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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,591 Reviews
Call Service Center (508) 668-5600

2,591 Reviews of Herb Chambers Lexus of Sharon - Service Center

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May 15, 2024

The service manager Eric at Herb Chambers Lexus of Sharon was very easy to work with and is a man of his word Top notch customer service Highly recommend going there More

by allen.gellerman
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Herb Chambers Lexus of Sharon responded

Allen, it's great to know that Eric provided top-notch service at Herb Chambers Lexus of Sharon. We appreciate your recommendation and are here for any of your future needs!

May 15, 2024

The service rep Ronni was amazing as always and very professional. I had another great experience with Lexus service department. Ronni was also helpful with introducing me with a sales agent from Lexus More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Herb Chambers Lexus of Sharon responded

Keith, it's great to know that Ronni provided you with such excellent service at Herb Chambers Lexus of Sharon. We're looking forward to assisting you with your future purchase!

May 14, 2024

Lexus of Sharon always has exceptional service! My service representative Ronni is always willing to go the extra mile when it comes to customer service. That’s why I keep coming back! More

by skaplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Herb Chambers Lexus of Sharon responded

We're delighted to know that you've had consistently exceptional service with us at Herb Chambers Lexus of Sharon! It's great to see Ronni going the extra mile for our customers. We appreciate your loyalty and look forward to serving you in the future!

May 13, 2024

Constant communication about status of my car. Had both my cars service done back to back. Always a pleasant experience and they don’t over charge like other places and try to itemize every little More

by BL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Herb Chambers Lexus of Sharon responded

We're glad to know you had a positive experience with our service department at Herb Chambers Lexus of Sharon. It's important for us to keep communication open and pricing fair. Thanks for trusting us with your vehicles!

May 11, 2024

Experienced a good service here,Monica L did a great job, she is so nice and helpful More

by Susan
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Herb Chambers Lexus of Sharon responded

Susan, it's great to hear that you had a five-star experience with Monica at Herb Chambers Lexus of Sharon! Thanks for stopping in.

May 11, 2024

Great Service always. Went in for a spring bundle and it was really busy but still finished everything on time. More

by pacer-secants
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
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May 13, 2024 -

Herb Chambers Lexus of Sharon responded

We appreciate your feedback and patience during our busy times at Herb Chambers Lexus of Sharon. It's great to know we were able to finish everything on time for you!

May 10, 2024

Mark Forcucci in the service department was extremely helpful. Took care of all my service needs. Very thorough and friendly. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Herb Chambers Lexus of Sharon responded

Jim, it's great to know that Mark from our service department was able to assist you effectively at Herb Chambers Lexus of Sharon. We appreciate your feedback and look forward to serving any future needs!

May 09, 2024

The customer service was outstanding . I was so pleased the with service I received from the business. More

by Sabu2733923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Herb Chambers Lexus of Sharon responded

We're delighted to know you had an outstanding customer service experience at Herb Chambers Lexus of Sharon. Thanks for sharing your feedback, we appreciate it!

May 09, 2024

Mark is a pleasure to work with on my RX350. He is honest, trustworthy and professional. Lexus should be very proud to have such a great person working for them. More

by judyken343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Herb Chambers Lexus of Sharon responded

Judy, we're so glad to know that Mark provided you with such a positive experience at Herb Chambers Lexus of Sharon. We appreciate your kind words and will be sure to pass them along!

May 09, 2024

Great service as usual. Best dealer in massachusetts. A big thanks to Monica L. for helping me with everything. More

by Lamis113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Herb Chambers Lexus of Sharon responded

We're glad to know you had a great experience with Monica at Herb Chambers Lexus of Sharon! We appreciate your kind words and look forward to serving you again in the future.

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