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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.7
1,163 Reviews

1,163 Reviews of Herb Chambers Toyota of Auburn - Service Center

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January 08, 2019

New tires Every thing was explained upfront and I had a loaner car. Service was done in a timely manner. Everyone was very polite and very good More

by DEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
Jan 08, 2019 -

Herb Chambers Toyota of Auburn responded

Happy to know that you had a 5-star experience! Thank you for your review. -Dan Bortolussi, General Manager.

January 08, 2019

Always a positive experience at Herb Chambers Auburn Martin is always a pleasure to work with. The new waiting room is very nice and inviting. It is easy to schedule appointments and the wait time is min More

by Maureen9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
January 08, 2019

Great service. Service was Quick and efficient. I was taken in right away and was done in very little time. Everything on my list of requests was addressed. More

by CindyH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2018

2nd service of new Highlander The 2nd service of the Highlander I purchased last year went smoothly. It took less than an hour and the waiting room was pleasant. No complaints. More

by JA65
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2018

Good news I went to the dealership after my 2 year Toyota Care had expired.I hadn't put enough miles to have my oil changed, so it was just having the tires rot More

by happy squeaky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Nguyen
December 15, 2018

Great service and best advisors,Chan . Was informative and helpful. I would recommend this dealership to my friends and family. I will see you for my next service. More

by Luka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Nguyen, Martin Dodd, Lauriann Tambone, Dylan Hoang, Mateo Lako, Amanda Rossi
December 11, 2018

Trip Service I was doing a driving trip to Orlando from MA at the beginning of December. I always have Herb Chambers Techs give me the green light before heading More

by Judi Judi Judi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2018 -

Herb Chambers Toyota of Auburn responded

Happy to hear that Judi! Glad we provided you with great customer service, and you had a safe trip! Best, Dan Bortolussi, General Manager.

December 06, 2018

25,000 mile service performed as scheduled. Very efficient. We are very happy with the vehicle and this dealership and we will definitely recommend to others. More

by Mr Frost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Nguyen
December 06, 2018

many years down the road I guess owning and buying 8i Corollas from Herb in auburn tells it all. I started by leasing my first Corolla in 1998 and Buying my last one so far in More

by Buggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There were others through the years, I don't remember names, Tomi Tsitsos, Chan Nguyen, Martin Dodd, Matt Parzych
December 04, 2018

Excellent customer service from the service department. I feel Herb Chambers service department (specifically) goes above and beyond on my behalf. I also really like the recently structural improvements! More

by Heidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Dodd
Dec 04, 2018 -

Herb Chambers Toyota of Auburn responded

Happy to know that our service department is providing you with great service! We love the improvements too, almost finished. We certainly would hate to lose you as a customer. Don't forget, we can always schedule for your vehicle to be picked up and dropped off! All the best, Dan Bortolussi, General Manager.

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