Herb Chambers Toyota of Auburn - Service Center

Transaxle service on 2014 Avalon Hybrid I recently brought my 2104 Avalon Hybrid in to the service dept. to have a noisy transaxle looked at. Service advisor Martin Dodd worked diligently to I recently brought my 2104 Avalon Hybrid in to the service dept. to have a noisy transaxle looked at. Service advisor Martin Dodd worked diligently to coordinate the service order with tech Eric and the regional service technicians in order to diagnose the problem. It took several visits but in the end Martin went above and beyond to locate known customer with a similar Avalon Hybrid for the technicians to compare my vehicle to. That comparison confirmed for the technicians that my transaxle was indeed faulty and they authorized a replacement under warranty. Martin kept me informed throughout the whole process. I am very thankful for his thoroughness in helping me to a successful resolution of the problem. I look forward to working with Martin and Herb Chambers Toyota of Auburn in the future. More

drop in needed an inspection sticker and was taken in right away., and was ready in less than twenty minutes. service advisor was right on the mark with the t needed an inspection sticker and was taken in right away., and was ready in less than twenty minutes. service advisor was right on the mark with the time it would take. More

Clean, upgraded waiting facilities, more timely service Excellent service, nicely upgraded facilities and comfortable seating. Reviewed my service but I didn’t feel pushed into adding any services. Service Excellent service, nicely upgraded facilities and comfortable seating. Reviewed my service but I didn’t feel pushed into adding any services. Service was completed in a timely manner. More

Amazing service thanks Amazing customer service was professional and before the time was promised thanks I was disappointed for no to have a car wash but the service was e Amazing customer service was professional and before the time was promised thanks I was disappointed for no to have a car wash but the service was extremely good More

First service appointment on my leased Rav4. Everyone was friendly and the work was completed in a timely manner. Only small disappointment because of the dealership renovations they were unable Everyone was friendly and the work was completed in a timely manner. Only small disappointment because of the dealership renovations they were unable to wash and vacuum the vehicle, but I understand because of the circumstances this was not possible. More

Amazing people I was treated like a queen. Martin was such respectful guy. He solved my problem Like 1,2,3. The first dealership i went was not as helpful as I was treated like a queen. Martin was such respectful guy. He solved my problem Like 1,2,3. The first dealership i went was not as helpful as Herb chambers of Auburn.Thank you Martin Dodd . Your explanations were helpful. More

Two cars, great service No complaints. Efficient. Kept us updated, explained issues and options. Felt like we were his only clients. Chan is knowledgeable good job! Will arra No complaints. Efficient. Kept us updated, explained issues and options. Felt like we were his only clients. Chan is knowledgeable good job! Will arrange to work with Chan again. More

Service Dept service Alyssa with whom I dealt was more than just helpful She explained all matters very well, was extremely pleasant and when I came to pick up my vehicle Alyssa with whom I dealt was more than just helpful She explained all matters very well, was extremely pleasant and when I came to pick up my vehicle she was most considerate in seeing that my car was easy for me to access ( I have to use a cane). She is certainly an asset to your business More

Chan was extremely helpful The service team work with me and my insurance co.to resolve the problem in a professional and supportive manor. And I will lease a new tundra through The service team work with me and my insurance co.to resolve the problem in a professional and supportive manor. And I will lease a new tundra through Tim Dalton because of the outstanding and personal service. More

Good experience Staff is friendly and courteous, Eager to help me and was very informative about what my car needed and what had been done. Thank you Staff is friendly and courteous, Eager to help me and was very informative about what my car needed and what had been done. Thank you More