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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,877 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,877 reviews

July 15, 2026

Once again, the team did a fantastic job. This is my second car in a row from this dealer and couldn't be happier. A quick and seamless process. Everyone upbeat and friendly. Can't say enough More

by Jeepfan321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Schoener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Menard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Ferraro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2026

Good experience! Roman did a great job and made sure everything was ready with a tight deadline. Got a fair deal and was treated well through the experience. More

by kaitlynh
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Roman
July 13, 2026

I came into the dealership looking to buy my very first car and Charles Rizk helped me through every step of the process! He was incredibly supportive, discussed all the options within my price range, answ More

by Ryliegh
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Mulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Rizk
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2026

Jeffrey Krasner service manager lost his temper and threaten me. i will take a police officer with me when i come back for safety reason with my report from another toyota dealership that test drove m More

by iamgordyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Krasner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2026

I had a great experience at Herb Chambers Toyota of Auburn. My sales advisor Charles Rizk was efficient, knowledgeable, and truly went above and beyond to help me find my dream car. As a recent coll More

by Julia Obrycki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Menard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Rizk
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2026

I had a great experience buying my 2026 Toyota Prius SE from Herb Chambers Toyota of Auburn. The entire process was smooth, honest, and stress-free. Jose Roman took the time to answer all my questions, hel More

by jgvp2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Menard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Roman
July 01, 2026

My day started with my dad and me hoping to buy a car, but we ended up gaining a friend instead. We were initially introduced to Jose Roman, who graciously offered us coffee; upon his return, he explained More

by Roman Eracleo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Florian Bixho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Rizk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Roman, Andi Xhacka
July 01, 2026

Marque was amazing. Great knowledge, and knew what I was looking for. Made the whole buying experience well worth it, and not a "pushy" sales person I bought used, and More

by lawton.aw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Menard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Ferraro
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2026

Worst experience at a dealership I’ve ever had. They were very helpful and nice until I paid, then became very uncooperative when it came to follow thru. Failed to register brand new vehicle for a More

by chancestrom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christopher Menard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Liriano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Girardi Gino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Andrews
June 28, 2026

I love this dealership and the staff. They are very accommodating and helpful. And not push. Cole Leblanc is the best. He is always smiling and happy and that projects everywhere. More

by Joan T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Liriano
5.0
This rating includes all reviews, with more weight given to recent reviews.