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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,614 Reviews

2,614 Reviews of Herb Chambers Lexus of Sharon - Service Center

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September 12, 2024

They failed to give me multipoint inspection printout. How would I know if my car needed something repaired or changed. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Herb Chambers Lexus of Sharon responded

Hi Bill, please contact me so I can assist you with getting the inspection report. Sincerely, Johnny Dang - General Manager - jdang@herbchambers.com

September 12, 2024

Nice customer service. Pleasant sales, finance and Mathew staff to work with. Nice waiting room facility More

by Benpatel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sanjay Khairmode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Herb Chambers Lexus of Sharon responded

We're delighted to hear you had a pleasant experience with our team at Herb Chambers Lexus of Sharon. Thank you for highlighting our customer service and facilities, Ben!

September 11, 2024

Always helpful and good service from the time I pull into the garage, speak with Randy to check out when auto is finished. Everyone is so nice! More

by Cafalcone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Herb Chambers Lexus of Sharon responded

Thank you for sharing your experience! We're delighted to hear that Randy and the team at Herb Chambers Lexus of Sharon provided excellent service from start to finish. We appreciate your support!

September 10, 2024

Herb chambers Lexus Sharon the dealership is very clean associates that work there is very friendly. More

by jcox1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Herb Chambers Lexus of Sharon responded

Thank you for reviewing Herb Chambers Lexus of Sharon! It was so kind of you to share your experience.

September 10, 2024

Keep up the great work! Very easy to do business with and would recommend to other people 😀 More

by Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Herb Chambers Lexus of Sharon responded

Joseph, thank you for trusting Herb Chambers Lexus of Sharon with your business!

September 03, 2024

This dealership does the job right, never any issues. All my services have been done in timely manner and with quality. The help here is great and keeps me coming back for as long as have my vehicles. More

by kdkeyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Herb Chambers Lexus of Sharon responded

Thank you for sharing your positive experience! We're glad to hear that our team at Herb Chambers Lexus of Sharon has consistently provided timely and quality service. We look forward to continuing to serve you in the future!

September 03, 2024

The booking process is straightforward. All the staff members are helpful and the experience is very smooth. More

by timritchie191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Herb Chambers Lexus of Sharon responded

We're delighted to hear that the booking process and overall experience were smooth at Herb Chambers Lexus of Sharon. Thanks for sharing your feedback!

August 31, 2024

Monica has always made the experience smooth. She takes care of the problem as quickly as possible and communicates the solution and cost as soon as she finds out. She has a pleasant attitude, ve More

by Dya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Herb Chambers Lexus of Sharon responded

Thank you for the wonderful feedback! We're delighted to hear that Monica provided such excellent service at Herb Chambers Lexus of Sharon. We'll be sure to share your kind words with her and the team!

August 30, 2024

Prompt service. Work performed in a reasonable amount of time! Missed seeing Mark, my usual contact. More

by Granola girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Paz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Herb Chambers Lexus of Sharon responded

Thanks for taking the time to leave Mark and Herb Chambers Lexus of Sharon a five-star review!

August 30, 2024

Best customer service I have ever received for car maintenance, Brian explained in detail what my car needed and the waiting room was comfortable and welcoming More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Herb Chambers Lexus of Sharon responded

Karen, we're delighted to hear that Brian provided such excellent service and made your visit at Herb Chambers Lexus of Sharon comfortable. Thanks for sharing your experience!

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