Herb Chambers Toyota of Auburn - Service Center
Auburn, MA
1,140 Reviews of Herb Chambers Toyota of Auburn - Service Center
Fantastic last minute service My power window broke in the down position on a cold rainy Saturday at 2:00pm. I figured it was a long shot but I was only 20 minutes away from Herb My power window broke in the down position on a cold rainy Saturday at 2:00pm. I figured it was a long shot but I was only 20 minutes away from Herb Chamber Toyota of Auburn where I purchased the car. So I called them at 2:15 and they told me to come in and they would see what they could do to fix it. We arrived at 2:40 and they took the car right in, diagnosed and fixed the problem and had us back on the road in about an hour. Thank you to Martin and his team for helping us with a warm dry ride home. More
Great service The environment is comfortable and the service is FAST! I especially like Mr. Chan Nguyen. But actually they all are nice. But Chan is very profession The environment is comfortable and the service is FAST! I especially like Mr. Chan Nguyen. But actually they all are nice. But Chan is very professional and still personable. Diane Lamontagne I More
Hassle free Herb Chambers I bought my first Toyota thru a different dealership, When I went to trade it in, Herb Chambers was hands down the better dealership. I just recently I bought my first Toyota thru a different dealership, When I went to trade it in, Herb Chambers was hands down the better dealership. I just recently went to the service department for my 10,000 mile service. While there my salesman took the time to stop by to check in with me. I am very happy with the service I receive from all at Herb Chambers, and the renovations look great!! More
Routine Maintenance As always, the service advisor was courteous, helpful and professional. Waiting area is larger and much better for doing some work while waiting for c As always, the service advisor was courteous, helpful and professional. Waiting area is larger and much better for doing some work while waiting for car. Nice to see the dealership is remodeled. More
5,000 mi. service This is my 2nd vehicle that I'm bringing to Auburn because of their exceptional service. They never try to sell me something I don't need (like anoth This is my 2nd vehicle that I'm bringing to Auburn because of their exceptional service. They never try to sell me something I don't need (like another dealer sold me the need to replace my air filter at 25,000mi service when it would have been included in my next 30,000 mi service!), they are proactive in letting me know that my tires are showing some wear and to think about replacing them in the near future, etc. I never feel like they are telling me I need something just to get me to purchase something. It's a matter of trust. Plus..with the beautiful new service area where I can relax, watch TV, read the paper and have a cup of coffee..I don't even feel like I'm waiting. I love Herb Chambers of Auburn! More
First service on my new Rav4 All worked in perfect harmony, from the first person when I pulled in, to the lady that signed me in to Mike that worked on my car in less than 30 min All worked in perfect harmony, from the first person when I pulled in, to the lady that signed me in to Mike that worked on my car in less than 30 minutes. Yeeeeee! Thank you to all! PS the waiting area is super! More
Quick, Painless and Free The new service and wait areas are a pleasure to use. My vehicle was finished in about 30 minutes and with the free service work, it was great. High The new service and wait areas are a pleasure to use. My vehicle was finished in about 30 minutes and with the free service work, it was great. Highly recommended More
1st service appointment First appointment went very well. I had to change the appointment 3 times because of my schedule. They were very accommodating. They let me leave t First appointment went very well. I had to change the appointment 3 times because of my schedule. They were very accommodating. They let me leave the car as long as I wAnted. So I was able to have a nice lunch and shopping spree with my daughter. More
Exceptional beyond words There should be more people in the world like Martin Dodd.. He is a person that makes you feel like you are at home.. Linda Renzoni There should be more people in the world like Martin Dodd.. He is a person that makes you feel like you are at home.. Linda Renzoni More
Great experience Frame was replaced under recall. Quick turnaround time. Very professional. Had other work done as well. Highly recommend this dealer. Would use H Frame was replaced under recall. Quick turnaround time. Very professional. Had other work done as well. Highly recommend this dealer. Would use Herb Chambers again. More