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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,531 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,531 reviews

August 03, 2023

Went to the dealership looking for a car and Alec came to the rescue. Best experience I've had. Good job bud, keep up the great work. More

by Hotskull
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alec Pacheco
Aug 04, 2023 -

Herb Chambers Toyota of Auburn responded

We're glad to know Alec was able to assist you in finding the right car at Herb Chambers Toyota of Auburn. Thanks for your kind words and support!

August 03, 2023

Very attentive and welcoming very clear with what they have to offer and what my options were. More

by jerry071974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Pacheco, Timothy Nguyen, Chandler Horne, Alexis Cardile
Aug 04, 2023 -

Herb Chambers Toyota of Auburn responded

We really appreciate you taking the time to leave Herb Chambers Toyota of Auburn this awesome review, thank you!

August 02, 2023

Herb chambers had many new sport utility vehicles and pre owned. Was looking for a new car. they had limited choices but luckily they had the one I wanted.. I was at the right place at the right time. More

by gkoke45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hai Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Beauieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinh Pham
Aug 02, 2023 -

Herb Chambers Toyota of Auburn responded

We're glad to know you found the vehicle you were looking for here at Herb Chambers Toyota of Auburn! Thanks for taking the time to share this review and please don't hesitate to reach out if we can be of service again in the future!

August 01, 2023

Chris was extremely helpful and supportive during my car shopping experience. In just 3 weeks he had me in the exact car I had described to him and he made the entire process stress free. If you’re in the More

by adunn16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Menard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for the great review! We're delighted to hear Chris was able to assist you in finding the perfect car at Herb Chambers Toyota of Auburn. We appreciate your support and see you again!

August 01, 2023

Just took my Toyota Corolla Cross in for its first routine maintenance. Excellent service. Quick and efficient. More

by Teri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Herb Chambers Toyota of Auburn responded

Teri, we're glad to know your first maintenance visit with us at Herb Chambers Toyota of Auburn was quick and efficient. Thanks for trusting us with your Toyota Corolla Cross!

August 01, 2023

We had a better and easier transaction than we had the last time we purchased a vehicle. More

by annmarienoe2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek P.
Aug 02, 2023 -

Herb Chambers Toyota of Auburn responded

We really appreciate you taking the time to leave Herb Chambers Toyota of Auburn this awesome review, thank you!

July 31, 2023

My salesman was Bryan Arroyo who was extremely knowledgeable, very helpful, courteous I mean I couldn’t say anything more about him. He was the best making the process, smooth and easy and very ex More

by mooneyk2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Arroyo
Aug 02, 2023 -

Herb Chambers Toyota of Auburn responded

Thanks for sharing this positive review! We're pleased to hear that Bryan provided you with an excellent purchase experience at Herb Chambers Toyota of Auburn. We'll see you again!

July 31, 2023

Julian and Mikel are great at their jobs! Very professional, responsive, customer focused. Highly recommend them both More

by Kkosovrasti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for the 5-star rating! We're delighted to hear that Julian and Mikel provided you with a great experience at Herb Chambers Toyota of Auburn. We appreciate your recommendation and see you again. Safe travels in your new vehicle!

July 31, 2023

Good Staff . Very Good Deal. Nice Cars . Multiple Options Available. I got what I am looking for. More

by aawad82
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomi Tsitsos, Vu Nguyen
Aug 02, 2023 -

Herb Chambers Toyota of Auburn responded

Hey Aawad, thank you for your positive feedback! We're delighted to hear that our team helped you in finding your perfect car with multiple options available. Enjoy your new ride!- The Herb Chambers Toyota of Auburn Team

July 29, 2023

I think waiting an hour and 20 minutes for an oil change is ridiculous, especially when I had an appointment. What is the purpose of making an appointment when my car wasn’t even looked at for such a long t More

by Lcant282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure
Aug 02, 2023 -

Herb Chambers Toyota of Auburn responded

I'm sorry to learn about your recent experience with us. We understand how valuable time can be and apologize for the inconvenience this caused. If you're open to discussing this further, please reach out directly at your earliest convenience - Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

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