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Herb Chambers Lexus of Sharon - Service Center
Sharon, MA
2,589 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,589 Reviews of Herb Chambers Lexus of Sharon - Service Center
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July 30, 2024
Was never notified when car was ready. Phone calls never responded to. Have been a customer for over 20 years. No longer! Phone calls never responded to. Have been a customer for over 20 years. No longer! More
by Lisa Amber
Employees Worked With
July 30, 2024
Great customer service. Randy reached out when the service is completed. Will be back for my 10k service. Randy reached out when the service is completed. Will be back for my 10k service. More
by thienquan.1nc
Employees Worked With
July 30, 2024
Scott, the service writer, was perfect in every way. He examined the car with me, understood EXACTLY what I wanted, gave me updates while the car was being serviced, and inspected the work before I pick He examined the car with me, understood EXACTLY what I wanted, gave me updates while the car was being serviced, and inspected the work before I picked it up. The results were perfect, even better than I expected, and I have to admit I’m a detail person. I got compliments from strangers wanting to know if it was new. More
by memspauld
Employees Worked With
Scott Simpson
July 30, 2024
The dealership is very welcoming. The staff is pleasant and the atmosphere is inviting. The refreshments are a nice perk. The service consultant [Randy] really knows the product. The staff is pleasant and the atmosphere is inviting. The refreshments are a nice perk. The service consultant [Randy] really knows the product. More
by Henrice1
July 24, 2024
I am always very comfortable at Herb Chambers. I have confidence in my service representative and am always satisfied that she only recommends what must be done. I have confidence in my service representative and am always satisfied that she only recommends what must be done. More
by Joemosc
Employees Worked With
July 23, 2024
Shout out to Scott and his team. Recently had my car towed because it wouldn’t start. Scott was very professional and kept me updated the whole way. The best part of it all was t Recently had my car towed because it wouldn’t start. Scott was very professional and kept me updated the whole way. The best part of it all was they delivered my car to my home when repaired. I have never had such good service before. More
by Carolyncatalano
Employees Worked With
Scott Simpson
July 23, 2024
Excellent service. Caring staff. Eric G great as usual. Disappointed that Sanjay has not returned a phone call since last Friday July 19th Caring staff. Eric G great as usual. Disappointed that Sanjay has not returned a phone call since last Friday July 19th More
by rabbi8266
Employees Worked With
Eric Graff
July 23, 2024
Ronni takes great care of my two Lexus RX 350. She fixes what needs to be done and does not try to upsell what I don’t want or need. The service prices are excellent and you get the Lexus quality She fixes what needs to be done and does not try to upsell what I don’t want or need. The service prices are excellent and you get the Lexus quality that you want. Herb Chambers in Sharon is the only place I go. More
by Jeff Alpert
Employees Worked With
July 19, 2024
Good service by service agents at the dealership and facilities for waiting customers with food and beverage. facilities for waiting customers with food and beverage. More
by Rk
Employees Worked With
