Herb Chambers Toyota of Auburn

Satisfied out-of-state buyer We were a bit apprehensive about purchasing a new car from a dealer who was so far out away from us and out of state at that, almost an hour away from We were a bit apprehensive about purchasing a new car from a dealer who was so far out away from us and out of state at that, almost an hour away from our home in Connecticut. However, we were able to get the car we wanted at the price we were willing to pay and the process was flawless including bringing in the car from another dealer north of Boston then registering it in Connecticut and delivering it to our doorstep. We already knew what we wanted when we called Herb Chambers Toyota looking for pricing. We did most of our negotiating over the telephone. Sales person Francisco Ardon managed the process for us so that we only had to confirm the details and sign the paperwork when we came for our visit. Our only criticism is that we spent too much time at the dealership waiting to finalize the financing paperwork. Toyota was offering promotional interest rates which attracted a lot of interest and that seems to have caused a bottleneck in the financing office. Still, it was worth the wait for a terrific rate and, once we got into the office, things went quickly and we were on our way. A couple of days later Francisco met us at our door and handed us the keys. Before he left he patiently walked us through the operating instructions for the various bells, whistles and safety features of our new Rav4 Hybrid. This review page does not offer a place to rate our new Rav4 Hybrid but it deserves five stars of its own. More

Fantastic service! I've been here several time for both sales and service and each time is fantastic! Kennedy is a top notch sales consultant and I bring all my family t I've been here several time for both sales and service and each time is fantastic! Kennedy is a top notch sales consultant and I bring all my family to as well and Chan in service is my go to for anything! I highly recommend them for anything you need! More

Outstanding Sales Associate and Dealership I begin my review with Jimmy "The Whiz Kid" Eldean. An outstanding individual who is bright, knowledgeable, articulate and caring whose motto " We wil I begin my review with Jimmy "The Whiz Kid" Eldean. An outstanding individual who is bright, knowledgeable, articulate and caring whose motto " We will make it happen"reflects his philosophy and attitude.attitude. toward the customer. This is my third time out if the box with Jimmy and the experience in working with him has just been delightful. Additionally, kudos to Daniel Bortolussi the manager for running an outstanding dealership. He has never failed to stop by and say hello when I am there for service or the leasing of a new vehicle. I would be remiss If I did not mention Shawn Merrick who completed the transaction smoothly and efficiently in rapid time. A real professional. Of course I stopped by to say hello to Jeff Krasner who runs a wonderful service department and I already have my six month service booked with Alyssa Barile. In the final analysis dealing with the Chambers organization is like dealing with family. It is truly a wonderful experience. More

The best sales associate!! This was probably the best experience I've ever had purchasing a Toyota Highlander with the help of Jimmy Eldean. He stuck with me throughout the whol This was probably the best experience I've ever had purchasing a Toyota Highlander with the help of Jimmy Eldean. He stuck with me throughout the whole process, made sure I was receiving the best deal, and had all of his attention on me. He's amazing!!! More

Definitely coming back Went in to herb chambers for a service for my Toyota 4runner. And was greeted by chan nguyen. He was very polite, always had a smile and his customer Went in to herb chambers for a service for my Toyota 4runner. And was greeted by chan nguyen. He was very polite, always had a smile and his customer service was top notch. My experience here was 100 times better than other places I have been to in the past. More

Outstanding dealer. Sales and service Once again I had the pleasure of purchasing another Toyota from Herb Chambers Toyota of Auburn, MA. This is my third purchase in the last year. The te Once again I had the pleasure of purchasing another Toyota from Herb Chambers Toyota of Auburn, MA. This is my third purchase in the last year. The team at this dealership is simply awesome. Everything from my trade to financing to delivery of the vehicle was stress free and a feel good experience. Jimmy Eldean and his manager Dylan Hoang were extremely helpful with my purchase decision. I have purchased a Highlander and RAV4 as well as a used Honda and have been very satisfied with these Vehicles. The dealership is very friendly and professional and always make me feel like a valued family member whenever I visit their. The service department has been awesome to work with as well. More

Very good I purchased a used Rav 4 here and I was satisfied with the service except I didn't like the long wait, 4 hours the first day and almost 2 hrs the day I purchased a used Rav 4 here and I was satisfied with the service except I didn't like the long wait, 4 hours the first day and almost 2 hrs the day I picked up the car. I have to say that Francisco Ardon who although was not my sales man was very very helpful in explain and demonstrate how the car needed to be handled, I really liked and appreciate that. L. D' Annunzio More

I could not be happier with a service center. My wife and I just bought our second RAV 4 (we now own two) from Herb Chambers. I was very happy with the way we were treated by Kennedy Lidonde and M My wife and I just bought our second RAV 4 (we now own two) from Herb Chambers. I was very happy with the way we were treated by Kennedy Lidonde and Mike Demers and how quickly Kennedy was able to get things done for us. But, the real reason we bought another car from Herb Chambers is Chan Nguyen in the Service Department. He has a great personality and is always willing to help us out with a smile. I cannot say enough great things about him. More

Great staff, easy to deal with Kennedy knew what I was looking for, had my old car evaluated and had a test drive ready to go. I don't think it took more than an hour. Great wor Kennedy knew what I was looking for, had my old car evaluated and had a test drive ready to go. I don't think it took more than an hour. Great working with them More