Herb Chambers Lexus of Sharon

I went in for a scheduled service on my 2008 GX570. I responded to a call from Nancy Cunningham after delivering my car by going upstairs. I was introduced to Sam Li and we discussed trade-in and Used c responded to a call from Nancy Cunningham after delivering my car by going upstairs. I was introduced to Sam Li and we discussed trade-in and Used car costs. We were considerably apart on price. I was not planning to buy a car but was only being curteous to phone call that I received about my car's trade-in value. Sam brought in Rocco after I gave a firm price. Rocco checked with his boss and we agreed on a slightly higher price. Emma closed the business end very nicely. I felt that the sales force went above and beyond in getting to a price that I could accept. Thanks. Bill Pineo PS - Service is what brought me to Lexus in Sharon (from BMW) since my wife's 2004 RX330 has been a positive experience. More

I recently purchased a Lexus RX350 from Herb Chambers in Sharon. My Sales consultant Sanjay Khairmode was the best sales consultant that I have ever dealt with in my many purchases of any vehicle over the Sharon. My Sales consultant Sanjay Khairmode was the best sales consultant that I have ever dealt with in my many purchases of any vehicle over the years. He is/was very knowledgable about the vehicle I was interested in and made a compelling reason for me to upgrade to this vehicle. On a scale of 1 to 10 with 10 being the highst he was a 20. His follow thru during the entire process was outstanding. He continues to contact me, even a week after my taking to delivery to see if there are any issues and to offer his assistance. When I took delivery he came in on his day off to meet my time table, even though he was facing an end of the month holiday weekend where I knew he would be busy. He ensured everything was ready when I arrived. Unlike many sales consultants that I have dealt with in the past, he also addressed my wife as a party to the purchase and not just someone who needed to sign paperwork. She took great notice of the same. Every person at the dealership that we had even the smallest dealing with were very freindly, profession and willing to go the extra mile. Many others may say they provide the quality and level of service that Sanjay and all the others at Herb Chamber Lexus did, but few deliver...especially after they have the sale completed. I highly recommend Herb Chambers Lexus (and Sanjay Khairmode in particular) for your next vehicle needs. More

The following is a letter I sent to Herb Chambers, President: Just wanted you to know that Sanjay provided the most pleasant and seamless car purchase I have ever experienced (and I have purchased President: Just wanted you to know that Sanjay provided the most pleasant and seamless car purchase I have ever experienced (and I have purchased many cars 1961 to present). In my opinion you are fortunate to have Sanjay in your employ selling Lexus – he knows how to connect with buyers on a personal level, his sincerity is evident, and he represents your Company as a true professional. Rest assured that when the time comes I will make my next purchase from Sanjay if it is a Lexus; and if it is not a Lexus I will ask Sanjay to recommend one of your other dealerships. Also, I plan to inform my friends and relatives and suggest they seriously consider your dealership(s) when contemplating a purchase. From my perspective: Good buy Inskip – hello Herb Chambers. Regards, Bill Berman More

Just bought a 2013 ES350 from Sam. He was a pleasure to work with and Scott made the deal happen. Paperwork was done timely and everyone was helpful. work with and Scott made the deal happen. Paperwork was done timely and everyone was helpful. More

What drew me to the Herb Chambers Lexus Store was a car that I found on the internet that I thought my wife might be interested in. From the moment I walked into the Lexus Store, to the moment we drove awa that I found on the internet that I thought my wife might be interested in. From the moment I walked into the Lexus Store, to the moment we drove away with the new car, I was 100% satisfied with the way we were treated; the extra effort that Robert Williams, Scott Brothers, John Andrade and Joe Bere provided us was outstanding! It was evident Herb Chambers Lexus was looking at establishing a long term relationship with us as customers and not just making the one sale that would get another car off the lot. Robert Williams went above and beyond to make this an enjoyable car purchasing experience. He kept me informed, took the time to explain things and was very honest with his recommendations and comments. I will go back to Herb Chambers Lexus the next time I am in the market for a car and I am confident I will experience the same results as I did this time. I would highly recommend Herb Chambers Lexus to family, friends and anyone looking for a great automobile dealership. Joel and Patti Lovering East Walpole, MA More

Ricky: Presents himself in a very professional manner. Very knowledgable about his position and the cars he is working on. Offers an explanation about the work that is to be performed and the cost. I woul Very knowledgable about his position and the cars he is working on. Offers an explanation about the work that is to be performed and the cost. I would recommend this agency to any of my friends for work or sales Walter shalvoy More

What was originally a visit to the service department for an oil change on my 162,000 mile RX330 lead to my first vehicle purchase. I had no intention of purchasing a vehicle but the price and low mileage an oil change on my 162,000 mile RX330 lead to my first vehicle purchase. I had no intention of purchasing a vehicle but the price and low mileage of a certified pre-owned RX 350 immediately caught my eye. Because I had no intention of making a purchase in the near future I had not done my “homework” on what the RX350 was worth, what my current cars value was or what I could afford. Rob was understanding and patient as I worked through the numbers. I did not feel pressured by Rob or the dealership to commit to a number I was not comfortable with. I needed to register my vehicle out of state. Rob and his team did a great job getting the necessary paperwork completed to get my registration and new plates sent from Pennsylvania. Rob took the time to help explain all the features of the new vehicle even setting up my Bluetooth presets for my cell phone. I know I can call Rob at any time and he would jump through hoops to make sure I was satisfied with the vehicle. More

I have owned five M/B and my last two new purchases were Lexus, however, I was prepared to switch back to M/B due to my dissatisfaction with service over the past two years. Robert Williams has convinced m Lexus, however, I was prepared to switch back to M/B due to my dissatisfaction with service over the past two years. Robert Williams has convinced me to try Lexus one more time, guaranteeing me total satisfaction. He went out of his was already to explain every little detail of the Lexus Dashboard, Steering Wheel, Blue Tooth , GPS that was not previously explained in such detail and therefore never used. Robert is a great asset to your dealership, don't let him get away! Dr. Titus Plomaritis More

I had my first ever postive experience purchasing a car recently.. I walked into the Herb Chambers Lexus of Sharon and was introduced to Robert Ross who ultimately sold me cars. My expereince with Mr. Ro recently.. I walked into the Herb Chambers Lexus of Sharon and was introduced to Robert Ross who ultimately sold me cars. My expereince with Mr. Ross, my Salesman and also Clayton Zak, My financer, was hands down the most comfortable experience I have ever had - the two worked in unison to find the perfect cars for me, and the best financing. They were friendly, professional and extremely knowledgeable about their dealership and the cars they sold. This was truly the best experiece I have ever had and there is no doubt in my mind that I will continue to purchase my cars from Mr. Ross and Herb Chambers Lexus.. Thank-you!! Anne Scales More