. My 2021 Rav4 had to be jump started once with More

by Kelvin Stajko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Herb Chambers Toyota of Auburn responded

Kelvin, it's great to know that Juljan and our team at Herb Chambers Toyota of Auburn helped you with your RAV4. We hope your vehicle runs much smoother now and are here for any future needs! Thanks for the positive feedback.

September 21, 2023

I am very happy with Julian he is always taking care of me for my car service. He is always making sure that my issues are addressed in a timely manner. And he is very friendly and makes you feel welcomed. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Herb Chambers Toyota of Auburn responded

Hi Ed! It's great to know that Julian has been consistently helpful with your service needs at Herb Chambers Toyota of Auburn. We appreciate the feedback and we're here for you anytime!

September 21, 2023

Very friendly and timely. Very comfortable waiting room. Recommend it to my friends.and family. More

by marcelonisjoyce69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer anderson
Sep 21, 2023 -

Herb Chambers Toyota of Auburn responded

We really appreciate you taking the time to leave Herb Chambers Toyota of Auburn this awesome review, thank you!

September 21, 2023

Courteous friendly prompt service they took extremely good care of me and my broken mirror. More

by pattirose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Herb Chambers Toyota of Auburn responded

Hey Patti, thank you for the positive review! We're happy to hear that you received a courteous, friendly, and prompt service experience. We'll see you next time at Herb Chambers Toyota of Auburn! Safe travels!

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