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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,569 Reviews

2,569 Reviews of Herb Chambers Lexus of Sharon - Service Center

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January 01, 2025

Have been a customer for several years and definitely recommend them for sales and service! Matthew Kline is an excellent service representative! More

by DW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Herb Chambers Lexus of Sharon responded

Thank you for being a loyal customer and recommending Herb Chambers Lexus of Sharon! We're delighted to hear that Matthew has provided excellent service. We look forward to continuing to serve you in the future!

January 01, 2025

Always happy to get our service done at Herb Chambers in Sharon. Always efficient and courteous. Matt is always so nice. He explains what needs to be done each time and expectations for the next time. T More

by murphyk82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Herb Chambers Lexus of Sharon responded

Thank you for sharing your positive experience with Herb Chambers Lexus of Sharon! We're delighted to hear that Matt and our team provide efficient service and a comfortable waiting area. We look forward to seeing you next time!

December 30, 2024

Awesome service as usual from Matthew and the service team. Car was cleaned and washed after, and ready ahead of schedule. More

by Jim b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Herb Chambers Lexus of Sharon responded

Jim, it's fantastic to hear that Matthew and the service team at Herb Chambers Lexus of Sharon provided you with awesome service. We appreciate your feedback and look forward to serving you again!

December 27, 2024

Monica provides outstanding customer service and truly cares about her customers. She is always professional and hard working More

by Lmssandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Herb Chambers Lexus of Sharon responded

Thank you for recognizing Monica's dedication and professionalism at Herb Chambers Lexus of Sharon. We're delighted to hear about your positive experience with her!

December 27, 2024

Excellent professional service with dealership. I have been a loyal customer withLexus for several years. More

by Gcarne1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
Dec 30, 2024 -

Herb Chambers Lexus of Sharon responded

Thank you for your loyalty and kind words about Herb Chambers Lexus of Sharon! We're delighted to continue providing excellent service.

December 22, 2024

Work done on time. Staff friendly and courteous. Dealership is clean and comfortable Car cleaned inside and out More

by williamdsnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Paz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Herb Chambers Lexus of Sharon responded

William, we're pleased to hear you had such a positive experience with our team at Herb Chambers Lexus of Sharon. Thanks for highlighting the timely service and clean facilities!

December 21, 2024

I love going to this dealership. The people here are very friendly and accommodating. They handle my problem with care and efficiency. I was in and out in an hour. You can’t beat tha More

by Harry F Scales Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Mathew’s, Benjamin and Pamela
Dec 23, 2024 -

Herb Chambers Lexus of Sharon responded

Harry, we're delighted to hear that our team at Herb Chambers Lexus of Sharon provided you with friendly and efficient service. Thank you for choosing us during the busy holiday season!

December 20, 2024

I will always go back for service at Herb Chambers Lexus when Matthew Kline is my advisor. That dude is the best person in a service department I have ever met. He knows exactly what he’s doing, and is grea More

by benb219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Herb Chambers Lexus of Sharon responded

We're delighted to hear that Matthew has made such a positive impression on your service visits at Herb Chambers Lexus of Sharon! Our team takes pride in providing top-notch customer care, and it's great to know he's delivering just that. We look forward to seeing you again for future services!

December 20, 2024

Please understand the service associate Leo was very professional and helpful. The problem I have is my car is still not fixed. I brought my car in because it was getting stuck in the park position when More

by janinran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo...
Dec 20, 2024 -

Herb Chambers Lexus of Sharon responded

Thank you for sharing your experience with us. We're sorry to hear about the ongoing issue with your vehicle and appreciate your patience as we work towards a resolution. Please rest assured that Herb Chambers Lexus of Sharon will be in touch soon to address this matter and ensure everything is sorted out for you.

December 20, 2024

I have nothing but nice things to say about my dealings with everyone on every department. Monica Paz has been unbelievable, so polite, making us feel so comfortable. Thank you again More

by johns
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Herb Chambers Lexus of Sharon responded

Johns, we're delighted to hear that Monica and the team at Herb Chambers Lexus of Sharon made your experience so positive. Thank you for sharing such kind words!

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