Herb Chambers Lexus of Sharon - Service Center
Sharon, MA
2,569 Reviews of Herb Chambers Lexus of Sharon - Service Center
Have been a customer for several years and definitely recommend them for sales and service! Matthew Kline is an excellent service representative! recommend them for sales and service! Matthew Kline is an excellent service representative! More
Always happy to get our service done at Herb Chambers in Sharon. Always efficient and courteous. Matt is always so nice. He explains what needs to be done each time and expectations for the next time. T Sharon. Always efficient and courteous. Matt is always so nice. He explains what needs to be done each time and expectations for the next time. The waiting area is comfortable and quiet and the timeframe is usually shorter than expected. More
Awesome service as usual from Matthew and the service team. Car was cleaned and washed after, and ready ahead of schedule. team. Car was cleaned and washed after, and ready ahead of schedule. More
Monica provides outstanding customer service and truly cares about her customers. She is always professional and hard working cares about her customers. She is always professional and hard working More
Excellent professional service with dealership. I have been a loyal customer withLexus for several years. I have been a loyal customer withLexus for several years. More
Work done on time. Staff friendly and courteous. Dealership is clean and comfortable Car cleaned inside and out Staff friendly and courteous. Dealership is clean and comfortable Car cleaned inside and out More
I love going to this dealership. The people here are very friendly and accommodating. They handle my problem with care and efficiency. I was in and out in an hour. You can’t beat tha The people here are very friendly and accommodating. They handle my problem with care and efficiency. I was in and out in an hour. You can’t beat that on a Saturday before Christmas. More
I will always go back for service at Herb Chambers Lexus when Matthew Kline is my advisor. That dude is the best person in a service department I have ever met. He knows exactly what he’s doing, and is grea when Matthew Kline is my advisor. That dude is the best person in a service department I have ever met. He knows exactly what he’s doing, and is great at customer service. More
Please understand the service associate Leo was very professional and helpful. The problem I have is my car is still not fixed. I brought my car in because it was getting stuck in the park position when professional and helpful. The problem I have is my car is still not fixed. I brought my car in because it was getting stuck in the park position when I wanted to drive the car. I was told that the technician looked at my car and tested it to find the problem. Of course the car did not get stuck in park when it was at your service center for repair. When I brought my car home, after two days, the problem started again. I tried everything I could to get the gears to shift into drive however, to no avail. I called and left a message for Leo to get back to me but the first text I received since I called was to complete this survey. I only want my car fixed. I understand you cannot recreate the problem if it doesn't happen when the car is with you, however, there is definitely a problem with the gears shifting or the line going from the brakes to the shifting gears. Please call or text me as to when I can bring my car back in the be fixed because the car is malfunctioning. Thank you. Janice Thomas More
I have nothing but nice things to say about my dealings with everyone on every department. Monica Paz has been unbelievable, so polite, making us feel so comfortable. Thank you again with everyone on every department. Monica Paz has been unbelievable, so polite, making us feel so comfortable. Thank you again More