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Herb Chambers Toyota of Auburn

Auburn, MA

Overview
Employees
Reviews
Vehicles
4.8
3,436 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,436 reviews

January 30, 2024

They take you on time and explain everything that need to be done. Reasonable costs also. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Herb Chambers Toyota of Auburn responded

Hi Bill! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Our team works hard to ensure that our customers are taken care of on time and that all necessary information is explained thoroughly. We're glad to know that our efforts are appreciated at Herb Chambers Toyota of Auburn!

January 30, 2024

Excellent service from the workers specially from Luis and Dhimitri made me feel home i will let know my friends about this dealership and specially Luis thank you More

by kostikalico1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis
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Jan 31, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to know that Luis and Dhimitri made you feel at home during your visit to Herb Chambers Toyota of Auburn. We appreciate the recommendation, and we look forward to serving both you and your friends in the future!

January 30, 2024

Was very pleasant and courteous. Made my experience move along smoothly. Would recommend anyone looking for a Toyota to go see him. More

by Jesse.v2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2024 -

Herb Chambers Toyota of Auburn responded

Hi Jesse! We appreciate your kind words and recommendation! Our team at Herb Chambers Toyota of Auburn is always here to provide a smooth experience. Thanks for choosing us, we're happy you had a great visit!

January 29, 2024

The customer service was excellent I am very thankful for the service and the support they have provided to me More

by chance BAHATI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephane Jovin
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Jan 30, 2024 -

Herb Chambers Toyota of Auburn responded

Hi Chance! We're so glad to know that you had an excellent customer service experience at Herb Chambers Toyota of Auburn. We appreciate your kind words. Safe travels in your vehicle.

January 29, 2024

Excellent service. Julian took care of us with a smile and was very professional. He is an asset to your company. More

by abnerscruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
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Jan 30, 2024 -

Herb Chambers Toyota of Auburn responded

Hi Abners! We're delighted to know that Julian provided excellent service during your visit to Herb Chambers Toyota of Auburn. We appreciate the positive feedback and will pass along your kind words!

January 29, 2024

I was very impressed by the level of service everyone was very kind .. my first time getting my car serviced so different then how others do it More

by Lanciej
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Herb Chambers Toyota of Auburn responded

Hi Lancie J! We're delighted to know that you were impressed with the service at Herb Chambers Toyota of Auburn. We always aim for a unique and positive experience! Thanks for your review.

January 28, 2024

Car went in for oil change and multipoint inspection. A few items were noted none of which included an issue with the battery. We got the car home, went to use it later and it was dead. The terminals wer More

by Sporty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juljan Imeraj
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Herb Chambers Toyota of Auburn responded

We're sorry to hear about your experience with the inspection and oil change. We strive for thoroughness in all our services, so it's disappointing that we didn't meet our high standards this time. Your feedback is important as it helps us improve our service quality. Please reach out directly if you'd like to discuss this further or have any other concerns - we're here to help! Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

January 27, 2024

David was kind, personable, and helpful in helping me find a new car. 10/10 recommend. More

by ann
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Melissa Licea 10/10 , Vinh Pham, David Shea
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Jan 29, 2024 -

Herb Chambers Toyota of Auburn responded

Ann, we're delighted we could deliver an excellent experience! - Herb Chambers Toyota of Auburn Team

January 26, 2024

David was great with walking me through the process and being available to answer questions. More

by stephanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephane Jovin, Vinh Pham, David Shea
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Jan 29, 2024 -

Herb Chambers Toyota of Auburn responded

Hi Stephanie! Thank you for leaving us this five-star review and kind words about our sales team at Herb Chambers Toyota of Auburn! We'll see you next time!

January 26, 2024

i recently bought a new RAV4 with the help of Mikel. His knowledge of the business, the vehicles and the patience he showed to taking the time needed to get me everything I was looking for in a new vehi More

by kboiscl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hai Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikel Kota
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Jan 29, 2024 -

Herb Chambers Toyota of Auburn responded

Hi KB! We're so glad to know that Mikel was able to assist you in finding the perfect RAV4 at Herb Chambers Toyota of Auburn. We appreciate your kind words and are here for any future needs!

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