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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,735 Reviews

2,735 Reviews of Herb Chambers Lexus of Sharon - Service Center

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June 21, 2025

Very pleased with service . You have someone like Ronni as a service advisor, she makes your dealership look very good . Very polite, helpful , knowledgeable, keeps you updated More

by Hpoor2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Herb Chambers Lexus of Sharon responded

We're happy to hear that Ronni provided such excellent service at Herb Chambers Lexus of Sharon! It's great knowing she made your experience smooth and informative. Thank you for sharing this feedback with us!

June 20, 2025

Excellent service and waiting area. Highly recommend this car dealership. They make you feel like a valued customer. More

by harveyspack57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Herb Chambers Lexus of Sharon responded

Thank you for recommending Herb Chambers Lexus of Sharon! We're happy to hear that our service and waiting area made your visit enjoyable. We look forward to welcoming you back in the future!

June 20, 2025

We have been going to Herb Chambers Lexus in Sharon for many years. The service is excellent. Everyone is responsive to questions and always pleasant and respectful. This time we had Melvin handle our s More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Herb Chambers Lexus of Sharon responded

Jim, thank you for your loyalty and kind words about Herb Chambers Lexus of Sharon! It's awesome to hear that Melvin provided excellent service during your recent visit. We look forward to serving you in the future!

June 19, 2025

Efficient. Courteous. Punctual. Returns calls. Is the food counter on the second floor operating again? More

by richardfalcone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Herb Chambers Lexus of Sharon responded

Richard, we're glad to hear you had a positive experience with us at Herb Chambers Lexus of Sharon! As for the food counter on the second floor, please feel free to reach out directly for updates. Thank you!

June 15, 2025

Sanjay in sales department and Melvin in service department are great assets to your establishment More

by cyprian Parmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sanjay Khairmode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phuomarin Nuon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin in service
Jun 16, 2025 -

Herb Chambers Lexus of Sharon responded

We are glad to hear that Sanjay and Melvin provided excellent service. We are glad to have them on our team here at Herb Chambers Lexus of Sharon.

June 14, 2025

Believe this was a difficult and challenging repair involving the electronics of radio tuner, hard drive and navigation system. Think it took a little too long (around two weeks) considering the known More

by leesull03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Santo
Jun 16, 2025 -

Herb Chambers Lexus of Sharon responded

Lee, thank you for sharing your experience with Herb Chambers Lexus of Sharon! We're glad to hear that Mark and Patrick provided great communication throughout the process. We appreciate your patience during the repair and are happy you enjoyed the loaner Lexus ES 350.

June 14, 2025

Matt Kline was excellent- by far the best service advisor I've had at Herb Chambers Lexus of Sharon (and I've been with this dealership for over 10 years now). Responsive, courteous, and a good communicator More

by sc02492
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Herb Chambers Lexus of Sharon responded

We're delighted to hear that Matt and Sean provided you with excellent service at Herb Chambers Lexus of Sharon. It's wonderful knowing our team continues to meet your expectations after over 10 years! Thank you for sharing your positive experience, and we look forward to serving you in the future.

June 14, 2025

Matt said I didn't need an oil change. Saved me money. Can't beat that! More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Herb Chambers Lexus of Sharon responded

Al, thanks for the kind words for Matt and our Herb Chambers Lexus of Sharon team.

June 14, 2025

Everything was great. Ronnie is really good at what she does very communicative and kept me informed. More

by Dellfab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Herb Chambers Lexus of Sharon responded

We're delighted to hear that Ronnie provided excellent communication and service during your visit at Herb Chambers Lexus of Sharon. Thank you for sharing this positive feedback!

June 12, 2025

Dealing with Herb Chambers Lexus Service in Sharon is always a great experience. The service associates are well informed and easy to deal with. The complimentary car pickup and return is really convenie More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 12, 2025 -

Herb Chambers Lexus of Sharon responded

David, we're delighted to hear that our team at Herb Chambers Lexus of Sharon made your experience convenient and enjoyable. Thank you for making the drive to choose us, and safe travels until we see you next time!