
Herb Chambers Lexus of Sharon
Sharon, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,859 reviews
My husband and I had a great experience purchasing our new vehicles. Jackie assisted us with also purchasing a BMW. They were able to locate exactly what we were looking for. We also were impressed by new vehicles. Jackie assisted us with also purchasing a BMW. They were able to locate exactly what we were looking for. We also were impressed by the quality of the dealership. Having the coffee bar came into great use shopping with two kids. They really catered to our needs. More
The buying experience has been great so far. I was looking for '07 ES and there were many to choose from. Located the perfect trade in and negotiations were over in 10 minutes. Upon delivery, the few looking for '07 ES and there were many to choose from. Located the perfect trade in and negotiations were over in 10 minutes. Upon delivery, the few minor items were corrected as promised and the car looked spectacular. John was great to deal with and he had a vast knowledge of Lexus produce. More
I started by trying to buy a car at this dealership. After getting a significantly different than market quote I explored other dealers. Eventually found a reasonable price and was going ahead with my p After getting a significantly different than market quote I explored other dealers. Eventually found a reasonable price and was going ahead with my purchase elsewhere. I received a call from the sales rep asking that I cancel my prior agreement and that they would improve on the offer. Mind you improve means a lot of $$$. THe other dealer called with a much better offer and when I let my sales person know that I would like to hold off on the purchase until I had a better idea of what was going on. I was scolded and berated. Eventually the manager called and reached my voicemail. I returned his call after 3pm and he explained there were no new deals, that it was an excellent price and that I could have 24 hrs to think about it. I returned his call the next day and asked him for a few hours more I got no response that night and only a call from the business manager that the purchase was cancelled yesterday at/before noon (definitely not 24 hrs)When I reviewed the situation with the manager he explained he had not listened to voicemail (he actually alleges there was no call...but I have all my call records available) and that the car price was too low and besides he did not want to have a bad evaluation on the LEXUS survey since that is how he makes money (extra bonuses)thus he is better off cancelling the sale...which he had been eager to do the nite before. I am quite disappointed with the experience, sad that I was lead into this cancel transactions for better price frenzy, surprised at the amount of swing in the prices of cars insulted at the fact that the sales person would dare even scold me for behaviour that he readily encouraged to his advantage. At this point I am sorry that I got caught up in this back and forth but the amount of money was very significant from offer to offer and dealerships. It is also sad that the dealership prefers not to sell a car because of fear of a bad survey...wow I wonder what Toyota will think of this. Needless to say I am glad that I found another dealership that was respectful, had better prices and showed much more class that this dealership and the people I dealt with. More
My wife and I were looking to buy a new BMW. However when we went to our local BMW dealership to try and trade in our X5 for a newer model, they refused to meet us halfway and made it clear they were not int we went to our local BMW dealership to try and trade in our X5 for a newer model, they refused to meet us halfway and made it clear they were not interested in meeting our needs. After a night of trying to figure out a way out of the BMW product line, we found a Lexus that we really liked. My wife and I drove over and immediately we knew we had made the right decision. They were courteous, helpful and let us look around without hovering. We really appreciated the way they helped us decide on the best model for our needs and they truly turned a nightmare into a positive, enjoyable experience. I and my family look forward to working with them again in the future. More
I was nothing less than impressed on all fronts with Norwood Lexus. The showroom is beautiful and, in my opinion, MUCH nicer than the other dealers I've visited (2 other local dealers). What was more Norwood Lexus. The showroom is beautiful and, in my opinion, MUCH nicer than the other dealers I've visited (2 other local dealers). What was more impressive was my sales rep, Nathan. He was knowledgeable, courteous & professional. This was the first time I've laughed & enjoyed myself while buying a car. I also felt the price was very fair and I didn't have to go through the usual "tennis match" of offer/counteroffer to get there. I would definitely recommend Nathan and Norwood Lexus to others. More
We've been delighted with the quality of service provided. Our service representative has excellent technical knowledge, and their commitment to the client relationship is as you would expect from provided. Our service representative has excellent technical knowledge, and their commitment to the client relationship is as you would expect from the Lexus brand -- top form. The quality of service is such that we might never buy another brand. They're the benchmark. More
I purchase a new lexus ever year and I followed Nathan Shoey to this dealer ship. I have delt with alot of sales people in my time and by far Nathan is the best. He knows his product very well and if I ev Shoey to this dealer ship. I have delt with alot of sales people in my time and by far Nathan is the best. He knows his product very well and if I ever have a question about my car he is there with the answer. The very best about Nathan is he is there after the sale he meets me in servise at times and calls to make sure all is well and how the dealership is doing. I cannot say enough about Nathan but a pleasure to deal with don't loose him. More
MY WIFE AND I WERE TREATED VERY WELL AND WILL CONSIDER THIS DEALERSHIP FOR OTHER CAR PURCHASES. OUR SALESMAN SAM PRUSAK WAS EXCEPTIONAL WITH HIS SERVICE RE OUR CONCERNS. I HIGHLY RECOMMEND THEM. THEY H THIS DEALERSHIP FOR OTHER CAR PURCHASES. OUR SALESMAN SAM PRUSAK WAS EXCEPTIONAL WITH HIS SERVICE RE OUR CONCERNS. I HIGHLY RECOMMEND THEM. THEY HAVE SINCE FOLLOWED UP WITH PHONE AND MAIL TO ENSURE WE WERE HAPPY AND CONTENT WITH OUR SELECTION. THE DEALERSHIP ITSELF WAS ONE THAT INVITED US INTO THE WORLD OF LEXUS AND EVERYONE WE CAME IN CONTACT WITH WAS MORE THAN HAPPY TO ANSWER OUR QUESTIONS AND MAKE SURE WE WERE CONTENT. WE DID NOT FEEL THAT THIS WAS JUST TO MAKE THE SALE BUT TO MAKE FRIENDS OF MY WIFE AND I---IT WORKED! WE BOTH FEEL THAT WE HAVE "FRIENDS" AT THIS DEALERSHIP. More
I had an extremely excellent experience buying my RX 350 at Herb Chamers Lexus in Sharon, MA. Our sales person, Spero Coston did an outstanding job and we are very glad that we purchased our car from this at Herb Chamers Lexus in Sharon, MA. Our sales person, Spero Coston did an outstanding job and we are very glad that we purchased our car from this dealership. Also the service department is superior. Every experience that we have had at this dealership has been great. More
I purchase a new lexus every year and I have bought 6 new lexus from Nathan Shorey and I have followed him to this dealership. I have worked with alot of salespeople in my time and by far Nathan has been the lexus from Nathan Shorey and I have followed him to this dealership. I have worked with alot of salespeople in my time and by far Nathan has been the best to deal with. He always knows what to say and what to ask and makes it a pleasure the day I go into buy my car. He knows what I want and I am in and out and the deal is done. Nathan makes sure after the car has been deliveried he always calls to make sure that all my needs have been met and that service is good to me. He likes to know when I am coming in for servise so he can come say hi just a great guy to deal with. More