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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,296 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,296 reviews

February 18, 2022

Recently got my car serviced for a flat tire. Jim was able to assist me with my repair and was kind and professional throughout the process. More

by E.H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Herb Chambers Toyota of Auburn responded

It's great to hear that Jim was so helpful in handling your tire issue! Thank you for coming to Herb Chambers Toyota of Auburn!

February 18, 2022

Alyssa was very helpful knowledgeable and a pleasure to work with. All staff I encountered were friendly and professional. 👍🏻 More

by Christianjohn.308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Herb Chambers Toyota of Auburn responded

It means so much to hear our team gave you such excellent care! Thank you for your five-star review! – Herb Chambers Toyota of Auburn

February 18, 2022

Great customer service from Hai. I appreciate all the help he provided me. Thank you! More

by duytran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for visiting Hai at Herb Chambers Toyota of Auburn! We look forward to seeing you next time!

February 16, 2022

Everyone was curtious and kind, also the waiting room was clean and comtiful. They had venden machines and free coffee. More

by goldfinger2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the wonderful feedback! We hope to see you again next time here at Herb Chambers Toyota of Auburn!

February 15, 2022

I was told my car had a leak and warranty won’t fix it saying leak is not enough. More

by Dthibaultster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron was I know service supervisor was jot
Mar 01, 2022 -

Herb Chambers Toyota of Auburn responded

Hello, I have read your review, and hope you understand that your warranty company would not cover the charges for the repair. As a courtesy, we contacted Toyota directly, to have the repair covered in full. We did the best we could for this situation, but if you have any further concerns, feel free to reach out. Thanks, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

February 14, 2022

Congested entrance need more privacy for transaction everyone was cordial efficent and knowledgeable kudo nicholas ferrerra More

by Ccfuzzy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Ferraro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomi Tsitsos
Feb 15, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for your honest feedback! Nicolas and our team appreciate your business and look forward to seeing you next time at Herb Chambers Toyota of Auburn!

February 13, 2022

I have bought 2 cars here and have most of my service and repair work done here as well. I find them to be very professional. Repairs and oil changes are fairly priced and done well and in a timely manner. More

by blem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Herb Chambers Toyota of Auburn responded

It's great to hear that the Herb Chambers Toyota of Auburn team is your go-to automotive resource! Thank you for being a customer!

February 12, 2022

Alyssa carefully listened and confirmed her understanding of my issues. She gave me feedback on the needed repairs and followed up on the timing of the job. Result was a stress free and quality service More

by jackfannon
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the fantastic review! We're glad to hear Alyssa provided you with such wonderful service and we'll be sure to share this kind feedback with her. Thanks for visiting Herb Chambers Toyota of Auburn. We hope to see you again next time!

February 09, 2022

I like to business with Dat Le he so nice to service and explained clearly . More

by trancanhlong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the wonderful feedback! We look forward to your next visit with us here at Herb Chambers Toyota of Auburn!

February 09, 2022

This is nice place to bring my car I recommend it to my friends people are friendly and really nice and I don’t have to wait for long time More

by Carinabran141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Irvine
Feb 09, 2022 -

Herb Chambers Toyota of Auburn responded

We're happy to hear the Herb Chambers Toyota of Auburn team could make this a five-star experience for you! Thank you for having continued confidence in us!

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