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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.8
1,087 Reviews

1,087 Reviews of Herb Chambers Toyota of Auburn - Service Center

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January 31, 2024

Everything was great and on time. Everything was explained thoroughly as to what was needed and what was done. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Herb Chambers Toyota of Auburn responded

Bob, we're glad to know you had a great experience at Herb Chambers Toyota of Auburn. We pride ourselves on our timely and thorough service. Thanks for the feedback!

January 30, 2024

They take you on time and explain everything that need to be done. Reasonable costs also. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Herb Chambers Toyota of Auburn responded

Hi Bill! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Our team works hard to ensure that our customers are taken care of on time and that all necessary information is explained thoroughly. We're glad to know that our efforts are appreciated at Herb Chambers Toyota of Auburn!

January 29, 2024

Excellent service. Julian took care of us with a smile and was very professional. He is an asset to your company. More

by abnerscruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jan 30, 2024 -

Herb Chambers Toyota of Auburn responded

Hi Abners! We're delighted to know that Julian provided excellent service during your visit to Herb Chambers Toyota of Auburn. We appreciate the positive feedback and will pass along your kind words!

January 28, 2024

Car went in for oil change and multipoint inspection. A few items were noted none of which included an issue with the battery. We got the car home, went to use it later and it was dead. The terminals wer More

by Sporty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juljan Imeraj
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Herb Chambers Toyota of Auburn responded

We're sorry to hear about your experience with the inspection and oil change. We strive for thoroughness in all our services, so it's disappointing that we didn't meet our high standards this time. Your feedback is important as it helps us improve our service quality. Please reach out directly if you'd like to discuss this further or have any other concerns - we're here to help! Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

January 24, 2024

Once again, I had the opportunity to experience the outstanding service at Herb Chambers Toyota of Auburn, this time for an oil change during my lunch break. Juljan managed the entire process with r More

by krisidatreska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Herb Chambers Toyota of Auburn responded

We're so glad to know that you had an excellent experience with us at Herb Chambers Toyota of Auburn. It's great to hear that Juljan could provide a quick and thorough visit during your lunch break! We appreciate the recommendation and look forward to assisting you with future services.

January 18, 2024

James is a great advisor Very helpful as always He is very good at helping with problems More

by Dancingmama52@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole
Jan 19, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for the five-star review and kind words about James from our service team at Herb Chambers Toyota of Auburn! We'll see you next time!

January 18, 2024

Always very professional, accurate in describing the issues and very friendly , an easy 5 stars More

by rudydanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Herb Chambers Toyota of Auburn responded

Hi Rudy! Thank you for leaving us this five-star review of Herb Chambers Toyota of Auburn. We appreciate it!

January 18, 2024

The people at Herb Chambers Toyota have been attentive, friendly and very professional. They are very personable making me feel comfortable. More

by kmorey1895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad our team was attentive, friendly, and professional during your visit. We always aim for a comfortable experience so it's great to see we hit the mark with you! Please don't hesitate to reach out if there is anything else you need or if you have any questions. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

January 14, 2024

I have purchased four vehicles through this dealership and always been satisfied. My latest is the RAV4 Prime. More

by merleenmills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Herb Chambers Toyota of Auburn responded

Hi Merleen! We're delighted to know that you've had multiple satisfying experiences with us at Herb Chambers Toyota of Auburn. Enjoy your Toyota RAV4 Prime!

January 13, 2024

Super helpful and answered all my questions and addressed my concerns. Alyssa was super helpful! More

by Rith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for the kind review! We're so glad Alyssa & the team were able to answer all your questions and we hope to see you again next time here at Herb Chambers Toyota of Auburn!

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