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Herb Chambers Toyota of Auburn
Auburn, MA
3,456 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family ...
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Today:Open today 8:30 AM - 6:00 PM
Closed Now
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Hours
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,456 reviews
March 08, 2025
Very disappointed. My wife bought a new car, was convinced a rav4 would be enough space for our family when we were coming out of a Highlander. She drove it for two wee My wife bought a new car, was convinced a rav4 would be enough space for our family when we were coming out of a Highlander. She drove it for two weeks and knew it wasn’t big enough. Went in to see Cole, and was told to “suck it up” and “come see me in two years” because there was nothing they could do short of doubling the monthly payment. Extremely angry for the customer service provided. More
by Jkorte
Employees Worked With
March 07, 2025
He did a great job in attending me and it's my first time owning a car from a a dealer I have no credit no bad credit and he helped me and get the car owning a car from a a dealer I have no credit no bad credit and he helped me and get the car More
by wmirizarry12180
Employees Worked With
Mato lako
March 05, 2025
Buying a new car is usually a painful experience. However purchasing from the people at Herb Chambers Toyota in Auburn, MA. Was actually pleasant, no high pressure sales tactics. Our sales person,Joe However purchasing from the people at Herb Chambers Toyota in Auburn, MA. Was actually pleasant, no high pressure sales tactics. Our sales person,Joel, could not have been more helpful. We will definitely go back for our next purchase. Thanks again Joel! More
by cpc909
March 05, 2025
My experience here was awesome from my very 1st email to them in regards to purchasing a new 2025 RAV4. Excellent responses from start to finish and even after the sale. The parts Department(Patrick) an them in regards to purchasing a new 2025 RAV4. Excellent responses from start to finish and even after the sale. The parts Department(Patrick) and the Service(Kevin) department also get a 5 star rating. ALL of my interactions with anyone I spoke to, emailed or called was handled with 100% professionalism. Special shout out to Chandler, my Sales Professional. Samantha, Lauren and TJ from Management. Shawn and Chris from Finance. And last but by no means least, GM Dan Bortolussi. I don’t know all the names of who I dealt with, but everyone has been awesome! Looking forward to saying hello to all these folks on return visits to parts and service and future new car needs. More
by JP-Reviewer3128678761
Employees Worked With
Other Employees :
Chandler Horne
March 04, 2025
I’m a new customer at Herb Chambers and I’m very impressed with the service. Got an appointment right away and the wait was very comfortable. They showed me a video of the issue and got it fixed rig impressed with the service. Got an appointment right away and the wait was very comfortable. They showed me a video of the issue and got it fixed right away. They also talked thru how I can avoid the issue in the future and offered their services to monitor the situation going forward. Very happy customer! More
by cgmonet22
Employees Worked With
March 03, 2025
Everything worked out Perry. Excellent service and interactions . The outcome was exactly what was expected Excellent service and interactions . The outcome was exactly what was expected More
by Glenn
Employees Worked With
March 02, 2025
It’s easy to make an online appointment, and I appreciate the reminder text. I am always greeted promptly and advised of services my car may need along with estimates Honestly, I can get maintenance comple the reminder text. I am always greeted promptly and advised of services my car may need along with estimates Honestly, I can get maintenance completed for cheaper elsewhere. (Quoted $817 for front brakes!) It is a good thing my vehicle is equipped with safety sensors, as the hood was not properly latched after service. Once I reached speed after exiting parking lot, I was alerted to the issue on my dash, and I pulled over safely in a parking lot and was able to press the hood closed. More
by Mari
Employees Worked With
March 02, 2025
Service department treated me very well! In and out in no time. Alyssa was prior and courteous. In and out in no time. Alyssa was prior and courteous. More
by jthack88
February 28, 2025
My experience with Alex and Joel was amazing! They were true professionals and help me navigate through the system to be able to get the best overall Deal with the car that I purchased. Highly re They were true professionals and help me navigate through the system to be able to get the best overall Deal with the car that I purchased. Highly recommended. You will not be disappointed. More
by Jorge Ramos
