Herb Chambers Lexus of Sharon - Service Center

I was able to bring my bring my car in for service immediately, without an appointment, due to "tire warning light" going on. Thank you. immediately, without an appointment, due to "tire warning light" going on. Thank you. More

Terrible service took more than 2 hours for regular service. Asked to return next day to replace a damaged part. Returned next day as scheduled, service department did not have the part. Asked to retur service. Asked to return next day to replace a damaged part. Returned next day as scheduled, service department did not have the part. Asked to return next week. More

Nicholas Pacheco was very helpful. Everything was done . All work completed in a timeless manner., Everything was done . All work completed in a timeless manner., More

I came late for replacing battery without appointment but they treated me like customer first. Job well done thanks. they treated me like customer first. Job well done thanks. More

Very happy with the service I received, needed brakes and 80k mile checkip. Everyone was very efficient from the drop off to the pickup! 80k mile checkip. Everyone was very efficient from the drop off to the pickup! More

Very difficult to schedule an appointment. Called several times a week and received no call backs. Customer service at the service dept are very rude. The explanations to my questions about my Called several times a week and received no call backs. Customer service at the service dept are very rude. The explanations to my questions about my vehicle were very unsatisfactory. Will be switching to another dealership because of my experience at this location More

Excellent service. Randy was very knowledgeable and explain me all the additional services they suggested. Great service over all! Randy was very knowledgeable and explain me all the additional services they suggested. Great service over all! More

As always, the only place I’ll get my car serviced! Professional and never oversold. Professional and never oversold. More

Was never notified when car was ready. Phone calls never responded to. Have been a customer for over 20 years. No longer! Phone calls never responded to. Have been a customer for over 20 years. No longer! More

Great customer service. Randy reached out when the service is completed. Will be back for my 10k service. Randy reached out when the service is completed. Will be back for my 10k service. More