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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,337 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,337 reviews

July 19, 2022

There is a professionalism at the dealership that gives the customer confidence he’s being helped. More

by a
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the positive feedback about our Herb Chambers Toyota of Auburn team! We appreciate your support and look forward to seeing you next time!

July 18, 2022

Make sure you ask for Clifford Quayson, he is literally the best. I just purchased my dream car (Range Rover velar) and it was an Absolute delight working with him and Stefan! Great service, stress free a More

by Princess Cooper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephane Jovin, Clifford Quayson
Jul 20, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share this kind review! We're so glad Clifford & Stefan had the opportunity to help get you behind the wheel of your dream car and we'll be sure to pass along this fantastic feedback to them. Thanks again for trusting Herb Chambers Toyota of Auburn with your business and please don't hesitate to reach out if there's anything else we can do for you!

July 18, 2022

I recently bought another car from hai. It was very fast to get everything done and I was able to drive the car off the lot the next day. More

by TT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hai Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for trusting Herb Chambers Toyota of Auburn with your business! We're happy to hear your experience was a smooth one and we hope you enjoy your new vehicle!

July 16, 2022

Amazing customer service, and very helpful, assisted us through the whole process from start to finish. More

by jocsam.quinones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Ferraro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Arroyo
Jul 19, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the kind review! We're so glad we had the opportunity to assist you with your purchase and hope to see you again next time here at Herb Chambers Toyota of Auburn!

July 16, 2022

Service man said it would take one and a half hours to change the oil and rotate the tires, it took an hour I was very pleased with that. More

by Dgarbo12544
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience! Our team appreciates your kind review and looks forward to seeing you next time here at Herb Chambers Toyota of Auburn!

July 15, 2022

Derek B deserves a raise! Thank you so much!!! I greatly appreciate the service. I highly recommend these guys! More

by jackieeeeee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Beauieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Herb Chambers Toyota of Auburn responded

Thanks for the five stars, Jackie! We're honored to hear that Derek could assist you during your time with us and we hope to see you back at Herb Chambers Toyota of Auburn for all of your future auto needs!

July 15, 2022

Hospitality much appreciated. Great deal for a new car in times like these. Thanks for all the help Derek! Mak was fantastic as well. Beautiful smile as soon as you walk in! More

by jackieeeeee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Beauieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Makayla Robinson , Matt Parzych, Timothy Nguyen
Jul 15, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for trusting the Herb Chambers Toyota of Auburn team with your business! We hope you enjoy your new vehicle and look forward to seeing you next time!

July 15, 2022

My experience with Herb Chambers of Auburn was wonderful! Vinh Pham, Tomi Tsito, and Monish Naicker worked to make sure that I found the right car at a price that fit my budget. Very professional More

by InteHetu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomi Tsitsos, Vinh Pham
Jul 15, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the wonderful feedback! We're so glad you came to visit us here at Herb Chambers Toyota of Auburn and are happy to hear that our team provided you with excellent service throughout this experience. Enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you!

July 14, 2022

Cam did not handle my issue. I had to go to his boss to get help. He didn’t return my phone calls. He left me hanging for 6 weeks More

by None
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Irvine
Jul 20, 2022 -

Herb Chambers Toyota of Auburn responded

We regret that you weren't satisfied with your car and appreciate you leaving us this honest feedback. We encourage you to reach out if you have any additional feedback to share with us so we can help improve your experience. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

July 14, 2022

Staff was very professional and knew what they were doing. I’m so very happy. More

by asseltan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the kind review! It means a lot to hear that you're happy and we hope to see you again next time here at Herb Chambers Toyota of Auburn!

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