Herb Chambers Toyota of Auburn

5,000 mi. service This is my 2nd vehicle that I'm bringing to Auburn because of their exceptional service. They never try to sell me something I don't need (like anoth This is my 2nd vehicle that I'm bringing to Auburn because of their exceptional service. They never try to sell me something I don't need (like another dealer sold me the need to replace my air filter at 25,000mi service when it would have been included in my next 30,000 mi service!), they are proactive in letting me know that my tires are showing some wear and to think about replacing them in the near future, etc. I never feel like they are telling me I need something just to get me to purchase something. It's a matter of trust. Plus..with the beautiful new service area where I can relax, watch TV, read the paper and have a cup of coffee..I don't even feel like I'm waiting. I love Herb Chambers of Auburn! More

Always friendly professional treatment at Herb Chambers Herb Chambers in Auburn MA has always provided me with nothing but friendly professional service. I have recently bought a new Rav4 which I love, and Herb Chambers in Auburn MA has always provided me with nothing but friendly professional service. I have recently bought a new Rav4 which I love, and prior to this car, bought a new Camry from Herb Chambers, They have a great service plan with very convenient hours. I would highly recommend Herb Chambers and when you are ready to buy, Matt Parzych is an excellent salesman. More

Best Car Buying Experience of My Life My wife decided that she wanted to switch from a sedan to a SUV. Unsure of what she wanted, we were test driving a variety of SUVs at dealers througho My wife decided that she wanted to switch from a sedan to a SUV. Unsure of what she wanted, we were test driving a variety of SUVs at dealers throughout central Massachusetts. Having had a great experience here just two years prior, I suggested that we try Herb Chambers Toyota. Upon entering the building, Marque asked if he could help us. We explained that we were in the early stages of shopping and were only trying to determine what vehicle she might want. Even though we made it clear that we were not looking to buy that day, Marque seemed eager to help us determine if he had a vehicle that was right for my wife. Unlike some of the salesmen at other dealerships, Marque immediately began talking with my wife instead of me. He asked her what she was looking for and which options were important to her. After listening to her answers, he brought over a vehicle that met all of her requirements. He then handed her the keys and told us to take it for a drive. It may seem like a small thing, but allowing us to take the vehicle by ourselves gave her the opportunity to really focus on the the vehicle and whether or not she liked it. When we returned, Marque asked her what she thought of the car. Only after she confirmed that she liked the car, did he begin to talk about the numbers. I found Marque to be very honest and upfront in this process. In addition, there was no pressure. He acknowledged that we needed to think about it and that he would be happy to help us if we decided to move forward. A few days later we decided to move forward. As soon as we entered the dealership, we were pleasantly greeted by Dhimitri, who immediately contacted Marque to let him know that we were there. Once again, I found the process to be very transparent and fair. We even got more for our trade than we expected! In addition, the process was very efficient. Marque, Dhimitri, and Chris worked well together to make sure that we did not have to sit there any longer than was necessary. Finally, it should be noted that I was relieved that Chris did not try to pressure my wife into purchasing a bunch of add on items during the finance process. This truly was the best car buying experience of my life. Many thanks to Marque, Dhimitri, and Chris! More

Great experience with great people I went in for a new car on Saturday and walked out with exactly what I wanted. Issa and Tomi both worked hard to get me what I wanted and made sure I I went in for a new car on Saturday and walked out with exactly what I wanted. Issa and Tomi both worked hard to get me what I wanted and made sure I left the dealership satisfied! It was an absolutely pleasure and I'll definitely be back. More

great My experience with abigaile was fantastic. you could really tell she cares for her custoners, as she tried and tried to get me the best deal possible My experience with abigaile was fantastic. you could really tell she cares for her custoners, as she tried and tried to get me the best deal possible. Her charisma and attitude was bar none and i would love to buy a car from her again! More

Tony Vu is the BEST My whole family purchases cars at Herb Chambers. They are always professional and very helpful. The entire staff always makes the car buying experienc My whole family purchases cars at Herb Chambers. They are always professional and very helpful. The entire staff always makes the car buying experience enjoyable. This is the first time working with Tony Vu and we couldn't have been happier. He listened to every one of my needs and didn't try to push me into something I wasn't comfortable with. I got a 2018 Rav4. I absolutely love it. Tony worked so hard to get me the best deal possible. He got me the car very quickly, and he even got me a rental car in the meantime. I will always reccommend Herb Chambers to friends and family and now I will send them all to Tony Vu! More

Great experience! I love Herb Chambers! Tony and all of the service staff always take care of me. Got my Toyota RAV4 from here and it was one of the best experiences! W I love Herb Chambers! Tony and all of the service staff always take care of me. Got my Toyota RAV4 from here and it was one of the best experiences! Would definitely recommend. More

Great Help! My wife and I recently bought a pre-owned 2015 Camry Hybrid recently from Herb Chambers Toyota of Auburn. It was a good experience. We intended to My wife and I recently bought a pre-owned 2015 Camry Hybrid recently from Herb Chambers Toyota of Auburn. It was a good experience. We intended to buy a new car at beginning. Tony showed us the 2015 Camry. My wife loved it when she saw the car. After a test drive, I liked it too. Since we didn't buy a used car in over 20 years, we were not sure if the car could have any potential problems. Tony and Tomi helped us get all information, history, inspection reports we asked for. Fixed all problems we liked to be corrected. We feel we were well served. More

excellent Very friendly and knowledgeable. Explained everything about the car. Convenient location,and very clean. Will recommend to friends. Will purchase ag Very friendly and knowledgeable. Explained everything about the car. Convenient location,and very clean. Will recommend to friends. Will purchase again in the future. Thank you. More