
Herb Chambers Lexus of Sharon
Sharon, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Came into dealership and meet with Sam Pruzak. My wife and I, (wife the purchaser) were treated with respect. He made it easy to do business and anwsered all our questions. His follow-up and ability to ex and I, (wife the purchaser) were treated with respect. He made it easy to do business and anwsered all our questions. His follow-up and ability to explain how and what the car does and is capable of doing in keeping my wife safe and comfrotable was outstanding. Will be back soon to see him to buy one for me. Please,make sure you keep Sam around. More
I called with an issue with paring my phone to my car. Danny went way out of his way to locate another 2007 ES350 on the lot so that he could help me over the telephone. He told me he would call me back Danny went way out of his way to locate another 2007 ES350 on the lot so that he could help me over the telephone. He told me he would call me back in 5 minutes. I had heard that type of promise before from other Dealers when I was looking to purchase my Lexus and a day or two would go by before I received a return call. Danny called back in under 5 minutes just like he said. I was very impressed. Danny talked me through every part so that I would know in the future how to do this and told me if I had any issues to call him back. This is the type of service I have always received from this Lexus Dealer whenever I have had a problem or a question. I always recommend this Dealer when I have friends that are looking to purchase a car and I know my next vehicle will come from here as well. Lexus -- you employ fantastic people!! More
It is a pleasure to see Danny who is always upbeat and smiling. On this last visit, I had an out of warranty shock absorbers issue which he was able to get covered thru 'corporate'. I didn't have to compl smiling. On this last visit, I had an out of warranty shock absorbers issue which he was able to get covered thru 'corporate'. I didn't have to complain... he took the initiative to call and convince... and just told me the good news. Thank you! He also agreed to touch up the dye on my seats free of charge which seemed to be wearing off a bit too quickly. I truly enjoy getting my car serviced at Herb Chambers! More
Janine Zuckerman, Sales and Leasing Consultant, was very professional and very knowledgeable in our dealings. She bent over backwards to find the specific vehicle I was looking for. I wanted a white exteri professional and very knowledgeable in our dealings. She bent over backwards to find the specific vehicle I was looking for. I wanted a white exterior and gray interior to match the roof rack, which, by the way, are gray on all vehicles. There were only two available in the database. Through several phone calls, she was able to locate my vehicle that I requested. She showed me how to program all the necessary controls that I was interested in and then some. She was a very pleasant individual to deal with. Her suggestions about additional protection packages were also instrumental in my purchase of those packages. Tricia Jarvis, Business Manager, was also a very professional and pleasant individual to deal with. Her sales and purchase agreement was precise and what was exactly what I anticipated the total purchase price to be. She described the two packages that I purchased and also showed me a sample vehicle to see what they would be like. By viewing the guards on another vehicle, this sold me on them Also, Rocco, Janine's manager, was very professional in his dealings. He was true to his word about the pricing of my new beautiful Lexus. In closing, I had a great experience dealing with Herb Chambers Lexus, and I look forward to servicing my vehicle with you in the future. I also enjoyed the snacks and sandwich I had while waiting for my vehicle to be completed so I could drive it home on the same day I purchased it. Thank you all for a wonderful experience. Sincerely, Cindy, a first-time and very, very happy Lexus owner. More
Leased a new GX and Nick made the process very simple and easy. He was extremely knowledgable and a pleasure to work with. It was my 4th purchase from Herb Chambers and highly recommend Nick. easy. He was extremely knowledgable and a pleasure to work with. It was my 4th purchase from Herb Chambers and highly recommend Nick. More
I took my Lexus ES 350 in for a scheduled maintenance and decided to browse the showroom while I waited (as I normally do when I visit Herb Chambers). However this time I wanted to check out the 2014 IS 250 decided to browse the showroom while I waited (as I normally do when I visit Herb Chambers). However this time I wanted to check out the 2014 IS 250 up close and in person (I had been admiring it online for weeks). As I exited the service lounge towards the showroom I spotted a 2014 IS 250 f Sport. Of course I had to get in and explore it a bit before eventually forcing myself to get out of it. I then wandered about the showroom for a while. I was asked by a few different representatives if they could help me with anything. My response each time was no....because really I was just taking up time while waiting for service to be done on my car. I did not have an objective of purchasing a car that day. After at least 3 times around the showroom I decided I should speak to someone just to review lease/purchase options. (At this time I still had no intention of getting a new vehicle that day) I went to the reception desk and asked to speak with someone. Moments later Omar Adem came out to greet me with a friendly smile. I explained briefly what I wanted to inquire about. On our way to his office I told him about my 'encounter' with the IS 250 f Sport in the showroom. He said "oh you gotta drive it". We discussed things and within a few the IS 250 f Sport was off the floor and waiting outside for me to go on a test drive. Omar spoke very knowledgeably about this car. He highlighted the differences between my ES 350 and this new car. He answered all the questions I had and very patiently explained and helped my understand my options. Somewhere in this process I am now considering leaving with a new car. Besides all my other 'must haves' one of the most important ones that I needed Omar to deliver on was to get me within my monthly payment target. Well needless to say he did that...because I drove that IS 250 f Sport home that night! I'd also like to mention that I met with Clay Zak who I also found to be very knowledgeable and supportive in guiding me towards to the best solutions for me. He was easy to talk to, informative and explained things well. He also understood my needs and helped see that they were met. Lastly, there was a sales representative (whose name I unfortunately did not get). He sat diagonally across from Omar. While I was waiting, he came over and thoughtfully came over and offered to get me a beverage or snack. Thank you. You guys are all terrific. I am enjoying my new IS 250. Thanks Omar! Thanks Clay! Thanks Herb Chambers! More
Purchasing a car from Devin was a seamless and painless process. His attention to detail, willingness to accommodate the needs of his customer is unmatched. I look forward to working with him on my next process. His attention to detail, willingness to accommodate the needs of his customer is unmatched. I look forward to working with him on my next car purchase. More
Sam Prusak was our salesman at Herb Chambers Lexus., We felt from the moment we entered the dealership that we were welcomed. The atmosphere at the dealership was like no other that we had experienced in t felt from the moment we entered the dealership that we were welcomed. The atmosphere at the dealership was like no other that we had experienced in the past. During our time with Sam he was very informative and helpful locating the vehicle and about the product. Sam couldn't have been more friendly during the entire process with the paperwork to the road test to our concerns about the vehicle we were about to purchase. We would highly recommend Herb Chamber to all our friends and recommend that's they meet with Sam Prusak for all of their automotive needs. We also dealt with Joe Bere in finance. Our opinion is the same for Joe, he was very friendly, knowledgeable and helpful with all of our financial questions. More
Great experience and also my first time leasing the RX350 Lexus from Omar Adam. He made the entire experience a pleasure. He went above and beyond to get me this car and he also had to deal with issues I was Lexus from Omar Adam. He made the entire experience a pleasure. He went above and beyond to get me this car and he also had to deal with issues I was having with liberty mutual.trading in my old car. Which he fixed in two days - not once did I have to deal with them. He was helpful, professional and friendly. He worked very hard to meet my needs and schedule. I will certainly pass the word on and continue to due business with him in the future. Thank you again Omar. Love the car. More
Bought a pre-owned Honda and enjoyed the overall experience. Robert Ross was our salesman and was friendly and professional. He showed us around the facilities and made sure we knew where we were in experience. Robert Ross was our salesman and was friendly and professional. He showed us around the facilities and made sure we knew where we were in the process at all times. Got a good deal...but really wanted a better one (SMART price is not negotiable). Financing was easy. Would go back. More