Back

Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,635 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership

809 Washington St, Rte. 20

Auburn, MA

01501

Directions

By Type

Showing 3,635 reviews

August 23, 2025

Service department gets highest marks possible. Car sales made me lower satisfaction score to a 4. More

by rxman1560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

Toyota Auburn is a very good team of people who are looking to address all my concerns about my vehicle and they do their best to help me with suggestions and services to get the job done in a timely m More

by X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

The service advisors are very attentive to the clients. Pleasant and super friendly. Would go again for service needs More

by tperkfam6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Herb Chambers Toyota of Auburn responded

It’s great to hear that you enjoyed working with our service team at Herb Chambers Toyota of Auburn! We look forward to assisting you again in the future. Safe travels!

August 20, 2025

Yessenia was polite, kind, and helpful! She was extremely professional and helped me through the purchase of my first car. She was knowledgeable and really listened to what I wanted. I woul More

by Anna
Recommend Dealer
Yes
Employees Worked With
Victoria Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yessenia Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Herb Chambers Toyota of Auburn responded

Anna, we are so pleased you had a successful car-buying experience with Yessenia! Thank you for choosing Herb Chambers Toyota of Auburn and for sharing your support! Have a great ride.

August 18, 2025

Very Professional and Customer Oriented Thank you to my car salesman , Jack Regan. From the moment I walked into Herb Chambers Toyota of Auburn I knew Jack would get me into a vehicle that suited me! More

by Kelley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Herb Chambers Toyota of Auburn responded

Kelley, we can't thank you enough for sharing this fantastic review! We're happy you had a top-notch car-buying experience with Jack and the team here at Herb Chambers Toyota of Auburn. Enjoy your new ride!

August 17, 2025

I went for an oil change. It was a fantastic experience and the service representative was very nice and friendly. I recommend Herb Chambers Toyota of Auburn. Thank you so muc More

by Louis M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Herb Chambers Toyota of Auburn responded

Louis, thank you for recommending Herb Chambers Toyota of Auburn! We are so happy to hear that you had a fantastic experience with our team. See you next time!

August 17, 2025

Dat was extremely helpful very precise and friendly was able to explain everything. Would recommend to friends More

by Defiantgup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Herb Chambers Toyota of Auburn responded

It's fantastic to hear that Dat provided such helpful and friendly service. We truly appreciate your recommendations! Thank you for choosing Herb Chambers Toyota of Auburn.

August 17, 2025

Want to thank Herb Chambers for great customer service, the team that i had was wonderful and took care of my issue. A big thanks to Jeff Krasner for all you did. i was stress free thanks to your awesome t More

by patricia209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Herb Chambers Toyota of Auburn responded

Hi Patricia, we're thrilled to hear Jeff and the team were able to assist you so well at Herb Chambers Toyota of Auburn. Thank you for the 5-star review! We’ll be sure to pass along your appreciation.

August 15, 2025

We went to Herb Chambers of Auburn today and met the service manager, Dat. He explained the maintenance schedule for our new Tacoma and was extremely informative. Dat is a very kind and thoughtful g More

by debm
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Inmer Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your feedback about Dat and our team! We look forward to serving you and your Tacoma again in the future. See you next time at Herb Chambers Toyota of Auburn! Safe travels!

August 15, 2025

Great experience from start to finish with Jack Regan and the team at Herb Chambers More

by shoestattoos
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for trusting Jack & the Herb Chambers Toyota of Auburn team with your business! We appreciate your kind review and hope we have the privilege of working with you again in the future!

1
...