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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,583 Reviews

2,584 Reviews of Herb Chambers Lexus of Sharon - Service Center

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October 22, 2024

Dealership is clean, modern and comfortable. Staff is professional, courteous and very knowledgeable. They are attentive to your needs and always willing to help and guarantee your satisfactio More

by rjdsunday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hung Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio in vehicle receiving
Oct 23, 2024 -

Herb Chambers Lexus of Sharon responded

Thank you for sharing your experience with Herb Chambers Lexus of Sharon! We're delighted to hear that our team provided a professional and attentive service in a comfortable setting. We appreciate your feedback and look forward to serving you again!

October 21, 2024

This dealership has people who always strive to provide excellent service. Everyone is very friendly. More

by jrosebsjm
Recommend Dealer
Yes
Employees Worked With
Newer employee whose name escapes me.
Oct 22, 2024 -

Herb Chambers Lexus of Sharon responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Herb Chambers Lexus of Sharon provided excellent service and a friendly atmosphere. We appreciate your support!

October 21, 2024

Very professional and timely in providing great service from service manager and overall service team More

by Gail Tinervin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Herb Chambers Lexus of Sharon responded

Gail, thank you for recognizing the professionalism and efficiency of our service team at Herb Chambers Lexus of Sharon. We're delighted to hear about your positive experience!

October 20, 2024

Excellent staff and service. Leonardo professional and polite and efficient. Recommendation of dealership. Snack area and waiting area very accommodating More

by squawdee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo and valet manager
Oct 22, 2024 -

Herb Chambers Lexus of Sharon responded

Thank you for the wonderful feedback! We're delighted to hear that Leonardo and our team at Herb Chambers Lexus of Sharon provided excellent service. We appreciate your recommendation and hope to see you again soon!

October 19, 2024

Service was prompt and efficient. All work was done well with no issues. Car was washed at the end. More

by lynnskobey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Herb Chambers Lexus of Sharon responded

It was our pleasure to work with you! Thank you for trusting Herb Chambers Lexus of Sharon with your business.

October 18, 2024

Everything went smoothly- excellent service - Ronnie is excellent as usual- waiting time was very reasonable More

by kathy0052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Herb Chambers Lexus of Sharon responded

Kathy, we're delighted to hear that Ronnie and the team at Herb Chambers Lexus of Sharon provided you with excellent service. Thank you for sharing your experience!

October 17, 2024

The service department is wonderful. I have been servicing my vehicles with them since 2014 and will not go anywhere else. More

by Mckeownholly82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Herb Chambers Lexus of Sharon responded

We're honored to have earned your confidence and trust over the past 10 years. Thank you for the kind words about our team at Herb Chambers Lexus of Sharon. See you next time!

October 15, 2024

There was a slight miscommunication between myself and someone I received a verbal quote from over the phone prior to me coming in. Ronni and the shop Forman were excellent in coming to a reasonable profe More

by Owen.rebello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Herb Chambers Lexus of Sharon responded

Owen, we're delighted to hear that Ronni and the team at Herb Chambers Lexus of Sharon provided a top-notch experience for you. It's wonderful knowing our staff made your visit comfortable and enjoyable. Thank you for considering joining us as a part-time service valet!

October 14, 2024

Monica was very helpful. Always quality communication and service work. I have been doing business with this d3alership for decades. Always professional and friendly. More

by Bill 02766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Herb Chambers Lexus of Sharon responded

Thank you for your loyalty and kind words about Monica and the team at Herb Chambers Lexus of Sharon, Bill! We're delighted to hear that our communication, service work, and professionalism have consistently met your expectations. We are looking forward to serving you for many more years!

October 13, 2024

Matt is great. He explained things to me clearly. He paid prompt attention to my service. More

by lililiu2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Herb Chambers Lexus of Sharon responded

We are happy to hear that Matt was helpful and ensured you had a five-star service experience. Thanks for stopping in at Herb Chambers Lexus of Sharon!

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