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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.7
1,056 Reviews

1,056 Reviews of Herb Chambers Toyota of Auburn - Service Center

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July 21, 2018

Excellent Service expeirience I was very happy to work with Chan on a recent service visit. Excellent Experience!!!! Chan is extremely professional and committed to making sure hi More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Nguyen
July 15, 2018

Thumbs up to staff. I leased my 7 Toyota and have never been treated so well. Tomi and Ben where both very professional and made it very easy to deal with. I would highl More

by Karen morin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tomi Tsitsos, Ben Boateng
January 10, 2018

Execelllent customer service I would recommend Chan Nguyen for vehicle service. He ensures your car is inspected thoroughly and quickly. He is very courteous and a hard worker. More

by tnguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Nguyen
Jan 10, 2018 -

Herb Chambers Toyota of Auburn responded

Thank you so much! I'm so pleased to learn that your visit here with Chan was such a positive experience. We appreciate you recommending our dealership and we hope to see you again in the future! Best, Dan Bortolussi, General Manager

November 24, 2017

Service Went into get my registration done and service was great. Friendly and was in and out within half hour. Jeff, Chan, Martin, and Alyssa were great. Aga More

by danog1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Nguyen, Martin Dodd
Nov 24, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share this 5-Star recommendation! We value your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Dan Bortolussi, General Manager

August 30, 2017

Chan was exceptionnal! The quality of Chan's work was great, I will gladly bring my car back for service when need be. Chan's approach to the client is professional and kind More

by PjB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Nguyen
Aug 30, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you so much! I'm so pleased to hear that Chan was great to work with, and earned your 5-Star rating. If any questions arise, please do not hesitate to reach out, as we are happy to help! Best, Dan Bortolussi, General Manager

June 28, 2017

Assistant Service Manager, Chan, Was Exceptional!! I have come to Herb Chambers several times and received excellent service. At my most recent visit, my Toyota Sienna was diagnosed as having a seriou More

by Sienna77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Nguyen
Jun 29, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share your Sienna service experience with us. We strive to provide a world-class experience, so it's rewarding to know you had a pleasant time at our dealership. We value your business and please don't hesitate to contact us should any future questions arise. Best, Dan Bortolussi, General Manager

June 03, 2017

Great service and great service representative!!! Martin was very helpful when I went in for service. He explained everything and was very friendly!! They were done fairly quickly and they washed my c More

by Titi Angie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
Jun 05, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you! We work very hard to provide our guests with exceptional customer service, and it is always a delight to read that our team members are exceeding our customers' expectations. Thank you for your business and for taking the time to let us know about your experience with Martin. Sincerely, Dan Bortolussi, General Manager

April 24, 2017

Service Excellence! This service recognition is long overdue! I purchased my Toyota Siena in 2014 at the Auburn location. Over the years, Alyssa Baril has consistently More

by Highly Satisfied Service Customer
Recommend Dealer
Yes
Employees Worked With
Jeff Krasner, Service , Alyssa Baril
Apr 25, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you so much! We're thrilled to know that your service experiences with Alyssa and Jeff have been so positive. That's exactly the kind of service that we strive to offer our customers. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! Best, Dan Bortolussi, General Manager

March 29, 2017

Service Gabriella is awesome, she always makes sure things are done correctly with my car. I fell like I'm important and my needs come first. She is an asse More

by David McKinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriella Normandin
Mar 30, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, David, for your review! Your experience is important to us, and it is wonderful to hear that you enjoyed working with Gabriella. We value your business and hope to see you again soon! Best, Dan Bortolussi, General Manager

March 22, 2017

excellent service Extremely knowledgeable very polite .Did not make me feel like i was being sold services i did not need.Would recommend this dealership to family an More

by geech50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauriann Tambone
Mar 22, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing feedback from your recent visit to our dealership! We value your business and hope to have the opportunity to assist you again in the future. Kind Regards, Dan Bortolussi, General Manager

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